1. Understand customer needs: First, show concern and respect to customers, and first try to understand why they want to go to the hospital for filming. Because they are worried about their health, or want to make sure that the medicine they buy is suitable for their illness.
2, professional knowledge answer: the use of drug knowledge, explain to customers why you don't need to go to the hospital to shoot a film first. You can explain to them the mechanism of action of drugs and why prescription drugs are different from over-the-counter drugs. Provide customers with the drug information they need to help them better understand the uses and effects of drugs.
3. Emphasize product advantages: Emphasize the efficacy and advantages of products and how to help customers solve problems. This can reduce the need for customers to go to the hospital to take pictures first. For example, you can list the clinical efficacy of the product, or emphasize the safety and reliability of the product.