1. It is recommended to go to Settings-Application Manager-All -s Health-Clear Data/Clear Default Settings.
2. Do you have mobile phone security guard software or some third-party software programs installed in your mobile phone? If so, try uninstalling it.
3. Back up your important information and try to reset your phone (Settings-General-Reset-Restore factory settings).
If the problem still exists, it may be a problem with the mobile phone system or hardware. Please go to the nearby Samsung service center for inspection and maintenance. The service center will check the address:
. Samsung . com/support/service locations . ASP