Experience of visiting and studying in the hospital (1) Under the arrangement of the hospital, we visited and studied the X brother hospital in the county. Although the time is short, we have gained a lot.
Generally speaking, each hospital has its own characteristics, including our own hospitals, such as hospital construction, mental outlook, hospital culture, standardized management, reasonable workflow and so on. Combined with the field situation of hospitals, I would like to talk about some experiences in the process of visiting and studying:
I. Hospital construction
What impressed me the most was xx Town Health Center. Although it is only a township hospital, it gives people an unusual feeling as soon as they step into the courtyard. Whether it is external design or internal department setting, people feel better than county-level hospitals. This is not only the appearance, but also a kind of accumulation, which makes people feel very comfortable.
Second, mental outlook.
What impressed me the most was xx Hospital. From the bulletin board, we found that the salaries of employees in xx Hospital are similar to ours, but the mental outlook of employees is beyond our reach. Out of work needs, I specially looked at the public health department of xx Hospital, and they have entered the public health work area. Their hardware facilities and standardization construction are really better than ours. In addition, whether it is the dress of the department staff or the department,
Third, hospital culture.
What impressed me the most was xx Hospital. The hospital is not big, but it constantly surprises people. The reception room in the hospital is spacious and bright. Practically speaking, no matter how the hospital develops, the culture of a hospital is first reflected in saving lives. What's more gratifying is that the hospital has a staff activity room with a pool table and a table tennis table. Employees are the core of the hospital and the embodiment of hospital culture. Realizing this, they feel that they have done better.
Fourth, standardized management.
The most impressive thing is xx Hospital, which is located in the county seat. There are many medical institutions such as xx Hospital and xx Hospital competing with it. If X years ago, no one thought that xx Hospital could survive well in this environment, not only that, but also people have grown sturdily. What do you depend on? It is a standardized management and an effective incentive mechanism. As can be seen from the bulletin board, their performance appraisal publicity has clear items, rules and clear rewards and punishments. You can imagine how standardized their management is. Standardized management is not only the foundation of hospital development, but also the foundation of any unit. Longjiaquan Hospital is ugly, but it is full of essence and worth learning.
Verb (abbreviation of verb) reasonable workflow
What impressed me the most was xx Health Center. A closer look shows that there are no high-rise buildings in the hospital, and even the ward building is not as beautiful as other hospitals, but the characteristics are very distinctive. Whether it is pharmacy, preventive medicine, public health or business department, it gives people a very harmonious and reasonable workflow and working mechanism, which can be described as an example for other hospitals to learn in the pursuit of convenient service.
This visit and study has given us a more comprehensive understanding of the development of our brother hospital, fully realized our own shortcomings, provided reference for the further development of our hospital, and inspired us to work hard and catch up.
Experience of visiting and studying in the hospital (2) I am honored to visit and study in the Otolaryngology Department of the Provincial People's Hospital. Through this X-day study, I feel that I have gained a lot in this trip.
What impressed me the most was the hierarchical management of the provincial people's hospital, which increased layer by layer like a pyramid. At the top of the pyramid of ward management is the head nurse, then the X nursing team leader, and finally the responsible nurse under the nursing team leader. In addition to completing their own nursing work, nurses should also be responsible for the inspection of corresponding nursing work, such as disinfection and isolation, emergency vehicles and so on. The nursing team leader is responsible for checking the nursing work completion of the corresponding responsible nurses, which plays a direct management role for the nurses. The head nurse carries out macro management by managing the nursing team leader and spot checking. Hierarchical management can make nurses give full play to their talents, fully reflect their own value and post value, stimulate their enterprising spirit and sense of accomplishment, help nurses complete the transition from college education to clinical practice, and make nurses with relatively high seniority grow rapidly. Newly graduated nurses can lay a solid professional foundation, ensure the quality of nursing, and make nursing management further meet the needs of patients for nursing service, nurse growth and professional development. The demand of medical cooperation and medical safety can promote teamwork and realize the management goal of "people-oriented".
Followed by the "five-routine law" of the provincial people's hospital. In the Department of Otolaryngology, Provincial People's Hospital, the implementation of the "Five Regular Methods" has reached a perfect state. In the otolaryngology department, the most striking things are lattice boxes and drawers. Each grid box and drawer has corresponding label paper, and the placement of various items is clear at a glance. Whether it is a treatment room or a nursing station, any articles and materials are placed in a fixed position and neatly arranged. Moreover, the "five-routine law" is managed by the corresponding nurses and nursing team leaders, and all nurses strictly implement it. The application of "five-routine method" in medical nursing work has effectively improved the overall quality of medical nursing staff, improved the working environment, improved work efficiency and service quality, and played a role in rational utilization of resources, reducing waste, improving image and enhancing competitiveness. It also increases the self-confidence of employees and the trust of patients. The provincial people's hospital is one of the earliest hospitals in China to carry out the "five-routine law", which is really worth learning and learning from.
In otolaryngology, they have done a good job in health education. Every ward has health education materials. This paper comprehensively introduces the related knowledge of common diseases in otolaryngology department and the matters needing attention before and after operation. After the patient is admitted to the hospital, when he is bored in the ward, he can look at the knowledge about his illness, which can not only pass the boring time, but also give him a chance to gain knowledge about his illness. In addition, nurses' health education can enhance patients' healthy behavior, thus promoting the recovery of patients' diseases. In terms of discharge education, their department has formulated a health education list for discharge guidance according to different diseases. When each patient leaves the hospital, the responsible nurse will issue the corresponding health education sheet according to the patient's condition after giving the corresponding discharge guidance. This can strengthen patients' understanding of matters needing attention after discharge. It can encourage patients to take healthy behavior after discharge and promote the recovery of the disease.
Visiting and studying in the Provincial People's Hospital, X days passed quickly. Although it's only a short X days, I think I've gained a lot from this trip. Under the arrangement of the nursing department, I had the opportunity to visit and study in other top three hospitals for the first time, and I had the opportunity to contact the nursing work in other hospitals for the first time. In nursing work, different hospitals have different advantages and characteristics. Through this visit and study, we can learn good nursing methods that they have but we don't. Visiting and studying is an effective way for hospitals to learn from each other and exchange needed goods. I hope the nursing department can arrange more opportunities to visit and study in the future!
Experience of visiting and studying in the hospital (3) On xx 20th, our hospital organized staff from various departments to visit and study in xx District Health Center in XX City. Through this study, I not only broadened my horizons and increased my knowledge, but also made me more motivated for the future work of our hospital and full of confidence in its development prospects.
Xx District Health Hospital has perfect infrastructure and strong technical force. It is a large specialized hospital integrating health care, clinic and scientific research. As the saying goes, seeing is believing. This visit and study benefited me a lot, and I personally felt the huge scale, excellent service and clean environment of xx District Health Center.
We first visited the maternity ward and saw their beautiful environment, advanced management concept and excellent service. Every ward is clean and tidy, and it is as warm as home. Posters and brochures are easy to understand and novel in design. The care and consideration of medical staff make patients feel the warmth of home and reduce their fear of childbirth.
Here, we also visited the office of obstetrics and gynecology and listened to the introduction of the director and head nurse. It makes people feel relaxed and comfortable to see the warm and quiet indoor layout of various departments. The head nurse told us that in order to keep the department clean and beautiful, they made great efforts. First, they made a little publicity and demonstration, and constantly urged them to achieve today's results.
Through this visit and study, I gained a lot and felt deeply. It is also a county-level health center. They can develop so fast, so can we. It is necessary to bring back the advanced experience of xx District Health Hospital, combine the reality and learn from each other's strengths. What is most needed in today's medical industry is professional teams and professionals, and talents are the driving force for the development of hospitals. In the future development of our hospital, we should adhere to the people-oriented principle, pay attention to the construction and training of talents, constantly send talents out for further study and re-study, and constantly develop and improve our professional level.
At the same time, I also saw the development prospect of our hospital. Our women's health care includes a wide range of businesses, and there must be X special businesses to drive the development of other businesses. In terms of environmental sanitation, under the existing conditions, keep the ward clean and tidy, leave no dead ends in the ward, and clean it at any time when the ward is dirty. With the development of social economy and the improvement of living standards, people are increasingly pursuing the quality of life. This requires our medical staff to provide humanized services. First of all, our medical staff should have dignity. Everything a nurse says and does has a profound impact on the patient's mood. This requires our nurses to change their concepts, improve their awareness of nursing service, master communication skills, warmly receive and introduce the parturient when she comes, and grasp the tone and speed of speech so that the parturient can feel intimate and at home when she comes to our hospital.
Through this visit and study, as a head nurse, we should constantly improve ourselves, arm our minds with knowledge and establish a good image among nurses. In the future work, we should overcome the inconvenience caused by environment and facilities, constantly improve our professional quality, and improve our service quality and economic benefits.
About the experience of seeing a doctor (4) The provincial health department organized a special training for the head nurses in the demonstration ward of high-quality nursing service. With the opportunity of training, I was lucky enough to visit xx Hospital in xx province. As one of the earliest hospitals providing high-quality nursing services in China, xx Hospital has rich experience in implementing basic nursing, improving the quality of specialties and carrying out scientific management. Through visiting and studying, I have a deep understanding.
First, the service embodies the basic nursing.
As an established hospital, the Provincial People's Hospital has always attached great importance to building a service brand. From humanized service to unaccompanied care to comfortable care, it reflects the process of continuous innovation and improvement of rescuers and doctors. It is this step-by-step improvement that finally condenses into today's service brand strategy: taking humanity as the concept, integrity as the content, specialization as the feature, unaccompanied as the requirement and patient satisfaction as the goal.
When it comes to the high-quality nursing service of provincial doctors, we have to mention their "accompanying without nursing", which many nurses think is impossible. They took the lead in applying it to the work of provincial doctors. When I visited the gynecological ward of xx Branch, I really realized its connotation. In order to ensure the patient's rest, the nurse will arrange visitors according to the patient's condition to meet the patient's family and psychological needs, but will not interfere with any basic nursing work. The basic nursing of patients is to assist patients to complete all necessary life nursing work from head to toe according to the basic nursing instructions issued by the responsible nurse, including washing face, combing hair, wiping body and washing feet. Here, the treatment car has become a bond to unite the feelings of nurses and patients. When necessary, the nurse will immediately push the cart to the patient's bedside to solve the patient's difficulties in time. At the same time, their basic care is meticulous, and even when the patient has a rest at noon, they help the patient draw the curtains. They all thought of such details, and they did what the patient thought and what the patient didn't think. During the two days there, watching the busy figures of nurses, I deeply realized that the value of nursing is not only reflected in technology, but also needs our nurses to help every patient with sincerity, love and sincerity. It is also this heart, washing face and wiping feet, which is dazzling in the eyes of ordinary people, but it brings a sense of accomplishment to our lovely nursing colleagues and prolongs the happiness of patients.
Second, strictly embody the professional connotation.
During my study in the province, I saw them deepen the basic nursing work, and at the same time, I realized the connotation of nursing specialty embodied by their rigorous work style. If the nursing work is still just to carry out the doctor's advice and complete the nursing operation, how can we blame the masses for asking us nurses and doctors to run errands? As a nurse, the most important professional ability should be reflected in observing the illness and judging the patient's illness with his own professional knowledge. I was deeply impressed by the evaluation of the muscle strength of the patients before getting out of bed by the provincial medical nurses. Before the patient gets out of bed after surgery, the nurse in charge will evaluate the patient's muscle strength, and judge whether the patient can exercise after surgery according to the evaluation, and what is the time and scope of exercise. Through the combination of theory and practice, we can guide patients' activities more scientifically, advance many patients' activities and reduce postoperative complications. If we just stay until the doctor tells us that the patient can get out of bed after X days, and we tell the patient that he can only stay in bed for X days, what's the use of our continuing education expertise? We should tell the patient why she can get out of bed in x days, while the patient in the next bed needs x days to get out of bed. I believe that only strict working attitude and style can create the professional connotation and brand value of nursing.
Third, efficient and scientific management.
As the saying goes, "management makes efficiency", and how to achieve twice the result with half the effort through scientific management is also an important purpose of my study in provincial medicine. After X days of study, I have come into contact with many advanced management methods. Nowadays, with the rapid development of science and technology, all walks of life are using advanced tools of informatization to improve work efficiency, and we nursing workers dare to adopt early adopters. There is a very good nursing management information system in the province, and managers can use the information system for scheduling, assessment, quality inspection and statistics. In order to do the fine management that we have been advocating, it is really important to carry out process management. Everything is streamlined and standardized, which not only speeds up the dissemination of information, saves manpower, but also improves management efficiency. Through the professional application of various processes in the work, including nursing operation process, each post process, key drug treatment workflow, non-drug treatment workflow, nursing management workflow and so on. It guides the work of nurses reasonably and meticulously, realizes the standardization and proceduralization of nurses' work, and thus reduces the occurrence of nursing errors and accidents. Among them, their small innovations in management are also very eye-catching.
Nurses and doctors who save lives have provided us with advanced service concepts and methods on the road of creating high-quality nursing services. In the future work, we should learn from the advantages of others and combine with the actual situation of our department, constantly reform and innovate, adhere to the patient-centered, consolidate basic nursing, improve service quality, and do a good job in nursing work in a down-to-earth manner, so as to truly achieve the goal of learning from others.