How to solve the complaint of Chongqing health code pop-up window

First, according to the content of the pop-up reminder, contact its associated community immediately, and the community will conduct information investigation; Second, call to complain that due to the accuracy of mobile phone signal data, there may be a "pop-up window accidental injury", and users can quickly correct it through two channels.

First, according to the contents of the pop-up window, the masses can contact the associated community immediately, and the community will conduct information investigation and deal with it after the investigation. You can also call the following telephone numbers to complain: 023- 12345, 67724577, 67724648, 67724708, 67724758, 677249 18, 67724938, 67725038 and 677258.

1. What is the main reason for the recent pop-up window?

(1) Scan "Incoming Code" from other places in Chongqing.

(2) Some districts and counties apply for emergency bombing windows to strengthen control.

(3) included in the municipal health and health commission key population ledger, not according to the frequency of nucleic acid detection, give a bullet window.

Second, what should I do if I am shot in the window for no reason?

A: If there is a bullet window but the reason is unclear, you can report it to the local community, and the community will handle it accordingly after investigation. At the same time, in accordance with the management requirements of the city and district, green channels will be opened for emergency matters such as medical treatment for residents, and they shall not be released on the grounds of Chongqing Kangma Pop-up Window.

Third, how to remove the "Yukang code" pop-up?

After the (1) orange pop-up window appears, only 1 nucleic acid sample is needed to eliminate the window. Don't panic if you can't clean the window immediately. Because some hospitals did not upload the nucleic acid detection system in time after sampling, you can clear the window by uploading the nucleic acid detection system after the test results come out.

(2) A white pop-up window ① —— A pop-up window for nucleic acid detection and community report of people entering Chongqing.

Fourthly, according to the requirement of "inspection upon entry into Chongqing" in Chongqing, friends from outside the city must scan the "entry code" when entering Chongqing railway station, airport, highway intersection and other traffic ports. After scanning the code, a white "Enter Chongqing Code" pop-up prompt will appear on your "Chongqing Code".

After the bullet window appears, you need to complete the following steps:

(1) Report immediately, click "Community Report" in the pop-up window and fill in relevant information truthfully;

(2) Check immediately after entering Chongqing, and complete a nucleic acid test within 24 hours. Nucleic acid can be sampled on the spot at stations, docks and high-speed intersections, that is, take it and go;

(3) If you come from a city with local cases and high-risk areas, you need to complete the "3-day 2-test" and do the second nucleic acid every 24 hours. If the results are all negative, the window can be eliminated. White Pop-up Window-Tips for Nucleic Acid Detection and Health Management of People in Risk Areas If there is a black pop-up window on the "Yukang Code" of a citizen friend, or because you may have a recent living history in the epidemic risk area, you can't confirm your epidemic prevention health status for the time being, so I will give you a pop-up window. After being given a pop-up window, the pop-up window can be lifted after you cooperate with the community investigation and complete the nucleic acid detection as required.

legal ground

People's Republic of China (PRC) personal information protection law

Article 66 Anyone who handles personal information in violation of the provisions of this Law, or fails to fulfill the obligations of personal information protection as stipulated in this Law, shall be ordered by the department performing the duties of personal information protection to make corrections, give a warning, confiscate the illegal income, and order the application programs that handle personal information illegally to suspend or terminate the provision of services; Refuses to correct, impose a fine of one million yuan; The directly responsible person in charge and other directly responsible personnel shall be fined 1 more than 10,000 yuan1less than 0,000 yuan.

If there is an illegal act specified in the preceding paragraph, if the circumstances are serious, the department performing the duties of personal information protection at or above the provincial level shall order it to make corrections, confiscate its illegal income, impose a fine of less than 50 million yuan or less than 5% of the turnover of the previous year, and may order it to suspend business or suspend business for rectification, and notify the relevant competent department to revoke the relevant business license or revoke its business license; The directly responsible person in charge and other directly responsible personnel shall be fined not less than 100,000 yuan but not more than 1 million yuan, and may decide to prohibit them from serving as directors, supervisors, senior managers and persons in charge of personal information protection of relevant enterprises for a certain period of time.