1, first visit reception
Understand the problem of the helper, and the counselor will determine whether the problem of the helper belongs to the scope of psychological counseling, and whether the counselor can help the helper solve the problem by himself. If it doesn't belong to the category of psychological counseling, or it doesn't belong to the field of psychological counseling, the psychological counselor suggests that the helper seek psychological counseling from the corresponding institution or consultant. This stage is usually carried out when visitors find a suitable consultant on the 525 psychological network and make an appointment by phone, or when the helper goes to the consulting agency for help in person. The first reception usually takes about 10 minutes.
2. Psychological diagnosis
Counselors need to fully understand the problems and related situations of the helpers, diagnose the types and severity of the problems of the helpers, and analyze and judge the causes of the problems of the helpers. Psychological diagnosis is mainly carried out by talking with the help-seekers, talking with people close to the help-seekers, observation by psychological counselors and psychological tests. The time required for psychological diagnosis often depends on the severity of the problem and the complexity of the life experience of the helper. Generally, the psychological diagnosis talk is between 30 minutes and 180 minutes, that is, the psychological diagnosis talk needs 1 to several consultation talks.
3. Determine the consultation plan
After the psychological counselor makes a preliminary diagnosis of the types and severity of the problems of the visitors and the causes of the problems, the psychological counselor will negotiate with the visitors the order of psychological counseling to solve the problems, introduce the psychological counseling techniques and methods adopted to the visitors, negotiate the time, period and cost of psychological counseling, and reach an agreement with the visitors. If we can reach an agreement, we will enter the stage of psychological counseling. If we can't reach an agreement, the tutoring activities will be terminated. It usually takes 15 minutes to 30 minutes to determine the consultation plan.
4. Psychological counseling
When the consultant and the client reach an agreement on the consultation question and the use plan, the consultant will have a consultation conversation with the client's question. The techniques that counselors may use include: cognitive correction, behavioral therapy, psychoanalysis, etc. Depending on the method of use, the consultant may assign homework to the helper or train the helper. The time needed at this stage is often related to the type of problems, the number of problems, the consulting technology and the cooperation of the helpers. If the problem of the helper is long-term, or psychoanalytic techniques are applied, or the helper fails to complete the homework as required by the counselor, the number of consultations in these cases may be longer.
5. The consultation is over
When the consulting goal is achieved, or the client is unwilling to continue consulting, the consulting is over. Finally, the consultant and the helper jointly evaluate the consulting effect; For a period of time after the consultation, we will also contact the help seekers to find out their improvement.