Samsung S5 has been unable to start running the S Health solution since Samsung App Store updated S Health! ?

Dear Samsung users, hello:

According to the situation you described, I suggest you clear the S health data to see if it can be turned on normally:

Settings-More-Application Manager-Select Health-Clear Data,

If it cannot be opened, it is recommended that you:

1. Check whether the third-party software is newly downloaded and installed on the mobile phone. It is possible that the software is incompatible with the mobile phone, so I suggest you try to uninstall it (Settings-More-Application Manager-Select Download-Uninstall);

2. If it doesn't return to normal, I suggest you back up your mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings (Settings-Account-Reset-Restore Factory Settings);

3. If the problem still exists, it may be that there is something wrong with the mobile phone system software. It is recommended that you take the mobile phone three-guarantee certificate to the nearest Samsung service center for testing. Please visit:

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you need help, please visit support.samsung.com.cn, and official website will provide you with multi-channel service support!