After the user submits the complaint request, if it meets the requirements of changing the complaint code, the system will generally handle it within 24 hours. If there is still no green code after three days, you can call the contact information sent by the page to contact the staff for handling.
Code conversion means personal health code. Due to the epidemic situation in COVID-19 in recent years, all provinces, municipalities and autonomous regions have formulated health regulations. For example, Zhiguitong, which was recently updated in Guangxi, will change your health code to yellow code or red code once big data detects that you have time and space intersection with confirmed cases. You need to conduct home isolation testing and participate in nucleic acid testing, and you can change it back to green code only if it meets the requirements.