JD.COM bought an ipad with three buttons loose. Can I return it?

But quality problems can be returned. If you buy a mobile phone in JD.COM, there is no reason to return it within 7 days. You can exchange it within 15 days (inclusive). Enter JD. COM's personal shopping list. On the back of the purchased IPAD, there is a return application. Click "Enter" to view the purchase details of this product. Fill in the reason for applying for return.

Or directly check the reasons they give for returning the goods. Generally, you can choose the wrong one or buy it repeatedly. If it is a return, it is suggested to attach a picture of the problem of the product, so that the return will be easier and faster. Ok, just deal with everything online and send the IPAD back to its original place through logistics.

Distinguish authenticity:

Pad can tell the truth like a mobile phone. You can open the ipad- General-Settings about this machine, and see the serial number column. After seeing the serial number, log in to Apple official website, click on technical support, then click on the warranty service and term, enter the serial number, and then push the warranty validity period forward for one year to see if it matches the activation date. If it matches, it is the real machine (you can't put the official website link, as shown in the figure, click the warranty query after visiting Apple official website.