Shenzhen citizen health card exchange is divided into ordinary health card exchange and multifunctional health card exchange. Ordinary health cards cannot be replaced (including wear and tear). You can reissue a new general health card through the local networked hospital. According to the reasons for card replacement, multifunctional health cards can be divided into expired/damaged cards and lost cards. Please bring your valid ID card to the Bank of China for processing. For more information, please call the customer service hotline of China Bank at 95566.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.