Can you not answer 020 12320?

No, the caller ID is "020- 12320", please wait patiently, because this is the "Intelligent Call Platform for Urban Epidemic Prevention and Control" launched by Guangzhou Center for Disease Control and Prevention!

"Hello, this is the intelligent voice call assistant of Guangzhou Center for Disease Control and Prevention. The call is for your health follow-up. Thank you for your cooperation. " When you receive a call from "020- 12320", please don't hang up in a hurry. This is that our intelligent robot is learning about your health through the voice system and carrying out health education. It is very important to know, believe and act.

You must know before you can believe it, and then take action. Protect yourself and don't miss this opportunity to learn health knowledge.

In the information age, how can there be no intelligent technology when the epidemic comes? In order to prevent the spread of epidemic situation and monitor and follow up residents' health more efficiently, Guangzhou Center for Disease Control and Prevention, in cooperation with Alibaba Cloud Intelligent Digital Government Department, has urgently developed an intelligent call platform for urban epidemic prevention and control, making full use of artificial intelligence technology to realize accurate epidemic situation monitoring and rapid, accurate and complete monitoring.

The call platform integrates online investigation and tracking of many scenes, such as people from Guangzhou, Hubei Province, and passengers with fever in the bus system. It mainly includes two modules: health monitoring and health notification, and uses intelligent voice to call citizens.

Telephone follow-up and tracking of target groups such as fever patients, asking for relevant information and making voice recognition records can quickly collect relevant health information and educate citizens.