Aikang is a health management institution that provides physical examination and medical services. It was established in September 2000 and is headquartered in Beijing. Aikang provides physical examination, medical treatment, family doctor, chronic disease management, health insurance and other services for individuals and groups. Aikang provides third-party health management services and customer relationship management solutions for insurance companies and medical institutions.
On 20 19 65438+ 10/9, Aikang announced that the privatization of Aikang was completed and Ai Kang Group would be delisted from Nasdaq. On March 1 1, Aikang Health Management Group Co., Ltd., the main company of Aikang, completed M&A financing, with Alibaba, Suning.cn, Yunfeng Fund and Apollo Capital as investors.
Aikang 360 Total Health Management is based on Mr. Zhang Ligang's advanced concept of "forward-looking individual health management", starting from the health influencing factors such as "heredity, nutrition, personal hobbies, living habits, living environment, occupational characteristics, psychological state and social adaptation", combined with personal previous diagnosis and treatment experience, health status and comprehensive health detection indicators,
Comprehensively "evaluate, predict and follow up" to find out the risk factors that affect individual health, intervene the risk factors based on the theory of evidence-based medicine, provide individual health improvement and maintenance programs, and at the same time give the most advanced health management knowledge to help people establish scientific health management concepts and provide "personalized and all-round" health management services.
customer service
Customer service is a measure taken before and after providing services to consumers, including pre-sales service and after-sales service.