What should I do if there is another city on the trip code because of the high-speed road closure and traffic jam?

You can call the corresponding operator's customer service phone number 10000 for manual customer service feedback. There will be a special customer service to deal with your problems and correct your current position. You can refresh your current status and location by selecting the status refresh function from the function list in the upper right corner of the Communication Travel Card APP. If the location is wrong, you can try refreshing first.

Travel law complaint

If the travel code is marked with an asterisk, there is no need to complain. Travel codes marked with an asterisk indicate the cities where users have visited in the first 14 days, but it does not mean that users have actually visited these middle-high risk areas. This mark is only used as a travel reminder and has nothing to do with health status. Generally speaking, after 14, it will be automatically updated on 15, and the asterisk on the travel card will automatically disappear.

Enter the Alipay health code, click the online complaint function below to make a complaint or call the Alipay health code background service department at 057 188808880 to make a complaint and change the code. Generally speaking, there is something wrong with the travel code, so you need to complain and log in. Basically, you need to log in from WeChat and find the customer service manual on the travel code.