Double eleven bought in a certain East bought a Hisense, model E35, the details of the page written "family AI intelligent machine".
After the arrival of the goods I found that even the most basic remote control and control are not, and then with the customer service had the following conversation:
Customer service told me that his family said that the AI is the model? Really made me laugh, claiming that the AI TV does not even have the most basic voice interaction function. I asked for a return and still asked me to come out and return shipping and wear and tear costs? Of course I can't agree. You an AI TV can't voice, that's fraud right? How dare you ask me to pay for the return? I ended up returning it after my strong attitude.
False propaganda, play word games to deceive consumers, forced me into a firm Hisense black. Later bought a TCL?C10, AI experience that is a cool, people voice or free remote control. Whether it is to do products or camp sales, Hisense should learn from the industry predecessors! Don't squander the trust that consumers have built up over the years on national brands.