In life, property management has always been the community's top priority, and for property management services, each owner is also different, so the first off the survey is conducive to improve the level of property management services. Below is my property management services questionnaire for you to organize, I hope it is useful to you!
Property Management Services Questionnaire IQ1: What type of community do you live in?
○ Villa
○ High-end residential neighborhood
○ Ordinary residential neighborhood
○ Protected housing
○ Other
Q2: Do you think that the relationship between the property and the owners at present is?
○ Housekeeper and master
○ Supervisor and subordinate
○ Party A and B of the contract
○ Manager and the managed
Q3: How do you rate the service attitude of the property staff in your community?
○ Poor
○ Rather poor
○ Fair
○ Better
○ Very good
Q4: If you have an argument with the property staff, how would you handle it?
○ Wait for other owners to reflect
○ Negotiate with the property management company
○ Go to the owners' committee
○ Go to the community committee
○ Other
Q5: What are some of the property services that you think are in urgent need of improvement?
○ Types of service scope
○ Service attitude
○ Service quality
○ Quality of staff work
○ Institutional setup
○ Number of service staff
Q6: What do you think is the most important crux of the property management now?
○ Transparency in the use of property management fees
○ Inadequate regulations
○ Low quality of property management personnel
○ Insufficient awareness among some property owners
○ Undetailed property management companies
○ Fewer property management personnel
○ Other
Q7: Regarding the cleanliness and hygiene of the community, which of the following occur frequently in the community in which you live? neighborhood frequently?
□ Small advertisements are posted randomly
□ Garbage bags are disposed of randomly
□ Dirty and smelly garbage bins
□ Stray dogs and cats are found in large groups
□ Empty land or land to be constructed is dirty and unkempt
□ Pollution by the side of the ditch is disposed of randomly
□ Cigarette butts and confetti are thrown out randomly
□ Others
Q8: Does the community have any targeted treatment for the above problems?
○ Yes
○ No
○ Not sure
Q9: How often do the cleaners in your community clean?
○ Once a day
○ Once every three days
○ Once a week
○ There is no cleaning staff in the community
Q10: How do you feel about the daily environmental sanitation and hygiene cleaning work in your neighborhood ____
○ Very satisfied
○ Comparatively satisfied
○ Basically satisfied
○ Unsatisfied
Q11: What are the following services or programs in the community where you live? ____(Multiple choices allowed)
□ Healthcare department
□ Fitness and cultural facilities or programs
□ Vegetable station
□ Community health station
□ Small supermarket or kiosk
□ Parking lot
□ Restaurant or cafeteria
□ Other
Q12: What is the service facilities or programs of the service facilities or programs have a high utilization rate? (Overall)
○ High
○ Average
○ Not high
Q13: What is your community's property usage rate for public **** facilities (elevator. High-pressure water supply. How well are the facilities (elevator, high pressure water supply, fitness equipment, etc.) maintained in your neighborhood?
○ Maintained in a timely manner
○ Generally
○ Never maintained
Q14: Are there any cases of vehicles parking in the street or outside the parking space due to insufficient parking space?
○ Often
○ Less often
○ Not at all
Q15: Has there ever been a problem with parking in the neighborhood where you live?
○ Yes
○ Generally
○ No
Q16: What is the green coverage rate of your neighborhood?
○ Almost no greening
○ Less greening
○ Moderate greening
○ Too much greening
Q17: How do you feel about the quality of greening in your neighborhood. Variety of plants. How do you evaluate the quality of greenery in your neighborhood, the variety of plants, and the regularity of greening care?
○ Very good
○ Better
○ Average
○ Worse
○ Poor
Q18: What kind of noise in your neighborhood affects your normal life?
□ Car horns
□ Square dancing
□ Pet barking
□ Others
□ No effect
Q19: Does the brightness of neon lights in your neighborhood disturb you?
○ Yes
○ General
○ No
Q20: Is there any accumulation of debris in the hallway of the safety exit?
○ Yes
○ No
Q21: If there is accumulation of debris, does the property company manage it in a timely manner?
○ Yes and in a timely manner
○ Yes but not in a timely manner
○ No
Q22: Are there any of the following safety issues in your neighborhood?
□ Burglary
□ Rudimentary aging or missing fire fighting facilities, etc.
□ Few or missing security guards
□ Others
Q23: If you were to give a score out of 100 to your community, how many do you think would be appropriate?
○ 80--100
○ 60--80
○ Below 60
Q24: Q&A: . Your suggestions or comments about the property?
____________
Property Management Service Questionnaire IIQ1: A1 Has an owners' committee been set up in this neighborhood
○ 1, set up
○ 2, not set up
○ 3, not sure
Q2: A2 Do you understand the contents of the property service contract?
○ 1. Understand
○ 2. Know some
○ 3. Don't know
Q3: A3 How much your family spends on property management each month
○ 1. 1-10 yuan
○ 2. 10-20 yuan
○ 3. 20-30 yuan
○ 4. 30-40 yuan.
○ 5, more than 40 yuan
Q4: A4 Which of the following aspects of property management do you know (multiple choice)?
□ 1. Cleaning
□ 2. Security
□ 3. Repair and equipment maintenance
□ 4. Heating
□ 5. Fire fighting
□ 6. Vehicle road
□ 7. Greening
□ 8. Public agency business
Q5: B1 Do you think that the neighborhood has the necessity to activate the property management?
○ 1. Need
○ 2. Don't need
○ 3. Don't care
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