1. Please complete the nucleic acid and serum antibody test at the designated testing institution 2 days before boarding. After the test, you should strengthen self-discipline and reduce going out. When receiving the examination certificate, you should pay attention to checking whether it is in the prescribed format, and check the name, passport number, date of birth and other information on the spot. If there is any mistake, you should ask the hospital to correct it in time.
2. Please apply for the health code as soon as you get the test certificate, so as to ensure that the information filled in is correct and the uploaded photos are clear.
Applications submitted at 9:00- 12:00, 13:00- 17:00 (Korean time) can generally be reviewed within 1 hour. Applications submitted in the rest of the time will take a little longer to review, so please be patient.
Applications submitted before 2 1:00 every day (including weekends and holidays) will be reviewed on the same day.
Applications submitted after 2 1:00 will be reviewed the next morning. Passengers who take the morning flight must apply for the health code before 2 1:00 the day before the flight.
3. In case of special emergency, you can ask for help through airlines at the scene, or call the corresponding China embassy or consulate on duty according to the consular jurisdiction of the testing institution.
Note: Unless it is urgent, please don't make an inquiry in a hurry, especially late at night and early in the morning. For malicious callers, their accounts may be locked and they cannot apply for health codes.
Health codes are based on actual data and can be generated by citizens or people who have returned to work through online declaration and background audit. As an individual entering and leaving electronic certificate locally, the QR code can be declared once, which is universal in the whole city. The introduction of the health code aims to make the work of returning to work more accurate, scientific and orderly.