Psychological listener is the work of telephone consultation, psychological listening and telephone intervention to relieve the current mood and pressure of callers. It is a work between solving psychological problems and emergency psychological intervention.
The specific scope of work includes:
1. Dredging the general psychological problems of callers refers to the general emotional problems.
2. Correct the deviation of psychological development, such as the adaptation problems encountered by teenagers who have just stepped into society.
3. Correct emotional cognitive bias
4. You can provide psychological counseling and medical advice to some neurotic and psychotic callers, but you need to do what you can. Listeners are services between telephone consultation and intervention, and tend to solve things between psychological problems and emergency intervention. It is not a simple problem-solving and crisis intervention, but tends to ease the current mood, help the speaker out of the current emotional predicament with professional knowledge and attitude, and obtain a good psychological state. It is roughly the same as the essential direction of consultation, and also follows the ethics and laws of consultants.
(2) According to the main principles and themes, what are the seven ethical principles of listeners?
First rule: Don't hurt the caller or give up easily.
The second principle: to contribute to the mental health and well-being of visitors within the scope of professional action.
The third principle: avoid multiple relationships.
Fourth principle: respect everyone.
Fifth principle: the content of monitoring is confidential, unless laws and regulations stipulate confidentiality exceptions.
The sixth principle: informed consent and respect for the right of self-determination of visitors.
Seventh principle: treating all people equally embodies the spirit of social justice, fairness and equality.
(3) Under what circumstances do you need to cite a case? What needs to be done?
Usage scenario: 1. Teaching, training and supervision. 2. Research or publication. 3. The communication bureau of the media did not cooperate.
What needs to be done: ask the speaker's informed consent first. If the speaker disagrees, you can't quote. If the visitor is under the age of 18, the informed consent of the legal guardian of the visitor is required.
In the process of citing cases, it is necessary to conceal the personal information and privacy of the speaker, including but not limited to name, telephone number, address, work unit, etc. Simply put, it is to hide information that is easy to identify and determine who the speaker is. We need to consider the welfare of the speaker, and we can't let the citation of the case affect the real life of the speaker. This is a kind of protection for the speaker, and it also conforms to the principle that the listener does good.
(1) What is the scope of work of the listener?
Psychological listener is the work of telephone consultation, psychological listening and telephone intervention to relieve the current mood and pressure of callers. It is a work between solving psychological problems and emergency psychological intervention.
The specific scope of work includes:
1. Dredging the general psychological problems of callers refers to the general emotional problems.
2. Correct the deviation of psychological development, such as the adaptation problems encountered by teenagers who have just stepped into society.
3. Correct emotional cognitive bias
4. You can provide psychological counseling and medical advice to some neurotic and psychotic callers, but you need to do what you can. Listeners are services between telephone consultation and intervention, and tend to solve things between psychological problems and emergency intervention. It is not a simple problem-solving and crisis intervention, but tends to ease the current mood, help the speaker out of the current emotional predicament with professional knowledge and attitude, and obtain a good psychological state. It is roughly the same as the essential direction of consultation, and also follows the ethics and laws of consultants.
(2) According to the main principles and themes, what are the seven ethical principles of listeners?
First rule: Don't hurt the caller or give up easily.
The second principle: to contribute to the mental health and well-being of visitors within the scope of professional action.
The third principle: avoid multiple relationships.
Fourth principle: respect everyone.
Fifth principle: the content of monitoring is confidential, unless laws and regulations stipulate confidentiality exceptions.
The sixth principle: informed consent and respect for the right of self-determination of visitors.
Seventh principle: treating all people equally embodies the spirit of social justice, fairness and equality.
(3) Under what circumstances do you need to cite a case? What needs to be done?
Usage scenario: 1. Teaching, training and supervision. 2. Research or publication. 3. The communication bureau of the media did not cooperate.
What needs to be done: ask the speaker's informed consent first. If the speaker disagrees, you can't quote. If the visitor is under the age of 18, the informed consent of the legal guardian of the visitor is required.
In the process of citing cases, it is necessary to conceal the personal information and privacy of the speaker, including but not limited to name, telephone number, address, work unit, etc. Simply put, it is to hide information that is easy to identify and determine who the speaker is. We need to consider the welfare of the speaker, and we can't let the citation of the case affect the real life of the speaker. This is a kind of protection for the speaker, and it also conforms to the principle that the listener does good.
(1) What is the scope of work of the listener?
Psychological listener is the work of telephone consultation, psychological listening and telephone intervention to relieve the current mood and pressure of callers. It is a work between solving psychological problems and emergency psychological intervention.
The specific scope of work includes:
1. Dredging the general psychological problems of callers refers to the general emotional problems.
2. Correct the deviation of psychological development, such as the adaptation problems encountered by teenagers who have just stepped into society.
3. Correct emotional cognitive bias
4. You can provide psychological counseling and medical advice to some neurotic and psychotic callers, but you need to do what you can. Listeners are services between telephone consultation and intervention, and tend to solve things between psychological problems and emergency intervention. It is not a simple problem-solving and crisis intervention, but tends to ease the current mood, help the speaker out of the current emotional predicament with professional knowledge and attitude, and obtain a good psychological state. It is roughly the same as the essential direction of consultation, and also follows the ethics and laws of consultants.
(2) According to the main principles and themes, what are the seven ethical principles of listeners?
First rule: Don't hurt the caller or give up easily.
The second principle: to contribute to the mental health and well-being of visitors within the scope of professional action.
The third principle: avoid multiple relationships.
Fourth principle: respect everyone.
Fifth principle: the content of monitoring is confidential, unless laws and regulations stipulate confidentiality exceptions.
The sixth principle: informed consent and respect for the right of self-determination of visitors.
Seventh principle: treating all people equally embodies the spirit of social justice, fairness and equality.
(3) Under what circumstances do you need to cite a case? What needs to be done?
Usage scenario: 1. Teaching, training and supervision. 2. Research or publication. 3. The communication bureau of the media did not cooperate.
What needs to be done: ask the speaker's informed consent first. If the speaker disagrees, you can't quote. If the visitor is under the age of 18, the informed consent of the legal guardian of the visitor is required.
In the process of citing cases, it is necessary to conceal the personal information and privacy of the speaker, including but not limited to name, telephone number, address, work unit, etc. Simply put, it is to hide information that is easy to identify and determine who the speaker is. We need to consider the welfare of the speaker, and we can't let the citation of the case affect the real life of the speaker. This is a kind of protection for the speaker, and it also conforms to the principle that the listener does good.
(1) What is the scope of work of the listener?
Psychological listener is the work of telephone consultation, psychological listening and telephone intervention to relieve the current mood and pressure of callers. It is a work between solving psychological problems and emergency psychological intervention.
The specific scope of work includes:
1. Dredging the general psychological problems of callers refers to the general emotional problems.
2. Correct the deviation of psychological development, such as the adaptation problems encountered by teenagers who have just stepped into society.
3. Correct emotional cognitive bias
4. You can provide psychological counseling and medical advice to some neurotic and psychotic callers, but you need to do what you can. Listeners are services between telephone consultation and intervention, and tend to solve things between psychological problems and emergency intervention. It is not a simple problem-solving and crisis intervention, but tends to ease the current mood, help the speaker out of the current emotional predicament with professional knowledge and attitude, and obtain a good psychological state. It is roughly the same as the essential direction of consultation, and also follows the ethics and laws of consultants.
(2) According to the main principles and themes, what are the seven ethical principles of listeners?
First rule: Don't hurt the caller or give up easily.
The second principle: to contribute to the mental health and well-being of visitors within the scope of professional action.
The third principle: avoid multiple relationships.
Fourth principle: respect everyone.
Fifth principle: the content of monitoring is confidential, unless laws and regulations stipulate confidentiality exceptions.
The sixth principle: informed consent and respect for the right of self-determination of visitors.
Seventh principle: treating all people equally embodies the spirit of social justice, fairness and equality.
(3) Under what circumstances do you need to cite a case? What needs to be done?
Usage scenario: 1. Teaching, training and supervision. 2. Research or publication. 3. The communication bureau of the media did not cooperate.
What needs to be done: ask the speaker's informed consent first. If the speaker disagrees, you can't quote. If the visitor is under the age of 18, the informed consent of the legal guardian of the visitor is required.
In the process of citing cases, it is necessary to conceal the personal information and privacy of the speaker, including but not limited to name, telephone number, address, work unit, etc. Simply put, it is to hide information that is easy to identify and determine who the speaker is. We need to consider the welfare of the speaker, and we can't let the citation of the case affect the real life of the speaker. This is a kind of protection for the speaker, and it also conforms to the principle that the listener does good.
References:
Baidu Encyclopedia-Xie Fang