Facts have also proved that it is not feasible to fight alone. The 4th Central Plains Wholesalers Conference of Huafeng Home Furnishing Building Materials City will be held soon, which may provide a platform for experts, scholars, market pioneers and traffic ports to discuss and exchange "the breakthrough and growth of enterprises under great changes" and help the commerce and trade circulation industry find the way to break through and win.
This is a sword of Damocles hanging over the bosses of major logistics enterprises in Henan Province in 2020. Since the outbreak of new crown pneumonia, the logistics industry is facing unprecedented challenges. I can't return to work at the beginning of the year, and the three expenses of workers' salary, venue rent and vehicle maintenance wear and tear are on every boss's mind. If I don't calculate carefully, I'm in danger of collapse at any time. The boss who is "rich" can't relax, and the epidemic is endless. It is a protracted war, and no one can guarantee that his capital chain is sufficient.
Many enterprises have the problem of "difficulty in recruiting workers" after returning to work, and they are short of manpower and often lack people. The epidemic has pushed down the economic dominoes, the demand side is not energetic enough, the market side is under pressure, and businesses have withdrawn their stores and changed their land. Relevant data show that in the first quarter of 2020, the revenue of the logistics industry dropped by as much as 50%. Traditional logistics enterprises that mainly rely on the wholesale market are difficult to maintain, and the problem of financing difficulty has become the "last straw" to crush many enterprises.
"Winter is coming" is the worry of many people in the industry.
In fact, in recent years, the logistics industry has been surging, not only because of the epidemic situation, but also because of the increasingly fierce market competition. From the layout of logistics enterprises in Henan, we can see that in addition to the long-established enterprises such as Changtong Logistics, Integrity Logistics and Panther Logistics, Shanxi's voyage, the spread of Zhejiang, Shanghai's Jumeng and Shandong's Yu Jia have also entered the market in recent years, and they are threatening.
In the fierce competition, it is inevitable that the phenomenon of grabbing goods and keeping prices down will occur, and the market share will be squeezed, so the profits will naturally not go up. The survival of the fittest, the survival of the strong, the strong favor the strong, shrimp died, and the reshuffle and integration of the logistics industry was overwhelmed by the epidemic.
In addition, the epidemic has exposed the shortage at both ends of the logistics supply chain, and the real-time delivery demand of the "last mile" has made many enterprises realize that the transformation may have to speed up the process.
Can Henan logistics people floating in the tide of the times keep their initial heart and highlight the encirclement?
Change and test follow, just like the stone in Sisyphus, unless you try your best to catch it, it will only be broken. Henan logistics people are trying their best to deal with it and seek ways to break through.
Liu, deputy general manager of Tianhe Huihai Logistics Co., Ltd. said: "When the cold winter comes, you should not wear enough or be strong enough." . "Our theme this year is to practice hard. If we have a solid foundation, we will get better and better."
There are not a few logistics people with simple ideas like Liu. Thinking what customers think, doing what customers do, practicing internal strength and extending are their insistence on the initial heart and their answer to change.
Improving service bears the brunt.
Since April this year, Yuan Hang Logistics has launched the "1 hour claim settlement" service. If the customer's claim is less than 1000 yuan, it must be handled within 1 hour. In June, Yuan Hang Logistics upgraded its service again and launched "surplus goods". If it is required to leave at 3 am, it will be advanced to 65438+ 0: 30 am, and the time limit will be increased by one and a half hours.
Since mid-July, Huaxia Yitong has launched the business of "one-box delivery and * * * delivery in the same warehouse" to serve customers with small batch and multiple frequencies, which has won favorable comments from customers.
Zhenghe Logistics has come up with three magic weapons of "receiving and delivering goods in time", "platform surplus goods" and "timely payment" to enhance the upstream and downstream customer experience. When the major wholesale markets have not resumed work and are in a state of closure, they are actively contacting old customers with logistics personnel to receive goods at home and then deliver them to downstream customers. Even the account manager of the company works as a porter and stevedore, just to improve efficiency; In addition, Zhenghe also stressed that it must be issued on the day of collection, and the payment should be timely to ensure that upstream and downstream customers can receive the money immediately. In March after the implementation of a series of measures, the daily turnover of Zhenghe Logistics routes such as Anyang, Changyuan and Bozhou in Anhui increased by 1.55 million to 2,000 yuan compared with before the Spring Festival, with remarkable results.
History is not a simple cycle, and the breakthrough is not as easy as imagined. Only by improving service can logistics enterprises stand up in the changing situation. If you want to break through, you have to make long-term plans.
Coin has two sides
Coins have two sides, and new machines are born in crisis.
After the epidemic inspection, the reshuffle of the industry accelerated, and the Matthew effect became more and more obvious, which forced the healthy and sustainable development of the entire logistics industry, and the survival of the fittest gave birth to the exploration and improvement of the new supply chain model by logistics people.
In order to solve the problems of "recruitment difficulty" and "labor shortage", Yuan Hang Logistics invested more than 2 million yuan to purchase automatic sorting equipment. Although the cost increased obviously, the freight volume increased by 65,438+05% compared with the same period of last year. The epidemic forced warehousing and logistics to speed up intelligent layout. In the long run, it is conducive to upgrading the format and achieving healthy and sustainable development.
Cold chain logistics also ushered in the golden period of investment. Huaxia Yitong plans to upgrade its "high-standard warehouse", and Yutong Bus has produced vaccine transport vehicles with refrigeration function.
According to the Research Report on Real-time Logistics Industry in China in 2020 released by iResearch, the order volume of real-time logistics industry is expected to reach 22.84 billion orders in 2020, and will increase to 365.438+36 billion orders in 20021year. The demand for "last mile" instant delivery is outstanding.
"The epidemic has given us enough time to consider the problem of enterprise transformation and improve internal management." Wei Changlong, executive general manager of Changtong Logistics, said. Changtong Logistics is a member of the breakthrough vanguard. Since receiving the notice of permission to resume work on February 12, Changtong has focused on the "last mile" instant delivery market, proposed door-to-door delivery, and launched "Shangchaotong" to open up the end of the supply chain. The business has also started from relying heavily on the wholesale market, deepening market segments, entering the fields of medicine, household appliances and food, and then expanding business areas, such as LTL carpooling business, forming a clear transformation of gathering at both ends.
Changtong is also accelerating the transformation from a traditional LTL transportation enterprise to a supply chain logistics enterprise. According to Wei Changlong, in order to cope with the tremendous changes in the logistics industry, "in recent years, Changtong has invested in the construction of modern logistics centers and e-commerce warehousing logistics management systems, and has also taken the lead in developing a national logistics information management system with modern logistics payment and settlement functions, creating a national supply chain financial model and realizing the synchronization of information flow, capital flow and cargo flow."
After the resumption of work, the overall business volume of Changtong to July has been the same as that of the same period of last year, and there is no layoffs. The new energy vehicle renewal plan is also progressing steadily.
Yousong Freight Co., Ltd., established at the end of 20 17, is also studying the mode of "direct train". "Decentralization and branches are the best ways to reduce costs," said Zhu Peiliang, the person in charge.
According to the relevant data of the National Bureau of Statistics, the growth rate of total retail sales of consumer goods turned positive for the first time in August. From June to August, the online retail sales of physical goods nationwide increased by 15.8% year-on-year. Driven by the rapid growth of online shopping, the express delivery business has grown rapidly. According to the data of the State Post Bureau, in August, the business volume of express delivery service enterprises nationwide reached 7.24 billion pieces, a year-on-year increase of 36.5%.
Dawn may be coming.
65438+1On October 6th, Henan Provincial Development and Reform Commission and Henan Provincial Price Bureau jointly launched the Implementation Plan of Comprehensive Logistics Reform in Henan Province.
In mid-March, Zhengzhou Municipal Development and Reform Commission and Finance Bureau issued policies to encourage logistics enterprises to declare key protected enterprises for epidemic prevention and control, and to obtain bank loan endorsements and interest subsidies for Zhengzhou enterprises.
On March 25th, the Ministry of Finance and State Taxation Administration of The People's Republic of China jointly announced that the land use tax for logistics and storage would be levied by half, reducing the cost of enterprises.
On June 28th, the LTL network logistics platform-Ant Chain Logistics was officially launched, and the logistics industry alliance was established.
At the beginning of July, the Financial Center of Henan Federation of Logistics and Purchasing cooperated with banks to launch "Xinyurong" products, providing unsecured credit lines for logistics enterprises and alleviating financial difficulties.
On July 7th, the National Development and Reform Commission announced the list of national backbone cold chain logistics bases in 2020 17, and Zhengzhou was selected.
It is not difficult to see that governments, associations, market parties and financial institutions are all helping logistics and seeking breakthroughs. The breakthrough potential of individual combat is weak, and intensive management and multi-faceted and multi-agent cooperation are the breakthrough ways. Perhaps there is still a long way to go to cope with change, but the future has come and we must keep exploring.
On the morning of June 5438+1October 65438+July in Huafeng Home Building Materials City, the fourth Central Plains Wholesalers Conference will be grandly opened with the theme of "Breakthrough and Growth under Great Changes", aiming at discussing where to find new machines under the crisis and how to open them under the change. (Editor-in-Chief Hua Editor Liu Mengge Li)