1. The health code applied by the user is under review.
2. The local network is poor and the image is not refreshed.
3. The user failed to authenticate successfully or failed to authenticate.
Note: If the resident health code suddenly turns black, it is likely that the user's mobile phone has no location service and the network is not good, resulting in the inability to update the health code. At this time, turn on the mobile phone to locate and refresh the network data several times to recover.
2 The health code turns black. Can I take the high-speed train? number
At present, health codes are mainly divided into three colors: green code, yellow code and red code. Only the green code means that the user is safe and can pass normally.
The yellow code and red team indicate that the user may be infected by COVID-19 at present, so he can't pass normally. If necessary, centralized isolation observation and treatment are needed. So the health code turns black, so they can't take the high-speed train. It must be a green code.
If my health code turns black, can I reapply? If my health code turns black, I can reapply. The specific operation is as follows:
1. Open Alipay and find the search bar.
2. After input, enter the local health code and click Receive.
3. Find your city and click Use Now.
4. A health code will appear at this time. Click on the right to reapply.
5. There is only one chance to reapply, so you should fill it out truthfully. Click reapply.
6. After filling in the health information and personal information again, click Submit.
How to solve the problem of residents' health code blackening can be handled by the following methods:
At present, the health code is mainly set to green, red and Huang San, where the green health code represents safety and can be passed directly; The yellow health code needs to be further improved and verified (such as temperature measurement) before it can pass. ), or the health pass card has expired and needs to be declared again; If the red health code needs to be isolated and does not meet the travel conditions, report to the local community (village) or unit and notify the local epidemic prevention and control department when necessary.
If your health code turns black in life, you need to contact the relevant customer service in time, and then explain the situation, and the safety requirements will be dealt with.