The quality manual includes: company introduction, organizational structure, quality policy, quality objectives and some references of various procedures. It is the soul and central guiding outline of a company's quality system.
The quality manual is a programmatic document of organizational quality management, which should be incorporated into the organizational standard system, and the cover of the quality manual should be written according to the unified cover format of organizational management standards. Generally, it should include document number, manual name, organization name, release and implementation date, etc.
The numbering of quality manuals shall be carried out according to the unified numbering method of organization and management standards. Usually, numbering consists of five parts: organization code, department code, standard property code, standard sequence number and year number.
Second, the quality system documents
Quality system documents include: first-class documents: quality manual; Second-order file: program file; Third-order documents: work instructions, specifications, foreign documents, etc. Fourth-order documents: tables, records, etc.
Quality system documents should reflect the systematic characteristics of an organization's quality system, and should make unified provisions on the control of factors such as technology, management and personnel that affect the formation process of product or service quality. Different documents should have distinct levels, clear interface, reasonable structure, coordination and order, appropriate selection of elements and contents at all levels, and excellent document quality.
Extended data:
The five documents of the quality management system are different in nature, users and functions:
The first-class quality policy and quality objectives are the general direction and purpose.
The second layer is the quality manual, which is a programmatic document.
The third layer is the procedure document, which is the supporting document of the quality manual for each functional department and supported by the working document, and plays a connecting role. At the same time, the horizontal contact and interface between departments are mainly stipulated in the program documents. Therefore, the program file has the function of horizontal coordination. In the quality management system documents, the compilation of program documents is heavy and prone to problems, which plays a great role in improving the management level of enterprises.
The fourth level is working documents, which are all instructions or regulations for specific work. This kind of file has the largest number and is the most basic file.
The fifth level is quality record, which is the result of various quality activities of the whole company.
References:
Quality Manual-Baidu Encyclopedia
Quality System Document-Baidu Encyclopedia