First, there is no communication and no management.
I believe that management is not an art, nor a science, but a practice, which reflects the value of an enterprise through the final completion of its performance goals.
Enterprise management has four functions: planning, organizing, leading and controlling, and the main line running through it is communication. Communication is the main way, method, means and way to realize its management function.
Without communication, there is no management, and there is no communication. Management is just a hypothesis, a mechanical behavior lacking vitality. Communication is the lifeline of enterprise organization. Like blood vessels in organisms, it runs through every part and link of the whole body, promotes body circulation, provides various nutrients and forms a living organism.
In a sense, modern enterprise management is communication, and communication is indeed the core, essence and soul of modern enterprise management.
Second, establish internal and external communication mechanisms.
External communication is to establish good relations with customers, government functional departments, surrounding communities and financial institutions. Strive for support from all walks of life and create a good development atmosphere through public relations, mass media and internal publications; The second is to establish a good corporate image, improve the visibility, reputation and credit reliability of enterprises, and provide a good environment for the rapid development and sustainable development of enterprises.
The first aspect of internal communication is to establish and improve the standard company meeting system, so that the company's various instructions and planning information can be uploaded and distributed, coordinated with each other, and implemented as a whole around the completion of various indicators of the enterprise. Through monthly meetings, weekly meetings, dispatching meetings, symposiums, pre-shift meetings and post-shift meetings, information can be transmitted quickly and effectively, so that everyone can proceed in an orderly manner as planned, keep pace with each other, have clear goals, improve work efficiency and effectiveness, and ensure the completion of goals. The second is for all employees of the company? Rationalization suggestion? Activities, the establishment of rationalization proposal box and rationalization proposal award. Whether it is technical transformation, cost control, administrative management and other fields, it is in full swing. From making suggestions for the development of enterprises, establishing the spirit of ownership and obtaining good results, we have gained a lot from all aspects of the economy. The third is to establish the company's internal publications and distribute them to all levels of the company once a month, effectively summarizing the company's production and operation trends, integrating company information and unifying the thinking of all employees.
Third, how to make communication smoother
(A) first let managers realize the importance of communication.
Communication is the high realm of management, and many business management problems are mostly caused by poor communication. Good communication can make interpersonal relationships harmonious, accomplish tasks smoothly and achieve performance goals. Poor communication will lead to poor productivity, poor quality, poor service and increase costs.
(B) establish a benign communication mechanism within the company
The realization of communication depends on good mechanisms, including formal channels and informal channels. Employees will not do what you expect them to do, but only do what they are rewarded and punished, and evaluate what they do, so it is very important to introduce communication mechanism. It should be institutionalized and orbited to make information faster and smoother and achieve the goal of high efficiency and high energy.
(3) Communicate with employees with a good attitude.
When communicating with employees, you must put yourself in the position of employees. Honesty? 、? Heart to heart? 、? Put yourself in the shoes? Otherwise, when people are in different positions, there will be psychological barriers, which will lead to unsuccessful communication. There should be communication? Five hearts? That is, the heart of respect, cooperation, service, appreciation and sharing. With this? Five hearts? Only in this way can we communicate better, respect employees, learn to appreciate employees, share knowledge, experience, goals and everything worth sharing with employees at work.
Management is actually very simple: as long as we keep good communication with employees, let employees participate and form a bottom-up rather than top-down operating mechanism within the enterprise, we can achieve real management. As long as everyone has the same goal, Qi Xin will work together and unite as one, all the goals of the enterprise will be achieved. In that way, the company will earn more money, employees will work harder and be happier, enterprises will become stronger and bigger, and more wealth will be created for the society.
Rationalization suggestion mode for the development of chemical enterprises Article 2 1 Establishing a sound organizational structure and standardized operation mode, and clarifying the workflow of rationalization suggestions are the preconditions for carrying out rationalization suggestion activities.
At present, most of the rationalization proposals carried out by enterprises are temporarily organized by some departments. There is no specialized and professional review organization and specific implementation organization for the reported rationalization proposal, and there is no specific process and method for the implementation of rationalization proposal, which leads to many valuable suggestions being buried and not giving full play to the actual effect. This poured cold water on the employees who liked innovation from the beginning and had great enthusiasm for making suggestions, which greatly dampened their enthusiasm for making suggestions. Therefore, in order to play the role of rationalization proposal activities, we must first establish rationalization proposal activities. First, it is necessary to further play the role of trade unions as a link between enterprises and employees, and set up a special rationalization proposal office within the trade unions as the center for the exchange and coordination of rationalization proposals, which is responsible for guiding the suggestions put forward by employees, receiving their suggestions, conducting a preliminary review of various suggestions, and initially screening out reasonable and feasible suggestions. The second is to set up a professional review committee. In order to reflect the importance of this work and the importance that enterprises attach to this work, the chairman of the evaluation Committee should be an important leader of the enterprise personally, and its members include the director of the rationalization proposal office and various technical experts. The task of the jury is to evaluate whether the proposal preliminarily screened by the rationalization proposal office is operable, the economic benefits brought by implementing the proposal, the budget for implementing the proposal and the time required for implementing the proposal. Consultants should be invited to participate in the evaluation, so as to make a comprehensive analysis and explanation of the proposal when the evaluation Committee has doubts, so that the evaluation personnel can have a deeper understanding of the proposal and make an accurate and correct evaluation. Third, according to the evaluation results of the evaluation committee, the enterprise determines which suggestions to adopt, and designates special departments to implement them, and the rationalization proposal office is responsible for supervising the implementation and progress. 2 Publicity in place, so that employees have a deep understanding of the rationalization proposal activities, is the basis for carrying out this activity. In view of the current situation that employees don't understand the rationalization proposal, enterprises must make good use of traditional propaganda forms such as radio and billboards and modern propaganda forms such as the Internet to carry out extensive and in-depth publicity on the rationalization proposal.
First, it is necessary to publicize the practical significance of rationalization proposals, so that employees can realize that carrying out rationalization proposals is not only conducive to the long-term stable development of enterprises, but also has many practical significance for employees themselves, such as bonuses, honors, opportunities to show their abilities and levels, and even promotion opportunities. The second is to publicize the definition and scope of rationalization proposals, so that employees can know what kind of proposals are reasonable, and put forward suggestions not only to point out the existing problems and deficiencies, but also to put forward corresponding solutions. The rationalization proposal can be either the idea of improving the existing technology from practice or the innovative idea formed by others' guidance or inspiration; It can be both engineering technology and enterprise management; It can be related to the details of saving water and electricity, and it can also be related to the development of enterprises and the rise and fall of enterprises. Thirdly, it is necessary to publicize the channels and workflow of putting forward rationalization proposals, so that employees can have a clear understanding of the organization and operation mode of putting forward rationalization proposals, know how to put forward suggestions, and know how their own suggestions are adopted and implemented, so that every employee can understand this work and enhance their trust in the enterprise and their enthusiasm for putting forward suggestions. Providing a broad platform for employees to put forward rational suggestions is an effective way to give full play to the role of rational suggestions. First, it is necessary to ensure that the time for making suggestions is timely, establish an effective mechanism for employees to make suggestions at any time, set up specialized institutions and full-time staff, receive employees' reasonable suggestions at any time, and handle and implement them in time, so that enterprises can understand employees' good ideas in time and turn their good suggestions into economic benefits as quickly as possible; In addition, it is necessary to open up various channels for employees to make suggestions and break the simple way of submitting suggestion forms and suggestions reports. For example, an electronic information channel can be opened, so that employees can directly put forward their own suggestions through the enterprise LAN and track the implementation of rationalization suggestions online, so that employees can grasp and understand the implementation progress of their suggestions at any time. In addition, we can also establish an employee evaluation mechanism for rationalization proposals, so that employees can track the implementation of enterprises at any time when a rationalization proposal is implemented. Only in this way can employees feel the implementation process of their own suggestions, enhance their pride and satisfaction, and enterprises can really open their minds and attract more employees to participate in this activity.
Establishing an effective interest-oriented mechanism is the fundamental guarantee for the long-term development of rational suggestions.
The role of rationalization proposals needs an effective interest-oriented mechanism to guarantee, so as to mobilize the enthusiasm of employees to put forward rationalization proposals for a long time, make them voluntarily participate in this work, and ensure that rationalization proposals can be dynamic and healthy for a long time.
First, give positive affirmation to employees' participation in rationalization proposal activities through material rewards, and stimulate employees' enthusiasm for participating in this activity extensively. Rewards should be based on open and transparent review and evaluation, and rewards should be given according to the value created by rationalization proposals, including rationalization proposals for creating indirect economic benefits for enterprises. The second is to regularly organize rationalization proposal commendation activities, so that employees can get spiritual satisfaction by participating in this activity. Put forward valuable rationalization suggestions to enterprises.