What if Huawei watches and mobile phones are out of sync?

1. The steps displayed by the watch are inconsistent with those displayed by the mobile phone.

Tips This scenario applies to:

Software steps of non-Huawei Health App are displayed inconsistently on watches and mobile phones;

When the watch and Huawei Health App are not connected, the number of steps is inconsistent.

Both watches and mobile phones use acceleration sensors to measure steps. This sensor will judge whether to count steps according to the movement and acceleration in different directions. Mobile phones are usually placed in pockets or bags, and the sensors mainly detect the change of gravity acceleration (vertical direction). Watches are generally worn on the wrist, and the sensor mainly detects the movement of the arm, which is more accurate and scientific. Therefore, the difference between these two detection methods may lead to inconsistent display steps.

Second, the number of steps displayed on the watch is inconsistent with the number of steps on Huawei Health App.

The homepage step of Huawei Health App is the result of intelligent merging of multiple data sources, that is, merging the data generated by all watches and mobile phones registered under Huawei account. The watch only records the data generated by the watch, so the number of steps on Huawei Health App is inconsistent with the number of steps displayed on the watch.