1. The cardholder shall report the loss in writing to the nearest street (town) government affairs service center or Yangchengtong customer service center with the original valid ID card of the cardholder, or entrust a person who has reached the age of 18 to report the loss with the original valid ID card of the cardholder and the agent, and pay the replacement fee. After going through the formalities of reporting the loss in writing, go through the formalities of replacing the card at the same time;
2 elderly card if damaged, according to the loss to the nearest street (town) government service center replacement. The time limit for card replacement is the same as the original card balance.
Conditions for applying for an old-age card:
1. Age requirement: the applicant is an elderly person aged 60 or above;
2. ID card requirements: ID card and household registration book;
3. Residence requirements: the permanent residence is in Guangzhou;
4. Other requirements: good health, no bad records such as major crimes.
Handling materials:
1, the elderly with household registration (including retired soldiers stationed in Guangzhou) provide the original resident ID card;
2. Old people from other provinces and cities (including returned overseas Chinese) shall provide the original resident ID card and the valid "Guangdong Residence Permit" handled by Guangzhou;
3. The elderly from Hong Kong, Macao and Taiwan provide the original valid residence permit for Hong Kong, Macao and Taiwan residents in Guangzhou;
4. The replacement card business shall submit the old card;
5, entrust others to handle, in addition to the materials listed in the preceding paragraph, the agent should also provide my ID card or a valid residence permit for Hong Kong, Macao and Taiwan residents.
To sum up, the validity period of Guangzhou Senior Citizen Card is one year. One month before the expiration of the validity period, the Senior Citizen Card Management Office will issue a renewal notice. Cardholders can bring their ID cards and old-age cards to the designated places to pay the renewal fee, and they can enjoy the old-age card discount again after paying the fee.
Legal basis:
Article 57 of the Law of the People's Republic of China on the Protection of the Rights and Interests of the Elderly.
Medical institutions should provide convenience for the elderly to seek medical treatment and give priority to the elderly to seek medical treatment. Where conditions permit, family beds can be set up for the elderly, and services such as roving medical treatment, nursing, rehabilitation and free physical examination can be carried out.
Advocate free clinic for the elderly.
Article 58
Advocate the service industry closely related to the daily life of the elderly to provide priority and preferential services for the elderly. Urban public transport, highways, railways, waterways and air passenger transport should provide preferential treatment and care for the elderly.