1. Insurance companies have the right to investigate. First of all, insurance companies have the right to investigate. In fact, many people don't pay attention to a clause when buying insurance. The general content is: If you take out insurance, it is deemed that you authorize our company to inquire about the suitability of insurance through any unit, organization or individual, and ask for my relevant information to prove it as the basis for claim settlement. Maybe every insurance company writes in different places, but basically it has this content.
Second, medical institutions also have the right to confidentiality. Many people may also have questions about this, because whether we go to a hospital or a medical institution, we have the right to keep it confidential. Shouldn't we keep it a secret from the insurance company? Actually, it's not like this. With the consent of the victim, this institution can * * * share your information to other places, and the authorization when we insure is that we allow the insurance company to investigate the information.
Third, we must abide by the relevant provisions of the law. According to the provisions of the Insurance Law, when applying for insurance, the applicant shall truthfully inform the insured, and if not, the insurance company may refuse to pay compensation. The Insurance Law does not clearly stipulate whether it is reasonable for an insurance company to investigate personal information, but as long as the insurance company can get the information that proves that consumers are dishonest, the insurance company can unilaterally terminate the contract and refuse to pay claims.