Once citizens encounter the health treasure pop-up window ③, they must contact the community as soon as possible. Many people call the hotline 12345 first, because it takes some time on the road to receive orders from the citizen service hotline and then send them through relevant procedures. In addition, the community needs a step-by-step return visit. At present, the community is short of manpower, but it will take too much time because of the procedures of receiving orders, sending orders and returning visits. The citizens immediately connected with the community, reported the details, and under the guidance of the community, filled in the relevant information and commitment letter as soon as possible, so as to promote the lifting of the health treasure pop-up window ③ as soon as possible.