Off-line return visits in hospitals meet the needs of medical reform and disease prevention and control. Strengthening the communication and relationship between doctors and patients and establishing long-term and effective trust between doctors and patients are of great significance to promoting medical work. By visiting patients to understand their actual needs, we can also find and solve problems and problems in medical services in time.
Offline hospital visits are not only beneficial to the relationship between hospitals and patients, but also an important means of health management, which can improve patients' health awareness and quality of life, and reduce the recurrence rate and mortality rate. Hospitals can not only guide and adjust patients in time, but also improve the medical service system through patients' feedback and suggestions, thus improving the quality and efficiency of medical work.