It usually takes 24 hours for the health code to change from yellow code to green code. After the user submits the complaint request, if it meets the requirements of changing the complaint code, the system will generally handle it within 24 hours. If there is still no green code after three days, you can call the contact information sent by the page to contact the staff for handling.
If you want to change from the yellow code to the green code, first open the WeChat app, click the search bar at the top of the WeChat homepage, then click the official account option of WeChat, then enter "Health 320", then click search, enter the official account of WeChat, then click the service option, then click the "red and yellow code complaint", enter the identity information, then select the "yellow code" and upload the screenshot of the second nucleic acid test report made within 72 hours. After uploading, click Submit.
Matters needing attention in health code
Airports, docks and stations should require people arriving in Qionglai from other provinces (except Hubei and other key epidemic areas) to scan their health codes, declare their personal health in the "Return to Qionglai Health Registration" module of the health code system, and provide short messages, health certificates or health codes of the origin to prove the personal tracks of the three major mobile phone operators, so as to receive the health codes of our province.
Airport, dock, station temperature monitoring bayonet check code temperature after passing, directly release the green code personnel, yellow code personnel according to the provisions of the disposal.