What should I do if I forget my mobile phone password and secret security?

If you use a vivo phone and forget to use the device health verification answer, please back up the data on the phone, and then enter the recovery mode-clear all data and reset the password; This operation will erase the data in the device, so please pay attention to backup.

How to enter recovery mode:

1. Folding screen: unfold the operation in the power-off state, press and hold the "power button" and "volume plus button" for about 5 seconds to enter the fast boot mode, press the volume button to select "Enter Recovery", and press the power button to confirm the entry.

2.2065438+For models/tablets launched after September 2007, press and hold the "Power button" and "Volume Plus button" for about 5 seconds in the off state to enter the fast boot mode, press the volume button to select "Enter Recovery" and press the power button to confirm entry. .

NEX？ 3/NEX？ 3S: Press and hold the top wheel key for about 1.5 seconds in the power-off state, then press and hold the volume plus key to enter the quick start mode, and press the volume key to select "Enter Recovery"? Press the power button to confirm the input.

4.2065438+Vehicles listed before September 2007: Press and hold the "Power button" and "Volume Plus button" for about 5 seconds at the same time to enter the recovery mode.

If you still have more doubts, you can enter vivo official website-My-Online Customer Service-Enter labor and consult online customer service feedback.