On-the-spot business handling at the government service hall window of Citizen's Home, except for national statutory holidays or weekends, the working hours are from 8:00 am to 12:00 am and from 14:30 pm to 17:30 pm. In order to minimize personal contact, people are encouraged to adopt "online handling" and "handheld handling" and other "non-contact" handling methods, such as the national comprehensive government service platform, Ruzhou Station of Henan government service network, and "Shi Yu Office" APP. When citizens enter the lobby, they must hold their negative proof of nucleic acid test within 48 hours, and cooperate with prevention and control measures such as code scanning, temperature measurement and wearing masks. Those who do not wear masks and have symptoms such as fever and cough are not allowed to enter the lobby for business. After entering the hall, wear a mask regularly throughout the whole process and consciously obey the management of the on-site staff. Please prepare the application materials in advance when handling business, wait in line in an orderly manner, and keep a safe distance of 2 meters. When there are many people, obey the arrangement of diversion and flow restriction, leave as soon as things are handled, and try to reduce the stay time in the hall.
Ruzhou Housing Provident Fund Management Center advocates the "online operation" of deposit units and employees, and inquires and handles related businesses through WeChat official account (Ruzhou Housing Provident Fund Management Center). Depository units and employees should queue up at a safe distance of 2 meters when they come to handle business, cooperate with temperature measurement, scan the place code and show the negative certificate of 48-hour nucleic acid test, wear masks all the time, comply with the requirements of epidemic prevention and control in the center, and leave immediately to reduce the stay time in the hall. If the health code is yellow or red, those who do not wear masks and have symptoms such as fever and cough are not allowed to enter the center for business.