2. If you forget your password, you can reset it in the manual window, cancel the original password and reset it.
3. When changing the password, you need to enter the original password, and the new password can only be set after the password is entered correctly.
4. Password reset must be handled by the cardholder himself with a valid certificate. If the cardholder can't handle it in person, he/she needs an agent to show his/her valid certificate.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.