The reason for this situation is that you have been to (returned to) Beijing in the past 14 days, or you may have been to or be in a high-risk area outside Beijing. Click "Continue" in the pop-up window, and verify the travel information within 14 days by "Traffic Big Data Travel Card" according to the operation process. If there is no middle-high risk area within 14 days, Health Bao will restore the green code. If you have a history of staying in high-risk areas, please contact your community or relevant units immediately to report for duty, and correctly fulfill your epidemic prevention obligations.
Some users' mobile phone health codes have pop-up prompts. In fact, this is an unreasonable emotional behavior and has not been reported to the community. You may receive a pop-up prompt indicating that the system is temporarily unable to confirm your national defense-related health status. However, if you have never been to a high-risk area and have had close contact, the health code will automatically return to normal display after 14 days.