Xpeng Motors was fined 654.38 million yuan for illegally collecting face data. Face information is highly sensitive personal information, once leaked, it will do great harm to personal and property safety. Xpeng Motors was fined 654.38 million yuan for illegally collecting face data.
Xpeng Motors was fined 65438+ 1 for illegally collecting face data. Xpeng Motors, caught in the whirlpool of "cheating", was recently fined for illegally collecting face data.
Tianyancha App information shows that recently, Shanghai Xpeng Automobile Sales & Service Co., Ltd. was fined 654.38+10,000 yuan by Xuhui District Market Supervision Administration. According to the ticket issued by the market supervision bureau, the company involved bought 22 cameras with face recognition function, and installed face recognition cameras in 7 stores (involving 5 direct stores and 2 franchise stores) to count the number of people entering the store and analyze the ratio of men to women and age. This behavior did not get the consent of consumers, nor did it clearly inform consumers of the purpose of collection and use. Xpeng Motors * * * collected and uploaded 43 1623 face photos from October to June this year.
For this incident, Xpeng Auto officially responded that it obeyed the punishment and apologized to the outside world. "It happened in Shanghai. Shanghai stores hope to improve the reception process and better serve their customers through the collection and analysis of data such as store passenger flow. However, because they are not familiar with the relevant laws and regulations, they mistakenly purchased and used the products of a third-party supplier (Youlock) that violated the relevant laws and regulations. Xpeng Motors expressed its complete obedience to this administrative punishment and deeply reflected on this matter. " .
As for the data collected earlier, Tucki said that all the data had been deleted and the equipment had been dismantled. "Xpeng Motors does not disclose or illegally use personal information, and only uses non-personal digital data such as the number of visitors as a reference for business conditions".
It is worth mentioning that the third-party supplier Youlock mentioned by Xpeng Motors in its response was exposed that the camera abused face data. 202 1, CCTV's "3 15" party was exposed, and some merchants installed face recognition cameras to shoot personal information including gender and age, involving third-party technical service providers such as Youluoke.
It is understood that Youluoke, the full name of "Shanghai Youluoke Electronic Technology Co., Ltd.", was established in 2009. It is a networked monitoring operator, providing networked monitoring operation services for chain enterprises, logistics industry, education and government. According to its publicity page in official website, the number of shops signed by Youluoke currently exceeds 1.656 million.
Xpeng Motors was fined 654.38 million yuan for illegally collecting face data. According to Tianyancha APP, recently, Shanghai Xpeng Automobile Sales & Service Co., Ltd. was fined 654.38+10,000 yuan by Xuhui District Market Supervision Administration. The reason for the punishment is that the parties bought 22 cameras with face recognition function and installed them in their own shops to count the number of people entering the shops and analyze the proportion of men and women, age and so on. From June 65438 to June this year, Xpeng Motors * * * collected and uploaded 43 1623 face photos. This behavior did not obtain the consent of consumers, nor did it clearly inform consumers of the purpose of collection and use, which violated the Consumer Protection Law.
According to Sina Technology, just now, in response to the above situation, Xpeng Automobile responded that it completely obeyed this administrative punishment.
Xpeng Motors said that the stores in Shanghai were not familiar with the relevant laws and regulations, and mistakenly purchased and used the products of third-party suppliers that violated the relevant laws and regulations. Face data was collected and analyzed by a third-party software provider, and all the data have been deleted. Xpeng Motors does not disclose or illegally use personal information, and only uses non-personal digital data such as the number of visitors as a reference for business conditions.
Finally, Xpeng Motors stressed that it will strictly abide by the national regulations on protecting consumers' personal information and ensure that the legitimate rights and interests of customers are not infringed.
Xpeng Motors was founded on 20 14 and is headquartered in Guangzhou. It is an Internet electric vehicle brand under Guangzhou Orange Line Zhidong Automobile Technology Co., Ltd., initiated by He, Henry, He Tao and others. The main members of the team come from well-known vehicle and large-scale parts companies such as GAC, Ford, BMW, Tesla, Delphi and Valeo, as well as well-known Internet technology companies such as Alibaba, Tencent, Xiaomi, Samsung and Huawei.
On 20 18 and 1 month, Xpeng delivered 39 new cars, becoming the first internet car manufacturer to enter the new energy vehicle sales list of the Federation. 65438+1On October 29th, Xpeng Auto officially announced the launch of the 2.2 billion RMB Series B financing. On the evening of August 27th, 2020, Xpeng Motors officially landed on the new york Stock Exchange with the stock code "XPEV". On 2021April 14, Xpeng Automobile officially launched Tucki P5. On July 7th, Xpeng Motors was officially listed on the main board of Hong Kong Stock Exchange with the stock trading code of "9868".
Xpeng Motors was fined 65,438+103,0001214 for illegally collecting face data, and Xpeng Motors was fined 65,438+/kloc-0,000 for collecting 430,000 photos of consumers' faces in offline 4S stores without authorization, and rushed to Weibo for hot search! In this regard, the netizen's reaction turned out to be-only a fine of 65438+ 10,000? ! In the face of netizens' doubts and dissatisfaction, Aoyi News learned from Xpeng Automobile for the first time that Xpeng Automobile expressed deep apologies to users and made profound introspection.
According to Tianyancha APP, on February 3rd, 65438, Shanghai Xpeng Automobile Sales & Service Co., Ltd. was fined 65438+ 10,000 yuan by Shanghai Xuhui District Market Supervision Administration.
Screenshot from Tianyanchai
The reporter learned from the decision document numbered "Shanghai Securities Regulatory Office [202 1] No.04202 1000759" that Shanghai Xpeng Automobile Sales & Service Co., Ltd. purchased 22 cameras with face recognition function at a cost of 17000 yuan and installed them on its 20 19. From 202 1 to 1 to June, * * meters collected and uploaded 43 1623 face photos. This behavior did not get the consent of consumers, nor did it clearly inform consumers of the purpose of collection and use, which violated the Consumer Protection Law. As of the time of the incident, the parties have dismantled the face recognition camera equipment of the above-mentioned shops, and the uploaded face photos have been deleted, and the parties have no illegal income.
In this regard, many netizens commented that 430,000 face photos were fined 65,438+10,000 yuan, and the average cost of a photo was only 20 cents. The illegal cost is too low, and the punishment is not enough to deter.
Screenshot from comments of netizens in Weibo.
Facing the dissatisfaction of netizens, Xpeng Motors told Aoyi News that # Xpeng Motors collected 430,000 face photos in six months, which attracted the attention of users and made them deeply sorry.
Xpeng Motors explained that this incident happened because the stores in Shanghai hoped to improve the reception process and better serve their customers through the collection and analysis of data such as store passenger flow, but because they were not familiar with the relevant laws and regulations, they mistakenly purchased and used the products of a third-party supplier (Youlock) that violated the relevant laws and regulations. Xpeng Motors expressed its complete obedience to this administrative punishment and deeply reflected on this matter. At present, all face data has been deleted, and there is no disclosure or illegal use of personal information.
Xpeng Motors also told Aoyi News that the incident only happened in some stores in Shanghai, and there were no similar problems in other cities.
Xpeng Motors is not the first company in China to be punished for illegally collecting customer face information. This year's CCTV 3. 15 party reported that the reporter investigated more than 20 businesses that installed face recognition systems, such as Kohler Sanitary Ware and BMW 4S Store, and found that "face recognition information is being secretly obtained everywhere". As long as consumers enter one of the stores, they will be captured by the camera and automatically generate a number without knowing it. In the future, stores will know which store customers have visited and how many times. After the incident was exposed, people in the industry called for strengthening the supervision of face recognition.
Face information belongs to highly sensitive personal information, once leaked, it will do great harm to personal and property safety.
In July this year, the first article of the Provisions on Several Issues Concerning the Application of Laws in the Trial of Civil Cases Involving Personal Information issued by the Supreme People's Court made it clear that the processing of "face information" and "face information generated based on face recognition technology" are both objects to be regulated. Article 2 of the Regulations clearly points out that in violation of laws and administrative regulations, using face recognition technology for face verification, identification or analysis in hotels, shopping malls, banks, stations, airports, stadiums, entertainment places and other business places and public places is an act of infringing on the personal rights and interests of natural persons.
Therefore, merchants should not illegally use the collected face recognition data and stored face recognition data for verification and recognition, and should not illegally use face recognition data to analyze personal information such as age, health, mood and psychology.