Zhejiang issued implementation opinions on promoting the high-quality development of family doctor contract service. How to mention information support?

Zhejiang issued the "Implementation Opinions on Promoting the High-quality Development of Family Doctor Contract Service", which pointed out that from 2022, on the premise of ensuring the service quality and the sense of acquisition of contracted residents, on the basis of the existing service level, the coverage rate of contracted services for the whole people and key groups will be increased every year 1-3 percentage points. By 2025, the coverage rate of contracted services will reach more than 45%, and the coverage rate of contracted services for key groups will reach more than 85%; By 2035, the coverage of contracted services will reach more than 75%, basically achieving full family coverage, and the satisfaction of contracted objects will reach about 85%.

Among them, "optimizing service mode" mentioned:

(1) Provide new digital health services for the elderly, strengthen the synergy between leading hospitals of county medical institutions (urban medical associations) and member units, integrate the data of medical and public health systems, and establish a digital health service system suitable for the elderly.

(2) Carry out full-cycle health management services for patients with two kinds of chronic diseases, set up a comprehensive clinic for chronic diseases in primary medical and health institutions, and configure corresponding digital service equipment before, during and after diagnosis.

(3) Promote the "internet plus" contract service, build or improve the family doctor service management system based on the regional national health information platform, and provide health management services such as online contract signing, renewal, appointment, consultation, remote monitoring and health education for contracted residents.

(4) It is mentioned in "Perfecting the Safeguard Mechanism" that the supporting role of informatization should be strengthened. Based on the regional national health information platform and smart medical insurance system, we will integrate health big data, establish a regular exchange and return mechanism for cross-departmental data such as medical insurance, build a digital service system for contract service and health management with individual residents as the main line, and gradually integrate online contract management, health management, diagnosis and treatment services, satisfaction evaluation, performance appraisal, comprehensive management and other applications. Through the cooperation between computers and mobile terminals and the interaction between family doctors and residents, it can effectively support the contract service of family doctors, improve the quality and efficiency of family doctors' health management, promote the integration of medical care and prevention, and improve the level and satisfaction of residents' health management.