First, strengthen nursing safety management, improve nursing risk prevention measures, effectively avoid nursing risks, provide high-quality, safe and orderly nursing services for sick children, continuously strengthen safety awareness education, promptly remind unsafe factors found in work, and put forward rectification measures. Taking the nursing errors inside and outside the hospital as an example, we can organize discussions and learn lessons, so that nurses can fully understand the new situation and new characteristics of nursing error factors, learn lessons from them, and make the safety alarm ring constantly.
2. Strengthen the management of key periods, such as night shift, middle shift and holidays. , the implementation of flexible scheduling system, reasonable collocation of old, middle-aged and young people on duty, and pay attention to cultivate nurses' cautious spirit when they are on duty independently.
3. Strengthen the management of key sick children, such as critically ill children in intensive care unit and critically ill children in Pu 'er ward, take the above-mentioned children as the focus of discussion in the morning meeting and handover, evaluate the existing and potential risks of patients, and reach a * * * knowledge, which will attract the attention of each class.
4. Improve nursing records and reduce potential safety hazards. Standardize nursing records and conscientiously implement the "cross principle" in nursing records, that is, objectivity, truthfulness, accuracy, timeliness and completeness.
5. Improve the nursing emergency risk plan, pay attention to cultivating nurses' emergency ability in daily work, and make a retrospective evaluation of each emergency work, draw lessons from it, and improve nurses' ability to deal with emergencies.
Second, take patients as the center, advocate humanized service, strengthen nurse-patient communication, improve patient satisfaction and avoid nursing disputes.
1. The nurses in the office class sincerely receive the newly admitted children, send them to the bedside, and take the initiative to give admission education and health education to their families.
2. Ask the responsible nurse to communicate with the children's families every day, including health education, understanding the patient's condition, life needs, the effect and reaction after taking the medicine, etc. , and conscientiously implement the notification procedures of various nursing operations, respect parents' right to know, and relieve their concerns.
3. Hold a symposium on holidays every month, distribute patient satisfaction questionnaires, praise and encourage nurses with high service quality, and criticize and educate nurses with poor service quality.
Three, in-depth development of "people-oriented" holistic nursing work. Refine the workflow and clarify the job responsibilities.
1. Revise the duties of each class, change the shift arrangement mode, refine the work flow of each class, find out the weak links, clarify the division of nursing, and strive to make the new duties more reasonable and practical.
2. Pay special attention to basic nursing, specialist nursing and nurse responsibility system. Provide holistic nursing service for patients, closely observe patients' condition, communicate with patients at any time, do a good job in patients' life nursing and basic nursing, ensure patients' safety and embody humanized nursing.
3. Deepen the hierarchical use of nurses, assign responsible nurses according to the patient's condition, nursing difficulty and technical requirements, and the nurses with high seniority and strong ability are responsible for critically ill patients, reflecting the corresponding energy level.
Fourthly, nurses implement performance distribution.
Distribution principle: give priority to efficiency and quality, distribute according to work, and give consideration to fairness and justice.
Distribution basis: patient satisfaction, workload, existing risks, nursing quality and sense of responsibility.
Fifth, strengthen patient health education.
1. The nurse in charge will explain the patients in detail every day according to the treatment and nursing routine of common diseases in the department, special diet, self-prevention of diseases and matters needing attention in medication, provide health education and rehabilitation guidance to patients, and provide psychological care.
2. Hold a nursing meeting once a month, and each nurse reports her work and feelings. Conduct patient satisfaction survey every month, and listen carefully to patients' opinions and suggestions on quality care. Timely feedback the existing problems, put forward rectification measures, continuously improve the quality of nursing, and improve patient satisfaction.
Six, new business, new technology
1, focusing on the development of children's rehabilitation and health care, sent 1-2 nurses to study children's rehabilitation and health care in depth.
2. Enhance scientific research awareness and strive to develop 1-2 new technologies during the year.
2.2023 Outpatient Nursing Work Plan 2
First, strengthen detail management and cultivate good work habits. Details determine quality. Obstetrics and gynecology are random and have poor working habits. As a head nurse, she is busy with daily affairs and neglects management. She focuses on the daily quality control work, starting from small things, runs the quality control work through her daily work, controls _ _ _ items every week, and forms norms, so that the department staff can gradually form good habits of quality control, reduce their laziness and coping psychology, and truly facilitate work and management. In addition, we should give full play to the role of quality control staff and responsible nurses, give them some daily quality control work, raise everyone's awareness of participation, mobilize general practitioners to participate in management, effectively improve self-management awareness and improve the efficiency of department management.
Two, standardize business rounds, improve the effect of rounds.
Change the situation of ward rounds in previous years, the bed nurse is responsible for selecting medical records, really selecting difficult medical records in departments, writing nursing plans, and the responsible nurse is responsible for discussing difficult nursing problems of diseases, brainstorming, proposing solutions to problems, improving professional level and solving nursing problems. At the same time, the discussion process is also a learning process, learning the knowledge of specialized diseases and standardizing the nursing routine of specialized diseases. Every time a specialized disease is standardized, the nursing routine of this disease will be applied to daily work, and the standardization of nursing work will be gradually improved.
Third, strengthen business study and improve the overall professional level.
Strengthen the study of specialist professional knowledge, systematically study obstetrics and gynecology, perinatal knowledge, neonatal resuscitation, obstetric emergency care and emergency procedures, with the participation of general practitioners, and everyone takes turns to prepare lessons once a month. And carry out obstetric emergency rescue drills, so that everyone can pass the exam, improve emergency ability and specialist nursing level.
Fourth, design and use special health education manuals to strengthen health education.
Design specialist health education manuals, which are divided into neonatal health care manuals, puerperal health care manuals and gynecological health care manuals, express health care knowledge in concise and bright language forms, and design fresh pages to attract patients to truly understand knowledge. At the same time, standardize the contents of health education in departments, make health education manuals for nursing staff, form an integrated health education content, which is backed up by departments and mastered by everyone, thus effectively improving the level of health education.
Five, apply for nursing research projects and carry out scientific research work.
3.2023 Outpatient Nursing Work Plan III
First, do a good job in outpatient quality inspection and assessment registration, hold regular morning meetings to convey the spirit of the meeting, sum up experience, learn from each other's strong points, report the results of quality inspection and assessment this month in time, correct the shortcomings in the work, and feed back the problems existing in prescriptions to doctors in time so as to correct them in time. Second, do a good job in outpatient statistical analysis, patrol outpatient departments every day, report problems to leaders, medical departments and department directors in time, and discuss with them in time. Outpatients should be open on time, and should not be late, leave early, leave their posts, or call the roll. The patient shall not be allowed to seek a doctor, and the daily post inspection records shall be clearly registered and reported to the competent leader and medical department at the end of the month.
Third, conscientiously implement the "three good and one satisfaction" and medical action to benefit the people carried out by our hospital, continue to implement the "one-stop" clinic, shorten the time for people to see a doctor, facilitate patients to see a doctor, take patients as the center everywhere, take quality as the core, and serve patients wholeheartedly.
Fourth, with the increase of outpatient visits, actively carry out appointment medical services and implement the specific operation methods and processes of appointment registration. Appointment forms include: (1) telephone appointment; (2) Hospital service desk appointment; (3) make an appointment with experts directly; (4) Others: Make an appointment online through the hospital website and contact the community and rural primary medical institutions to make an appointment.
Five, conscientiously implement the responsibility system for the first-time doctors, and are not allowed to go beyond the scope of practice and work without a license.
Sixth, do a good job in registration service and triage, and make registration records for patients with fever. If they are infectious patients, at the same time, do a good job in self-protection and disinfection and isolation between doctors and patients.
Seven, cooperate with the hospital infection office to do a good job in infection management, regularly supervise the disinfection and sterilization of health personnel, do a good job in the classified management and registration of medical wastes, ensure medical safety, and keep the health area clean and hygienic.
Eight, responsible for the supply of office supplies and materials for retired and rehired personnel, do a good job in the examination and seal of outpatient medical records and sick leave, and regularly count and issue registration fees for outpatient doctors.
Nine, obey the leaders at all levels, listen to the arrangement, timely complete and seriously convey the tasks assigned by the hospital.