Through the personal center-help center-feedback, explain the situation (such as "My/my surname is wrong: my name is Zhao Jia, my correct name is Zhao Yi, and my ID number is XXXXX") and upload photos of my valid certificate (ID card/household registration book), which will be handled centrally by the background staff.
I believe that many users will generally give priority to manual services when they see the above three solutions, but Bian Xiao suggests here that if it is not particularly urgent, it is best to give priority to the first or second method.