How to use Tmall Daren freight insurance?

1. When you submit an order after purchasing goods, you will see an option of "freight insurance" on the right. According to the needs, Tmall will give it to some Tmall users, or you can buy it at your own expense. The price is not very expensive, and you can enjoy a certain subsidy when you return it. As shown in the figure;

2. After the order is submitted and the payment is completed, the transportation insurance will be deducted from the payment amount (Tmall Daren can directly use the transportation insurance given by Tmall for free, and the expenses will not be deducted from Alipay). You can view the relevant information of the purchased baby page in My Taobao and enjoy this service, as shown in the figure.

3. When you open the order with paid freight insurance, you will see that there is a "return freight insurance" in the option. You can also enter the order details page to view more specific related information and understand the freight subsidy brought by insurance. As shown in the figure;

4. If you need to return the goods at this time, you need to return the purchased goods before you can apply for compensation. The specific steps are: choose a refund within seven days after receiving the goods, and choose a refund after the order details page enters the refund page, waiting for the buyer to handle it, and the seller will automatically settle the claim after confirming it;

5. You can check the details on the freight insurance page for more details, but please remember: you need to fill in the correct logistics express number of return goods, otherwise you can't get the claim. As shown in the figure.