Sales summary: model essay 1 worked in the company for many years. Perhaps only I know how much effort and sweat she has put into the position of sales manager of the company from a small salesman. However, I can say that my efforts are several times that of ordinary people, and I have made some achievements in my work.
This year, sweet and sour mixed with sweat, efforts and efforts will be rewarded. For me, the results of the past year are still very good, and I think I did a good job.
Under the guidance and help of general manager Wei, the company's operation leader, and with the full assistance of all members, I stand on my post, do my duty faithfully, work hard and work hard. By XX, XX, XX, I had achieved sales of RMB XXX, completed 60% of the annual sales task, and the payment rate was 80%. The sales unit price was 65,438+00 lower than last year. Now I will summarize my experience and feelings in sales work in the past year as follows:
First, earnestly implement the post responsibilities and earnestly perform their duties.
As a sales manager, my job responsibilities are:
1, do everything possible to complete the regional sales task and make timely reminders;
2. Strive to complete the requirements in the sales management measures;
3. Be responsible for strictly implementing the outbound procedures of products;
4. Actively and extensively collect market information and report to leaders in time;
5, strictly abide by the factory rules and regulations and various rules and regulations;
6. Have a high degree of professionalism and a high sense of ownership;
7, complete other work assigned by the leadership.
Job responsibilities are the job requirements of employees and the standard to measure the quality of sales manager's work. I always take my job responsibilities as the standard of action, start from bit by bit in my work, and strictly follow the terms in my duties. In business work, I can start with product knowledge, carefully analyze market information while understanding technical knowledge, and make marketing plans in time. Secondly, I often communicate with other sales managers frequently to analyze the market situation, existing problems and countermeasures, so that in my daily work, I can actively complete the task on time on the premise of ensuring the quality of work.
In short, practice has proved that a sales manager's skills and performance are very important, which is the standard to test a sales manager's work gains and losses. This year, due to the four-month production limit for hosting the Olympic Games, and my lack of solutions to the ever-changing market, my performance is not good.
Second, clear customer needs, be proactive, and strive to supply on time with good quality and quantity.
At work, I always know that a sales manager must have a clear purpose. On the one hand, he should take the initiative to understand the customer's intentions and the standards and requirements that need to be met, and strive to prepare as soon as possible and supply the goods within the time limit required by the customer. On the other hand, he should actively communicate with customers, know the repayment ability of customers in time, and consider and supplement them.
Third, correctly handle customer complaints and solve them properly in time.
Sales is a long-term and step-by-step work, and product defects are common, so the sales manager should treat customer complaints correctly, treat them as equally important or even worse than product sales, and handle them carefully. In the process of product sales, I will strictly follow the sales and service commitments made by the public. When I receive a customer complaint, I must first make a record of the customer complaint and make a verbal commitment. Secondly, I should report to the leaders and relevant departments in time. After receiving the instructions from the leader, I will work with the personnel of relevant departments to formulate a response plan. At the same time, I want to communicate with customers in time to make them satisfied with the treatment plan.
Sales summary model essay 2 In a blink of an eye, 20xx will wave goodbye. On the occasion of the new year, I think back on the road I have traveled for more than half a year and what I have experienced. I don't have too many feelings, too many surprises, too many achievements, and I have a calm mind.
First, the feeling of work.
In these XX months, there have been failures and successes, unfortunately; Thank goodness; Their business knowledge and ability have been improved. First of all, I have to thank the company for providing me with such good working conditions and living environment, and having such a good and experienced boss to guide me and take me forward; Their practical experience has benefited us for life. What we learn from them is not only the way of doing things, but also the truth of being a man. I started to enter the company in February before doing things, and a year passed quickly before I knew it. During this time, I have changed from a newcomer who knows nothing about products to a salesman who can operate the business independently, and I have completed the role transformation of my career and adapted to this job. There is nothing outstanding about this performance. The following is a breakdown of work and business in a year:
To enter a new industry, everyone should be familiar with the product knowledge of this industry, the operation mode of the company and the establishment of customer relationship groups. In market development and practical work, how to locate the market direction and product direction, grasp key customers and follow customers, how to arrange off-season time and what products are available, of course, this is far from enough, and we must continue to learn, accumulate and keep pace with the times.
At work, although I have wasted time and working time, I am serious and responsible for my work. After the baptism of time, I believe I will be better. As the saying goes, only experience can grow. Nothing in the world is perfect. Everyone has his own advantages and disadvantages. Once he has more work, he tends to make a fuss, or he will be careless if he doesn't take the time to check. When I have a lot of work, I want to do it myself and run every link myself. I want to correct this mentality and give full play to my advantages: trade knowledge and learning to accept it. Constantly sum up and improve, improve quality.
Self-analysis: From the current behavior, I am not a qualified salesman, or just a novice salesman. My own speech and eloquence are not good enough, and my expressive ability is not outstanding enough. The root cause: my shortcomings have not been broken, my skin is not thick enough and my psychological quality is not enough. This is nothing like myself, and I am far from discovering my potential and achieving a leap in personality. In my heart, I always believe that I can become an excellent salesman, which is the driving force; This belief has been stored in my chest, ready to explode at any time, and my heart has been eager for success. "I want to fight like a real man and surpass myself ..." I said to myself.
II. 20xx Work Plan
Summing up my work in the past year, I still have many problems and shortcomings in my work, and I need to learn from other salesmen and peers in working methods and skills. In 20xx, I intend to learn from each other on the basis of last year's work gains and losses, focusing on the following aspects:
According to the sales situation and market changes in 20xx, I intend to divide my work into various regions. For old and regular customers, we should always keep in touch, give some small gifts or entertain customers when we have time and conditions, and stabilize the relationship with customers. Second; While having old customers, we should constantly get more customer information from them. Third; If you want to have a good performance, you must strengthen business study, broaden your horizons, enrich your knowledge, and combine business study with communication skills in a variety of forms.
1. Every month, more than 1 new customers will be added, and there will be several potential customers. Before meeting the customer, you should know more about the customer's status and needs, and then make preparations, so that you may not lose this customer. 3. We should constantly strengthen our business study, read more books, consult relevant information on the Internet, communicate with our peers and learn better methods and means from them. 4. The working attitude towards all customers should be the same, but don't be too modest. Make a good impression on customers and establish a better image for the company. 5, customers encounter problems, can not ignore, we must try our best to help them solve. In doing business, we must be a man first, and let customers believe in our work strength, so as to better complete the task. 6. Self-confidence is very important. Always say to yourself, you are, you are unique. Only by having a healthy, optimistic and positive work attitude can we complete the task better.
Iii. Problems and Solutions in Work
1, unable to correctly handle market information, which is manifested in the lack of ability to grasp market information. In the modern society with highly developed information, information is transmitted vertically, and many effective information flows, but it is not mastered; Lack of ability to deal with market information, effective information depends on grasping, analyzing, processing and submitting, and information is grasped in time, but it is often lack of how to judge the correctness of information; Lack of information exchange makes a lot of effective information lost in vain. In the future work, we should take effective measures to give full play to the role of information, strengthen the ability of information processing, and strengthen communication, so as to correctly judge the accuracy of information.
2. At the beginning of the year, because of the low professional level and lack of experience, the initial work could not find a clue and failed many times. What's the problem? Faced with many lessons of failure, I found my own reasons and my own shortcomings. In the future work, we should constantly strengthen business study and improve our own ability.
3. Respond to any information of customers in time; You can't simply ask and answer the customer's reply, but try to be comprehensive and thoughtful, but you can't be wordy. Language should be professional and targeted, or you will lose the opportunity to continue the dialogue.
4, quotation sheet, the quotation should be appropriate, not too low, not too high; Good things cannot be sold cheaply, and ordinary products cannot be quoted at high prices. Because customers often judge your integrity from your quotation, and at the same time judge your familiarity with the product; If you quote a price far from the market for a very simple and ordinary product, even if you can't quote it for a few days, it means that you are not honest enough and don't understand this line at all, so natural guests will ignore it.
The above is my personal work summary since 20xx. If there are any shortcomings, please criticize and correct them.
Summary of sales work: Fan Wen 3 "Meditation is over, gossiping is not rooted in people's mistakes, but suffering is ambition, not being stupid and willing to suffer, respecting a gentleman to show virtue, fearing a villain's incompetence, retreating to make up for the sky, and making three points calm" is a short motto, which can make me feel a style of doing things! Therefore, first of all, we must learn to be a man: "Only when there are people in our eyes and things in our hearts can we achieve great things." As a team in the company, you should learn to mind your own business! Learn to obey and listen to what others say, because obedience is a kind of respect and wisdom for others; This is why we have action, execution and thinking. Only in this way can I have a growing process. I still remember when I was a child, my teacher told me such a story, "I never forget to dig people when I drink water." Yes, whenever and wherever, I should learn to be grateful! How to repay kindness with kindness! Many people's motivation comes from two points: first, they are unknowable about the future and uneasy about the status quo, which leads to constant struggle and continuous efforts; Second, "love" and gratitude are the source of all motivation. It can be said that everyone who has achieved his career is noble, and they are all creating wealth for our country. "The Great Wall of Wan Li is still there today, which shows that Qin Shihuang was" making us think deeply! Therefore, we should learn to put ourselves in the other's shoes, be silly, be silly and be diligent. As long as we work hard, we will gain something.
Where is the heart, where is the harvest! Only those who have walked know what a road is, and only those who have walked know whether the road is smooth or bumpy. As long as you work hard, iron bars can be ground into needles. No matter what you do, you should consider things from multiple angles, treat the company with the boss's mentality, and learn to do it instead of just explaining and understanding an industry! At the beginning of life, sex is lazy. When you have an idea, do it. When you are in trouble, study! The growth process is a natural law, and it cannot be encouraged by pulling out seedlings. One mountain looks at another, and there is no wood to burn in that mountain!
Summary of sales-related work: the times are progressing and the society is developing. Sales is one of the key links for the company to develop rapidly. I have worked in XX for X years. During these X years, I deeply realized the glory and hardship of this job, and I gained unprecedented growth. I must concentrate on my work with harder work, honesty and gratitude. In the past 20xx years, my work performance has made great breakthroughs and developed rapidly. Under the sincere guidance and care of leaders at all levels of the company, and with the sincere help and support of all my colleagues, I have a positive attitude, hard work, well-trained business, dedication, pioneering and innovative, and continuous progress. According to the requirements and assigned tasks of the company's superiors, do your job well and successfully complete the sales task. Now I will briefly summarize the work in 20xx as follows:
I. Summary of Work in 20xx
In 20xx, the annual sales task of XXX million was completed, and the personal sales task index of XXX million issued by the company in 20xx. With my continuous efforts, I actually completed the sales task of XX million for the whole year. On the basis of successfully completing the predetermined targets, I also exceeded XXX million, an increase of XX million yuan over the same period of 20xx. Such an overfulfilled achievement is inseparable from the perfect company system, developed sales market and extensive leadership support, and of course, it is also inseparable from my own effective work strategy and years.
On the one hand, because salespeople are in direct contact with customers, only by winning the trust of customers can they work smoothly, so I have always had a good cultivation, and I am generous and well dressed. Sales are not just about selling products to customers, but also after-sales service. In the after-sales work, I insist on receiving the information of customers' complaints, communicate face to face by telephone, fax or at the customer's location in time, discuss the solutions after learning more about the complaints or complaints, and reply to customers in time. Follow up the implementation of the processing results until the customer's reply is satisfactory. After the sale is completed, I will go to the production workshop to provide documentary delivery service, strive to make every order satisfactory to customers, always consider the interests of customers, and let customers avoid worries through a strong sense of service.
On the other hand, sales work should always be full of high enthusiasm and passion, have the spirit of not being afraid of hardship and fatigue, and have the courage to be the first. I am used to making a detailed plan for myself before I start work, from the annual goal to the step by step. With a plan, we can work in an orderly way. I always believe that opportunities are reserved for those who are prepared, so I insist on active sales instead of passively waiting for business opportunities. In my daily work, no matter whether the sales process is smooth or tortuous, I will sum up my experience regularly, find out my strengths and weaknesses, and strive to be supplemented and developed in the next stage.
Two. 20xx work plan
Summing up my work in the past year, I still have many problems and shortcomings in my work. I need to learn working methods and skills from other salespeople and peers. 20xx years, I plan to learn from each other on the basis of my work gains and losses last year. Focus on the following aspects:
On the one hand, I intend to study product knowledge, performance and use hard after determining the product variety. While doing a good job, we plan to improve our theoretical knowledge by learning business knowledge, skills and actual sales, strive to continuously improve our comprehensive quality, and lay a human resource foundation for the further development of the company.
On the other hand, in order to ensure the completion of the annual sales task, we should collect information and summarize it in time at ordinary times, and strive to create better performance in 20xx.
The sales achievement of 20xx years is a great affirmation of my efforts, and will also spur me to be more diligent, practical and rigorous in my future work and create new sales highlights.
I hope that in the new year, through continuous efforts and hard work, I can increase my sales space and win greater benefits for the company in return for the love of the company and leaders!
A whole year has passed since 20xx, and new challenges are just around the corner. Throughout the year, there are pressures and challenges. At the beginning of the year, the real estate market has not fully recovered, and the pressure at that time was actually quite great. Customers are worried, and the media is unfavorable. However, I firmly believe in the stability and appreciation potential of XX real estate. In the next few months, the housing market picked up, and my colleagues and I seized the opportunity to reach the company's indicators and create good results.
In practice, I have a new understanding of sales, and I would like to sum up some points to share with you:
(a) not artificial, treat each other with sincerity, the customer's statement is sincere and false. Get the trust of customers, and customers will listen to you. On the contrary, everything you say will have the opposite effect.
(2) Understand customer needs. Understand what customers need at the first time and make targeted explanations, otherwise it is a waste of time to say anything.
(3) The recommended house should be sure, know all the houses, including their advantages and disadvantages, and have a reasonable explanation for all the problems of customers. However, don't argue irrationally about obvious injuries. Nothing is perfect. Let customers know that when you see perfection, there must be lies.
(4) Maintain customer relationship. Every customer has various contacts. As long as they are guaranteed to love the project, they will pass on their love, and the resources are endless.
(5) identify yourself. We are not selling houses, but consultants, who help customers with our professional knowledge. More professional knowledge with customers and neutral evaluation of other properties can increase customers' trust.
(6) Unity and cooperation are necessary for a good team.
There are still some areas that need to be improved:
First, sometimes customers who are impatient, have many questions or talk a lot tend to be tit for tat. In fact, for such customers, it may be more effective to adopt circuitous or soft means. Therefore, in the future, it is necessary to exercise more, increase patience, and make customers feel more intimate, so that they will have more trust.
Second, not paying enough attention to customers. Some customers need the constant attention of the sales staff, otherwise they may not ask you questions, but ask others or think for themselves, so that we lose their initiative in trading. So in the future, I will strengthen contact with customers, always pay attention to them, ask them questions, and then solve them politely, so that I can take the initiative and control the overall situation, increase my feelings with customers and increase the opportunities to bring guests.
I have been working for more than half a year now. After working for a whole year, I sold 69 sets with a total sales of 60 million. In the future work, I will improve myself, improve myself, and increase my knowledge and understanding of all aspects of XX. I will not only do a good job in this project, but also move south with the company to open up a new battlefield.
Here, thank you very much for giving me this exercise opportunity. I will work harder, study harder and hand over my satisfactory report card.