One, find the property manager. If it's a minor problem with property management or a bad attitude from the property staff, just look for the property manager. Strictly speaking, the property manager is the highest decision maker of the community property, and has a great deal of autonomy.
Second, find the street office. Street offices are under the jurisdiction of the people's government of the district, responsible for the implementation of guidelines and policies, cultural construction and other comprehensive management of the district, the property complaints have the right to accept and assist in the negotiation.
Three, looking for housing management. Housing management department that is the Housing Authority, generally responsible for: housing security, construction, system reform, market supervision, property management and housing management policy change and supervision of implementation. Housing Authority can manage things, mainly depends on the real estate management bureau and property companies whether there is a direct administrative affiliation. If there is a relationship, it will be in charge of everything. Without a relationship, the main supervision of the property company's pricing standards and service content.
Four, find the owners committee. Owners Committee referred to as the Board, composed of representatives of owners in the property management area, members of the Board by way of election. So to a large extent, it will be in the interests of the owners as a starting point, reflecting the wishes and requirements of the owners, and supervise the operation of the management of the property management company. May receive complaints from owners of the problem.
V. Developers. The general practice in China is that the community development is completed by the developer to choose its business relationship with the company or developers set up their own property company to manage. This property company often have to bear too much pressure for the developer's quality repair work, so the corresponding housing quality and repair problems to find this property, generally can be resolved. Involving such complaints, the developer is also the obligation to accept.
Sixth, the complaint organization. A third-party property complaint mediation organization such as "Faithful Servant" is a product of the rapid development of the Internet era. Owners can look for such complaints platform complaints, the advantage is that the complaint feedback fast someone to follow up, do not need to owners of time and effort with the property circling.