Full of work life passed without noticing, review this period of time since the work, the harvest is very rich, need to seriously write a work summary for this. In order to make it easier and more convenient for you to write a work summary, the following is my compilation of 2021 hospital department director work summary (selected 5), welcome to learn and reference, I hope to help you.
Hospital director work summary 1The following is based on our director's comments, to help him write the department "Eleventh Five-Year" development planning work summary:
20xx is the hospital "Eleventh Five-Year" development planning of the last year, our department in the hospital party and government leadership. My department in the hospital under the scientific guidance of the party and government leaders, under the leadership of the director of the department, according to the actual situation of the hospital and the department, as early as the beginning of the XX formulated the development of the department of the "Eleventh Five-Year Plan" development plan, the requirements of the gradual updating of the equipment, improve the utilization rate of the equipment, improve the rate of conformity with the clinical diagnosis, on the basis of the focus on the development of interventional ultrasound, three-dimensional ultrasound and three-dimensional ultrasound and vascular ultrasound. On the basis of this, the department focuses on interventional ultrasound, three-dimensional ultrasound and vascular ultrasound three-dimensional imaging technology. Now, five years in a flash, to the 11th Five-Year Plan, the last half of the development plan, now on the department's work over the past five years and the development of the dilemma facing a summary, for the hospital and the department's future development to provide a positive reference:
I. Department of five years of work
1. Business indicators: including professional and technical indicators and business income. On the one hand, the department vigorously carry out various new technologies, new projects, in the completion of the hospital planning of interventional ultrasound, three-dimensional ultrasound and vascular ultrasound three-dimensional imaging and other professional technology, at least one new technology, new projects every year to obtain the hospital academic committee review and pass; on the other hand, the rapid development of business, business income a year a step, every year exceeded the higher leadership of the task, the specific situation is shown in the table below (because of the involvement of the hospital, the department of ultrasound and vascular ultrasound three-dimensional imaging). The specific situation is shown in the following table (due to the confidentiality of the hospital and department involved in this blog omit this table):
2. Personnel quality: talent is the cornerstone of the overall development of the hospital is the key to the success of the department team. Over the past five years, the department vigorously grasp the introduction of high-quality talent and efforts to improve the overall quality of the existing personnel in the department, scientific planning, the formation of a good talent pool and talent echelon, to optimize the reasonable distribution and utilization of personnel, as follows:
(1) the introduction of two graduate students and a high-quality undergraduate. One of them is a graduate student in ultrasonography.
(2) Actively encourage the backbone of the business to go out for further training and study, to develop the core technical force of the department. Every year, at least one key staff member is sent out for further training to learn new theories and techniques, optimize the staff structure, and improve the overall quality.
(3) take the form of short-term study, training, so that young doctors have the opportunity to go out to learn, open up the horizon.
(4) Encourage the staff to carry out the second degree of education. The department currently has a number of people to participate in the Wuhan University Master of Engineering class.
3. scientific research indicators: in the hospital leadership support, under the leadership of the director of the department, through the department of all personnel **** the same efforts, ultrasound in the scientific research than in the past has made a great leap forward. Over the past five years, in the core journals, statistical source journals and other national journals published a total of more than 10 professional treatises, and a number of treatises to participate in the specialty of the exchange of national academic conferences.
II. The development of the department is faced with the dilemma
Five years, although in the hospital party and government leaders under the accurate guidance of the achievements, but with the development of ultrasound medicine, ultrasound department as a modern medical technology department of an important part of the role of the clinic is also increasing day by day, and, therefore, also correspondingly faced with the dilemma of the further development of the department.
1. Business development dilemma: At present, ultrasound diagnosis to widely used with clinical, as a prefecture-level city hospital, the source of disease is relatively fixed, in the ultrasound diagnostic business has entered a bottleneck, it is impossible to like in previous years as the rapid progress. At present, in the country's major hospitals, ultrasound is not only an auxiliary diagnostic tool for clinical services, or an effective means of implementation of treatment, such as interventional ultrasound in the treatment of cysts, tumors, hydronephrosis can play a huge role in the treatment of radiofrequency ablation, microwave, hifi in the treatment of certain malignant tumors can also play an unexpected therapeutic effect and so on. Therefore, in the future development of the department, in improving the quality of ultrasound diagnosis at the same time, we should save for a rainy day, focus on the development of interventional ultrasound, the development of a strict system of interventional therapy, in the field of ultrasound treatment to open up new horizons.
2. Personnel quality dilemma: In the past five years, although we have adopted a variety of systems to vigorously introduce talent and send staff out for further study, but the overall quality of the department is still unable to catch up with the same level of sister hospitals in various prefectures and cities, there is a serious shortage of high-quality talent, and the pace of development is also lagging behind them. Therefore, in the future development, the department should further strengthen the introduction of high-quality personnel, focusing on the introduction of some of the love and dedication, hard work and practical, team spirit of graduate students, undergraduates (focusing on the quality of the person, rather than education).
3. Research dilemma: science and technology is the first productive force, the development of hospitals and departments can not be separated from the support of scientific research. Over the past five years, we have made certain achievements in scientific research, but also received the encouragement and support of the hospital leadership, but as a prefecture-level hospitals, to make a decent scientific research and peer recognition, it is really difficult, but also very difficult. However, as long as we create the right conditions, we can still make some achievements in the future. Because of the talent, the specific measures are as follows:
(1) Article 2 to increase the introduction of high-quality talent.
(2) within the department to take relevant measures to hold the organization of scientific research groups, to cultivate a scientific research atmosphere.
(3) Increase the tilt of the scientific research, so that scientific research and economic benefits are dependent on each other, to promote continuous learning, improve the theoretical and practical level, the formation of scientific research and economic benefits of both hands, the concept of both hands must be hard, to change the Department of the staff of the current benefits of the first, the scientific research does not matter the attitude.
One, adhere to the study, and constantly improve the level of business technology.
Since joining the work, in order to become a good doctor, adhere to the hard study of professional knowledge, work, humbly to the old experts to teach clinical experience, and constantly learn new knowledge, many times to the Beida Hospital, Beijing Children's Hospital, Children's Hospital of Shanxi Province for further study, to participate in the provincial, national academic exchanges, the national, provincial professional magazines, medical papers published. The company has also published a number of medical papers in national and provincial professional journals.
Two, patient service patients, pay attention to medical ethics.
In the process of diagnosis and treatment of patients always maintain a serious, conscientious attitude, enthusiasm, careful, careful, patient service every patient. Insist on medical ethics, and constantly standardize medical behavior, to "big doctors, regardless of small profits, to the good as the basis for the moral practice of medicine, in order to be a good doctor, only long-term development" as the guidelines for the practice of medicine. Often the concept of new business knowledge instilled into the learning of young physicians, so that we gradually form the "wholeheartedly for the patients" concept, the spirit of solidarity and cooperation, and carry forward the "virtue and dedication, collaboration and enterprise" hospital spirit, the work have made greater achievements. The hospital has made great achievements in all aspects of its work.
Three, love and dedication, dedication to medicine, dedication to society.
As a discipline leader, establish and improve the department's various rules and regulations. The company's main goal is to provide the best possible service to the community. Often the concept of new business knowledge instilled into the learning of young physicians, so that we gradually form the "wholeheartedly for the patients" concept, the spirit of unity and cooperation, and promote the "virtue and dedication, cooperation and enterprise" of the spirit of the hospital, the work has made greater achievements. The hospital has made great achievements in all aspects of its work. In June 2018, a pediatric intensive care unit was established.
Fourth, business and scientific research ability
Has a solid theoretical foundation and professional knowledge, to better integrate theory with practice. Learning diligently, good at thinking and exploring, do things seriously and pragmatic, stable and trustworthy, good at teamwork, in the scientific research work, there are more outstanding academic ability and academic quality
Hospital Director Summary 3Finance in the past year to conscientiously fulfill the supervision and management functions, actively participate in the management of the hospital, the entire staff of the Office of the concerted efforts, in accordance with the overall deployment of the hospital and the Finance Department at the beginning of the year established Work plan, through intense and meticulous work, successfully completed the 20xx annual work plan, in the financial accounting, economic management and price management, as well as to meet the "three A" review of the preparatory work and other aspects of the expected results. Regularly reported to the hospital leadership of the hospital income and expenditure and financial analysis report, so that the hospital leadership can accurately grasp the hospital operating conditions, in adjusting the direction of work and work strategy on a reliable data base.
First, grasp the business situation, accurately reflecting the results of hospital operations
20xx year hospitals to achieve a total income of xxx million yuan, of which the realization of the business income of xxx million yuan, an increase of xxx million yuan, an increase of xx%, to complete the budget of xx%. Among them: medical income of xx million yuan, drug income of xx million yuan, other income of xx million yuan. The proportion of drugs was xx%, down xx% year-on-year. In addition, financial subsidy income of xx million yuan. Operating expenditures of xx million yuan, an increase of xx million yuan or xx% year-on-year. Realized operating income and expenditure balance of xx million yuan, an increase or decrease of xx million yuan.
20xx, the hospital outpatient volume reached xxxx, an increase of xxx times, an increase of xx%, the same period admitted patients xx times, an increase of xx%. The substantial increase in outpatient volume has led to a concomitant increase in the number of hospitalized patients, and the hospital's sources of income have been safeguarded and expanded. Realized outpatient revenue increased by xx million yuan year-on-year, an increase of xx%, and inpatient revenue increased by xxx million yuan year-on-year, an increase of xx%. Among them, the inpatient medical income increased by xx million yuan, an increase of xx%, and the inpatient drug income was xx million yuan, an increase or decrease of xx%. The drug ratio of xx% decreased by xx% year-on-year. Revenue structure has been adjusted, the proportion of service revenue with higher profit margins has increased, and the actual level of return on hospital revenue has been improved.
Second, strict economic accounting, accurate analysis of business results
Do a good job of economic accounting, correctly evaluating the results of the operation is the basic responsibility of the financial work is to participate in the management of an important function of the hospital. Finance through detailed, detailed economic data, carefully analyze the hospital in the monthly, quarterly, annual economic operations, in the financial analysis to make an objective, clear summary and analysis of the changes in revenue and expenditure caused by changes in the efficiency of the factors to be analyzed in-depth, for the adjustment of the hospital business policy strategy to provide a strong reference basis. To influence the hospital income and expenditure structure changes in large items, such as treatment fees, bed fees, inspection fees, laboratory fees, drugs, etc., changes in the proportion of income; personnel expenses, health materials, drugs and other expendable expenditures and other expenditures, such as increases and decreases lead to changes in the structure of expenditures; the volume of outpatient services, the volume of admitted and discharged patients, the utilization rate of the beds, beds, beds turnover number of times, the level of charges per outpatient clinic, the level of charges per bed day, etc., are all changes in the operating indicators. Changes in various business indicators should be analyzed in detail, and the various factors that can affect the hospital's operating conditions are included in the scope of financial analysis. Financial analysis objectively reflects the state of the hospital in the accounting period and business results, for the hospital to avoid harm, to play advantage, adjust the business strategy and work direction to provide important reference information.
Three , the fulfillment of the supervision and control functions, strict control of cost expenditure
The financial office around the hospital saving efficiency, the creation of saving hospitals, the long-term goal of strict control of operating costs, and always control the cost of expenditure as an important work to grasp. Hospitals to implement bidding procurement, reduce the cost of health materials and logistics supplies procurement, supervision and management of health materials and supplies, as well as the number of inventory, the amount, to minimize the cost of inventory materials. Under the situation of increasing personnel expenses, it is of great significance to control variable cost expenses, reduce the proportion of consumptive expenses, and maintain and enhance profitability to improve the economic efficiency of the hospital. Therefore, the hospital has strengthened its management in all aspects of purchasing, requisitioning, and stockpiling, to ensure the stability of the hospital's total cost of expenses in the course of operation, and has made great efforts to reduce the level of expenditures on this basis. Due to the hospital to encourage clinical active business, as well as patients on the medical technology and medical level of requirements continue to improve, the use of high-value sanitary materials increased year after year, resulting in the increase in the cost of sanitary material expenditures, the impact on the hospital revenue and expenditure structure is greater, the revenue and expenditure structure is not sufficiently coordinated, the hospital failed to maximize the benefits of the level of profitability by a certain degree of inhibition.
Fourth, strengthen asset management, approved hospital assets
Finance Department in the last year on the basis of asset inventory, according to the requirements of the new accounting system to adjust the accounts, the strict division of fixed assets and low-value consumables boundaries, the approval of the total assets of the hospital, and according to the beginning of the year began to implement the new accounting system for the fixed assets within the life of the depreciation, a true reflection of the actual assets of the hospital, the hospital's assets, the hospital's assets, the hospital's assets, the hospital's assets and the hospital's assets. In accordance with the new accounting system implemented at the beginning of the year, depreciation is provided for fixed assets within their useful life, which truly reflects the actual asset situation of the hospital, and at the same time, the assets that are not accounted for, damaged and unusable, outdated and obsolete are applied for scrapping by relevant departments. At present, the scrapping process has been completed for x cars and scrapped assets of less than 10,000 yuan, ****counting the value of xxx million yuan. (Hospital staff canteen and patient canteen before outsourcing, the Finance Department of its fixed assets carried out a thorough inventory, to ensure that no loss of hospital assets, taking into account the interests of hospitals and contractors, so that the outsourcing behavior in the conditions of equality and mutual benefit to complete.
Fifth, the strict implementation of pricing policy, standardize the charges
The Finance Department has always insisted on good price management, seriously implement the price and the higher management of the management department of the provisions of the medical service price standards, taking into account the interests of hospitals and patients, to achieve reasonable charges, legal charges, transparent charges. In the implementation of the standards, the documents issued by the provincial and municipal price departments and the relevant departments of the Municipal Health Bureau prevail strictly, so as to put an end to the phenomenon of illegal charging. Strictly fulfill the new project, the new health material price declaration and approval procedures, against the charge standard to determine whether it is in line with the provisions of the price management department and the higher authorities do not approve the charges are not permitted. Ensure the transparency of hospital charges, adhere to the implementation of the price announcement system, through the installation of touch screens, public boards, public books, public boards, printing and distribution of one-day lists of hospitalization charges, printing of discharge settlement details and other means and measures to provide patients with fee items and standards and consumption query services, so that patients consume in a clear and transparent manner. Re-declare and file the expired charges for price adjustment of surgery, test and imaging items and the standard of bed charges for special wards in accordance with the stipulated time. Timely approval of new clinical charges and the use of new types of sanitary materials charges, and in the charging system to prepare the charge code, to the Medical Insurance Office against the immediate notification of the relevant charging department to use. Prices adhere to the work of clinical services, services to patients as the first, timely for clinical and patients to answer the charges of the consultation and questions, especially to do a good job of explaining the work of the patients to lift the patients of the hospital charges there are doubts, to eliminate the price of disputes caused by the problem.
Sixth, pay attention to knowledge update, improve the level of business
20xx years, our hospital began to implement the new hospital financial system and accounting system. Through last year's study, has a deeper understanding of the new system, therefore, in the process of implementing the new system, we successfully completed the implementation of the system and accounts convergence work. In the work, good at finding problems, and timely find financial software suppliers to solve them, to ensure the smooth completion of the financial accounting work, so that the hospital accounting system scientific, standardized, rationalized a big step forward.
In order to better financial cost accounting, the Finance Department together with the Performance Office *** with the Shenyang Shengjing Hospital for learning, understanding, exchange of full-cost accounting methods and bonus distribution, hospital departments, internal accounting methods between departments, expanding the idea of further scientific financial management for our hospital, rationalization, rigor has a reference role.
At the beginning of August, the hospital's case management system was fully upgraded, involving the charging system was also upgraded at the same time. All the staff of the Finance Department attaches great importance to this upgrade, full mobilization, *** with the action to ensure that the system upgrade can be successfully completed. From the upgrade before the mobilization of ideas and operational learning, put forward the software application requirements, to charge data proofreading, sorting, and even upgrade the process of personnel arrangements have made a detailed deployment and serious implementation. After the new system went on line, we re-checked the charging data carefully, constantly found problems during the system operation, solved them in time, and continuously improved the software functions through the actual operation of the system. At present, the new system runs more smoothly, accounting and statistical functions are also increasingly perfect.
Seventh, pay attention to the "three A" review, and actively do a good job in welcoming the work
20xx year our hospital will accept the "three A" review, the hospital will review the work as an extremely important task to grasp, and set up the review work as an extremely important task to grasp, and set up the review work as an extremely important task to grasp, and set up the review work as a very important task to grasp. The hospital will make the review work as an extremely important task to grasp, and set up a "three A" review office, comprehensive leadership and layout "three A" to meet the inspection work. The Finance Department closely follows the work plan laid out by the Office of the Three A's, and strives to complete the planned objectives in the three phases before the inspection, organizes and perfects all kinds of materials, and practically achieves continuous improvement according to the actual work situation. According to the requirements of the Office of the three A's, the Finance Department will incorporate all kinds of materials into a unified file box and send it to the Office of the three A's for inspection, and add the contents at any time according to the needs of the work. The financial department's preparation for the inspection is sufficient, in the process of accepting the hospital simulation inspection, the financial department's preparation for the inspection by the hospital leadership and the Office of the three A's affirmation.
Eight, the hospital in order to enhance the medical treatment capacity, improve the technical level
To meet the needs of the general public, decided to borrow from the bank subsidized loans XXXX million yuan for the construction of a new ward building, the use of foreign government loans of XXX million U.S. dollars to purchase equipment. The Finance Department actively communicate with the bank and the Finance Bureau to provide loan repayment program, hospital financial status report, hospital income, expected to increase income measurement and feasibility reports and other various information, in order to successfully obtain the loan, support the development and construction of hospitals, bigger and stronger and work hard.
Nine, strengthen education and training, serious rewards and punishment system, standardize service behavior
As a service department, the Finance Department has always been to the clinical services, services to patients as the focus of the work to grasp. Financial services in the basic work on the basis of a number of times to carry out the entire staff to learn, strengthen the service ideology and service concept education. Combined with the "three A" review requirements, the Finance Department in addition to learning the rules and regulations, but also targeted to learn the etiquette of service, service language, dress, instrumentation and other aspects of knowledge. Not only pay attention to training and learning, but also in the actual work of the Finance Department in strict accordance with the formulation of. Reward and punishment system for the assessment of the violation of the provisions of the class and individual penalties according to the chapter. In the hospital to carry out a comprehensive "create quality service show style, set up a new image of the hospital" activities at the beginning of the Finance Department at the first time to convene a general meeting of the whole office to convey the spirit of the speech of President Chen and Secretary Li at the meeting of branch secretaries to lay out the Financial Services Department in the activities of the work plan, determined to take this activity as an opportunity to strive for the whole office of the positions, especially the window positions to fully enhance the sense of service, especially the window positions to enhance service consciousness, the work of the Financial Services Department. Window positions to fully enhance service awareness, improve service quality, and establish a new image of the service window.
X. Strengthen the invoice management, invoice certification, to avoid the hospital economic loss
Finance Division to strengthen the procurement of goods obtained invoice standardized management, the development of "machine-printed invoices online certification of the Interim Provisions", requiring the acquisition of machine-printed invoices of the department or the person in charge of the invoice to audit the certification. At the same time, it assigns special persons to review the machine-printed invoices obtained in the past two years, and avoids receiving false invoices through the authentication of the network, which may cause economic losses to the hospital. The Inspection Sub-bureau of the Municipal State Taxation Bureau carried out a major inspection of the invoices for drugs, sanitary materials and construction and installation obtained by the hospital in the two years of xxxx and xxxx. The financial office in collaboration with the pharmacy department, the equipment department of the accounting staff and temporary borrowing staff of more than 10,000 invoices obtained during the two years of registration, according to the prescribed format to fill in the contents of the item by item, and according to the requirements of the tax authorities to submit information on CD-ROM.
XI, safeguard the interests of employees, to ensure that wages, benefits on time
Finance Division monthly wages, bonuses, timely payment of various types of insurance premiums, housing provident fund and other social security, as well as meet the standards of the employees reimbursement of heating costs, so that the interests of employees to be safeguarded. All kinds of benefits are paid in time according to the hospital regulations, so that all the hospital staff feel the care of the hospital leadership and the warmth of the hospital. Mid-Autumn Festival, "11" eve, the Finance Department in accordance with the instructions of the President of the staff issued shopping vouchers, as well as the distribution of moon cakes, fruits and other objects. Although the financial office of the Office of the less staff heavy task, but in the case of adequate preparation, the successful completion of the welfare distribution tasks, with hard work to ensure that the hospital staff to have a pleasant double holiday.
XII, other work completed during the year
1, actively cooperate with the work of the Medical Examination Section, arranging for personnel to collect outpatient chronic disease medical examination fees.
2, actively do a good job in the hospital defects management, to find the existence of defects and deficiencies, and timely rectification advice to the relevant departments.
3, according to the contract to do a good job of foreign government loans.
4, after the completion of the system upgrade, according to the work required to adjust the collection office, the settlement room staffing, filling the outpatient window positions.
5, the 20xx accounting files sent to the archives archive management.
6, according to the "three A" requirements, accept the accounting firm to audit our financial statements.
In the past year, the Finance Department of all staff sincere solidarity, concerted efforts, under the correct leadership of the leadership team in the hospital, successfully completed the work plan and work objectives established at the beginning of the year, to achieve due results. Finance Division to carry forward the rigorous and pragmatic style of work, and conscientiously fulfill their duties, so that the overall strength of the work can be enhanced. We are determined in the new year, with a fuller enthusiasm for work to create a better performance for the development of the hospital to make its due contribution.
Summary of the work of the director of the hospital section 4The first half of my hospital began to prepare for the promotion of the second level B hospitals, cardiovascular internal medicine clinical hospital as the center, increase the cardiovascular clinical health care management system, strengthen the management of medical quality and safety, and strive to improve the quality of health care personnel, safe and fast, high quality, efficient all-level services to improve the health care water, and flat to create a first-class brand of humane hospital efforts. *** plan is as follows:
First, on the basis of the present, continue to improve the cardiovascular internal medicine later personnel new concepts, and medical technology and peace of mind, to do the whole quality of service, to promote the whole medical quality and safety services, to achieve institutionalization, humanization, quality standardization.
Second, continue to strengthen the medical quality and safety management of this section, and constantly improve the quality of the medical team.
Third, to strengthen the cycle, "people-oriented", patient-centered service concept, so that the entire medical staff to do doctors and patients to become a family close to the patient, to patients, to meet the needs of patients, to create a full range of high-quality services, to do a good job of the three basic business training techniques, training and assessment system, the main content into the following.
1, the basic skills of general practice.
2, the practice of cardiopulmonary resuscitation.
Fourth, do a good job of writing medical documents, to eliminate medical errors.
V. Business study once a week, make study notes.
Six, do a good job of the three-stage checkup system.
1, the director of the weekly checkup 2 times, the whole patient system checkup, mainly on the diagnosis of newly admitted patients and the treatment plan for critical patients, sampling cases and medical documents written quality inspection.
2, the responsibility of the attending physician daily checkup 1, the whole patient system checkup, mainly on the diagnosis of patients admitted to the hospital and the treatment plan to check the implementation of medical advice, to correct the wrong course of the record, modify the lower level of physician medical documents.
3, the resident 2 times a day room visits, rounds of critical, newly admitted patients, take the initiative to report to the superior physician diagnosis, treatment, a variety of checklists, analysis of the results of the proposed further examination and treatment plan for critically ill patients at any time to check the treatment of changes in the condition. If necessary, please consult with a superior physician to determine the treatment plan.
Seven, general practitioners must write two provincial papers each year, two national papers, and published in journals.
VIII. Every year, 1-2 physicians are regularly sent out for further training to learn new technologies, new therapies, and constantly improve the level of general medical care.
The hospital director's work summary 5
In the xx year will be the end of both, we have a serious summary of this year's work. Summarize the experience from the failure. Check the gaps, and strive in the hospital leadership support and our efforts, so that our work will be in the new year to a higher level.
First: this year in the implementation of the previous work system at the same time, and added bacteria, immunization and other biological laboratory safety system. And actively carry out the work of hospital monitoring, monthly monitoring of the hospital departments for air, physical table, medical staff hand, disinfectant and sterile goods and other specimens, strict implementation of aseptic operation, to ensure that each monitoring specimen culture results are true and effective.
Second: in terms of quality management, in the daily indoor quality control seriously, and actively participate in the provincial inter-room quality control. This ensures the accuracy of the daily test work.
Third: in the second half of this year, we will be the layout of the room was adjusted. Make the work layout is basically reasonable. Increased eyewash, foot-operated trash cans, built-in autoclave, running signs and so on. Reach the standard of biosafety laboratory.
Fourth: this year, no medical errors caused by test results.
Fifth: the strict implementation of the critical value reporting system, to provide timely clinical reference.
Sixth: In the details of departmental management, especially in the second half of the year, with the help of the hospital to create a second-class B hospital, supplemented and improved a lot of management system and registration.
Seventh: in the standardization of medical ethics this year, the overall quality of the department has improved greatly, did not occur delayed patients, slow treatment of patients and patient quarrels.
Eighth: In terms of labor discipline, the department is relatively loose. Department of business learning atmosphere is not strong, insufficient training, business development limitations, and insufficient communication with the clinical, these are great problems in our department, but also the direction of our future improvement.
Through the above summary, we feel that this year's work than in previous years have made progress and improvement, all the work is more perfect, but also found that there are shortcomings in management, we will continue to maintain the achievements and improve the shortcomings in 20xx, so that we can make our work to a higher level.