Can I return the Siemens refrigerator I bought in Jingdong that has a lot of pitting on the side door when it gets hot?

Can. Jingdong is the software that realizes Jingdong shopping, the Siemens refrigerator that you bought on the software, when you use it, the side door is hot with a lot of pitting stuff, you can contact the merchant who sells it for a refund or exchange. The refrigerator is a freezer for food or medicine, and ice is put inside to keep the temperature low.