Self-inspection and self-correction, to find out the problems and put forward measures to solve them. The following is a "hospital self-correction rectification report sample", which is only for your reference, and I hope it will be helpful to you. For more related articles, please continue to focus on the model column
Hospital self-correction report
To consolidate the results of our hospital level assessment, further strengthen the connotation construction, highlighting the characteristics of our hospital Chinese medicine, give full play to the advantages of traditional Chinese medicine, improve the effectiveness of traditional Chinese medicine clinical efficacy, and improve the overall level of service and management, "patient-centered, give full play to the characteristics of traditional Chinese medicine to improve clinical efficacy". Advantages of Chinese medicine to improve the clinical efficacy of Chinese medicine" as the theme, according to the "Hebei Provincial Administration of Traditional Chinese Medicine on doing a good job in the inspection and evaluation of secondary Chinese medicine hospitals to continue to improve the work of the notice" (Ji Zhongguo letter {20xx｝13) requirements to do a good job of inspection and evaluation of the stage of the work of the inspection and evaluation of the second level of Chinese medicine hospitals, Chinese medicine hospitals, hospitals specializing in the implementation of continuous improvement of inspection and evaluation of the rules, combined with our hospitals Second-class hospital assessment of the problems, the development of the implementation of the program, set up by the leadership of our hospital continuous improvement inspection and assessment work leading group, a comprehensive and detailed self-check, now the fourth part of the Chinese medicine clinical path and Chinese medicine diagnosis and treatment program to promote the implementation of the 33 points need to be deducted, scored 507 points, the self-check and self-correction report is reported as follows:
a. Implementation of the National Administration of Traditional Chinese Medicine developed by the Chinese medicine clinic. Regular statistical analysis, continuous refinement and improvement of the implementation of the clinical path.
1, through self-examination, the annual statistical analysis of the implementation of Chinese medicine clinical path (such as enrollment rate, completion rate, level of efficacy, etc.) in the problem is the cerebral disease section of the single-disease vertigo, headache regular inspection and analysis of the unspecific.
2, according to the self-examination of the existence of the problem of giving the development of corresponding corrective measures, the existence of the problem after the leadership group to summarize the research and discussion, the brain disease department according to the implementation of clinical pathway statistics, to improve the analysis of the periodic examination of each type of disease.
3, after the self-examination, found that there are problems, cerebral disease actively cooperate with the response to the leadership group, according to the "second-level Chinese medicine hospitals, Chinese medicine hospitals continue to improve inspection and evaluation of the implementation of the rules" guide
Requirements, has been vertigo, headache, Chinese medicine clinical pathway implementation of the statistical analysis of the perfect.
Second, on the basis of the Chinese medicine diagnosis and treatment program issued by the State Administration of Traditional Chinese Medicine, combined with the actual implementation of Chinese medicine diagnosis and treatment program in this hospital, summarize and evaluate the Chinese medicine clinical diagnosis and treatment.
(a)
1, through self-examination, in accordance with the relevant requirements of the State Administration of Traditional Chinese Medicine, the implementation of diagnosis and treatment programs and Chinese medicine diagnosis and treatment of Chinese medicine advantageous types of diseases in the analysis, summary and evaluation. The analysis and assessment of palpitations (premature ventricular contractions) is not in place and has not been implemented according to the requirements.
2, according to the self-examination of the existence of the problem situation, the hospital leadership team to give the development of appropriate corrective measures, the existence of the problem of feedback to the corresponding departments, led by the director of supervision to improve.
3, after the self-examination, the director and members of the section according to the leadership group feedback, according to the advantage of the disease diagnosis and treatment program of the State Administration of Traditional Chinese Medicine to be required to improve the analysis and evaluation of palpitations (premature ventricular contractions).
(2)
1, through self-examination, Chinese medicine category of licensed physicians proficient in the undergraduate Chinese medicine diagnosis and treatment program and clinical path, the correct application and constantly improve the clinical efficacy in. Clinicians do not have a comprehensive grasp of diagnostic and treatment programs and clinical paths, senior physicians can not correctly guide the use of Chinese medicine theory, thinking, methods of diagnosis and treatment programs and implementation of clinical paths.
2, according to the self-examination of the existence of the problem, the hospital leadership group on the emergence of this problem is quite important, in order to improve the standard of business, for the diagnosis and treatment programs and clinical path for physicians who do not have mastery of the program and clinical path, according to the requirements of the program of Chinese medicine diagnosis and treatment programs, implementation of the clinical path of training and go to the higher level hospitals to further training and learning, on the senior title of the physician failed to carry out the diagnosis and treatment programs of Chinese medicine for the subordinate physicians, implementation of the clinical path, put forward corrective action. Requirements for senior physicians to develop a professional training program, Chinese medicine diagnosis and treatment
program, the implementation of clinical path training and learning, must be proficient and use, and can guide the lower level of physicians to use the diagnosis and treatment program, the implementation of the clinical path to improve the clinical efficacy of the application. Regularly by the leadership team spot check assessment.
3, after self-check, each physician in accordance with the hospital leadership group arrangements, actively participate in learning and training and go to higher hospitals to learn, master the diagnosis and treatment program and clinical path. Senior physicians responded to the hospital leadership arrangements in accordance with the Chinese medicine diagnosis and treatment program, the implementation of clinical path study, through training on clinical efficacy has been greatly improved.
The self-examination, our hospital in strict accordance with the Chinese medicine hospital "patient-centered, give full play to the advantages of the characteristics of traditional Chinese medicine to improve the clinical efficacy of Chinese medicine" in the continuous rectification and inspection and evaluation, the fourth part of the Chinese medicine clinical pathway and Chinese medicine diagnosis and treatment program to promote the implementation of the existence of some problems due to subjective and objective reasons and the discovery of the development of the corresponding rectification measures, in accordance with the norms and requirements of the rectification has been put in place, and the clinical Application, improve clinical efficacy, protect people's health.
Hospital self-correction rectification report twoExcellent physician not only to comply with the medical technology norms, but also to comply with laws and regulations. To form a correct worldview and value orientation, to stand at a higher height, with a long-term vision, the relationship between mankind and nature, deal with the relationship between people, at the same time to do a good job in the medical business and technical work, at the same time, to contribute to the people's prevention of disease and health care.
To be a good doctor, first of all, I have to y analyze themselves, find their own deficiencies. I engaged in stone disease doctor work for more than 10 years, although I have made certain achievements, successively read the medical secondary school, college, bachelor's degree, although later on through the efforts of the licensed medical practitioner qualification certificate, business skills have been greatly enhanced, but I believe that my learning is not systematic, comprehensive and in-depth; theoretical learning and specific practice can not be very well integrated; more patients when they sometimes seem impatient, fewer patients when the Appear to be impatient, when the patient is less than their own occasional impatience. For their own shortcomings, through repeated search for reasons, I want to rectify and improve the following aspects.
First, to have a noble medical ethics medical style
Virtue for the first group of education, is the basic character of people in the world, is to distinguish between right and wrong standards. Medical ethics should be used as the behavioral norms and self-discipline of clinicians. Medical ethics require doctors to have a benevolent heart. A benevolent person loves people, helping doctors must serve patients with a sincere and loving attitude. To be benevolent heart of benevolence, in order to get the patient's love and dependence, with the patient to establish a deep friendship, but also inevitably increase the therapeutic effect. In today's wave of commodity economy, a small number of physicians wrong money for everything, the noble medical career as a relationship between buying and selling, and the lack of emotional communication with the patient, once the treatment effect is not satisfactory or unexpected conditions, often due to misunderstanding and cause medical disputes. A doctor with good medical ethics can correctly handle the doctor-patient relationship, thus avoiding the occurrence of some things, greatly reducing the incidence of medical disputes.
The most important thing is that there should be a high degree of responsibility, a high degree of responsibility, patience and meticulous work attitude, is also very important. Modesty and prudence, not arrogant and not impatient work attitude is also a must have, respect for teachers is a virtue that we must have young physicians, I as a young physician, in business, teaching, research and other work to respect the senior physician to get their love and education, all relevant disciplines colleagues should be modest, to learn from them to carry out the business of useful things.
Second, to have a solid theory and superb technology
Medical skills is the ability to serve the patient, to be able to serve the patient well, the technology must be superb to be superb, rich clinical experience and training in the operation of the ability to obtain only through long-term clinical practice, the practice of true knowledge! Practice should start from the basic, the operation should be trained to master, the operation process is skillful and standardized, only after the training to master the basic skills, in the various operations can be comfortable. In the learning process should be a combination of theory and practice, favoring either side can not be improved, to master some of the basic methods of research, such as the format of the paper writing and data collection methods, etc., personally involved in scientific experimental research is also necessary, which can play a very good role in their own improvement and ultimately become a qualified doctor.
Third, to have a diligent thinking, good at summarizing and a variety of clinical activities in the unexpected sharp reaction ability
In the clinical medical activities, there should be a calm mind and psychological preparation, but also material preparation, accurate judgment and appropriate treatment, not to delay the valuable treatment time. And for the aftermath of the analysis and experience should be given enough attention, these are rare wealth to guide the clinical work, and even difficult to see in the books of the disease material. For each case of emergencies, should be repeatedly combined with the theory of careful exploration,......
Fourth, there should be love and dedication and good interpersonal relations
Want to be a competent doctor, you must recognize the importance of their own positions. But the premise of all this is first of all love and dedication, good interpersonal relations, but also the treatment of disease can not be ignored component.
Fifth, to have to establish the correct learning style and medical style to establish a culture of lifelong learning
Regular reading of journals, must be consistent, good use of modern science and technology, such as the Internet has a large number of medical resources, can flexibly use computers, it can be a shorter time to find out what they need information and can enhance the relevance of the study to improve the efficiency of the study.
Medical ethics for the patient refused to accept the red envelope warm heart. As a medical worker, only to strengthen medical ethics, promote noble medical ethics, inheritance and carry forward the "doctor" professional ethics, in order to change the patient to the hospital to accept the red packet "unspoken rules" of the misperception, to guide the doctor-patient relationship to the direction of health and harmony! Development. Here, we all need to have repeatedly refused to accept red packets from patients Jiang Li, director of Zhao Chuan, Cai Pu, Wu Dingzhi and many other doctors to learn. The hospital has become so harmonious with the good morals brought by a group of doctors with high medical ethics like them. They are all my reference for learning.
Six, to further improve the level of clinical care
Should be technically excellent. Medical knowledge is constantly updating and developing, human diseases are also constantly changing, there are always unknown areas of medicine, we should use an open brain, the spirit of positive and progressive research in medicine, in the treatment of diseases, to the patient as the center, rather than personal preferences and habits, advocating the "evidence-based medicine". "Evidence-based medicine, also known as empirical medicine, is a course that I am currently studying in my undergraduate class at Chongqing Medical University. It means the purposeful and correct application of the best available scientific evidence to guide the treatment of each patient. This requires that we must be willing to read and be good at reading while practicing a lot of solid clinical and scientific research, so that we can become qualified clinicians in the new century.
At the same time, as a member of the XX Hospital, I love the XX Hospital very much, and I sincerely hope that the XX Hospital can develop rapidly and steadily to become the ace hospital of XX City.
Hospital self-correction and rectification report threeI hospital since 2011 in the whole hospital to carry out good service, good quality, good medical ethics, the masses are satisfied with the "three good and one satisfied" activities, seriously implement the Ministry of Health issued the "national medical and health care system" three good and one satisfied The hospital actively and seriously carried out the "Three Good and One Satisfactory" activities in accordance with the "Notice on the in-depth implementation of the health care system "Three Good and One Satisfactory" activities in 2013" issued by the higher authorities.
1, set up an organizational structure. The hospital was established on April 21, 2013 to Li Huilin, president of the group, the vice president of the vice president of the "three good and one satisfaction" activities leading group, leading the hospital to carry out this activity; at the same time set up to Ma Jianguo, vice president of the director of medical education, director of Hu Daoxu, deputy director of the hospital "three good and one satisfaction" activities office, and the hospital to carry out the activities of the "three good and one satisfaction" activities office. A satisfactory" activities office, responsible for the hospital "three good and one satisfaction" activities of the specific work, in addition to the establishment of the head of each department as a member of the "three good and one satisfaction" activities of the working group.
2, the development of the implementation of the program. The hospital "three good and one satisfaction" activities office developed the "Central Hospital 2013" three good and one satisfaction "activities implementation program. According to the activity program, our hospital in 2013 "three good and one satisfaction" activities will be carried out in four stages: the first stage for the publicity and mobilization stage (January to May 2013); the second stage for the search for problems stage (June to July 2013); the third stage for the rectification and improvement of the stage (August to September 2013); the fourth stage for the summary of the promotion stage (August to September 2013); the third stage for the rectification and improvement of the stage. The fourth stage is to summarize the promotion stage (October 2013 to December).
3, carried out a wide range of publicity and mobilization work. From the beginning of the activity, the hospital carried out a variety of forms of extensive publicity and mobilization work, the hospital held a mobilization meeting of middle-level cadres, mobilization meeting of doctors, nurses mobilization meeting; each department also held a meeting of the department to study the "national health care system to carry out the" three good and one satisfaction "activities work program" and "central hospital". 2013 "three good and one satisfaction" activities work program "is all staff in-depth understanding of the" three good and one satisfaction "activities spirit, to carry out this work to lay a good foundation.
The hospital also produced banners, publicity slogans posted in the clinic lobby and other conspicuous locations; in the hospital affairs open bar timely report on the "three good and one satisfaction" activities to carry out the progress; in the outpatient hall of the electronic screen in a variety of forms of publicity and mobilization work.
4, to carry out various forms of self-correction work. In order to carry out this work, the hospital "three good and one satisfied" activities office carried out a variety of forms of self-correction work.
1) In order to understand the people's satisfaction with the hospital's medical work, the hospital according to the "Three Good and One Satisfactory" activity program, the production of a satisfaction questionnaire, for the service, quality of care, medical ethics and other content of the satisfaction survey. According to the results of the satisfaction survey, targeted to carry out rectification work.
2) to carry out standardized medical behavior, reasonable inspection and reasonable treatment of the special action to improve the quality of care. Our hospital as early as May this year in the hospital-wide wide range of standardized medical behavior, reasonable inspection, reasonable treatment of special activities, in the development of "three good and one satisfied" activities, our hospital will be this activity as "three good and one satisfied" activities, one of the contents of the activities
3) held a forum for patients and outside the hospital supervisors to evaluate the forum, listening to patients and the community's suggestions and comments on the work of the hospital.
4) Widely set up a suggestion box, the opening of the complaint phone, widely solicited the voices of patients and their families.
5, timely reporting of activities. Each department reported the "three good and one satisfied" activities carried out.
6, carried out quality nursing services, to provide quality medical services to the satisfaction of the masses.
7, vigorously carry out medical ethics education, study the health system advanced typical deeds and carry out legal education, improve the medical ethics of medical staff and awareness of legal practice.
8, and actively carry out reviews of the work of the wind to improve public satisfaction.
The above is our hospital in the process of carrying out the "three good and one satisfaction" activities achieved, but we also found in the inspection process there are still some problems need to be rectified.
Second, there are problems and corrective measures
1, the form of publicity is not diverse enough, the network information did not keep up.
Rectification measures: the information section is required to update the network information in a timely manner, dynamic publicity of the hospital to carry out "three good and one satisfied" activities.
2, the convening of the patient forum to the department as a unit once a month, there is no hospital-wide.
Rectification measures: appropriate increase in the number of patient forums, and later in the convening of patient forums to properly absorb some of the family members to participate in the appropriate time to convene a hospital-wide.
3, although the opening of the telephone reservation, but the real reservation of the patient is very little.
Rectification measures: increase the outpatient appointment booking publicity efforts to improve the public's knowledge and acceptance of appointment booking.
4, part of the outpatient waiting time is too long.
Rectification measures: At present, mainly Monday's outpatient clinic patients, queuing time is longer, to increase the reasonable diversion of consultation time, to avoid too busy busy, idle time is too idle.
5, our hospital has not introduced social volunteer services into the hospital.
Rectification measures: have the hospital office as soon as possible to develop appropriate management rules, the timely introduction of social volunteer groups to our hospital to provide voluntary services.
8, part of the department of medical core system implementation should be strengthened.
Rectification measures: At present, some departments of the hospital consultation system, difficult cases discussion system implementation is still to be strengthened, some departments of the three-stage checkup is not fully implemented. Therefore, the medical education department will increase the inspection efforts in this regard, and effectively implement a variety of medical core system.
9. The list of various management committees has not been updated in time.
Remedial measures: Please ask the office to change the composition of the corresponding personnel in a timely manner according to the hospital personnel adjustments.
10, the use of antimicrobial drugs need to be further standardized, some doctors over the authority to use antimicrobial drugs.
Rectification measures: Require the Pharmacy Section to re-revise the hospital according to the relevant provisions of the management of the graded use of antibacterial drugs, and organize all doctors to learn the rational use of antibacterial drugs.
11, the implementation of clinical pathway still need to be strengthened.
Rectification measures: continue to strengthen the implementation of the clinical path, the timely introduction of new types of clinical path.
12, the telephone follow-up rate of discharged patients has not reached 100%.
Corrective measures: require the relevant departments to strengthen the follow-up of discharged patients, at least once a month.
Hospital self-correction report four
In accordance with the requirements of the hospital self-correction activities, combined with the study and personal work in the usual situation, personal work, study, whether there is a series of problems in the work of an in-depth search, analysis of the root causes of the problem. I as a maternal and child health hospital of a middle-level cadres should seriously participate in the activities, comprehensive analysis of strengths and weaknesses, to find further improve the style of work, improve the effectiveness of the entry point of the service.
Finding personal shortcomings. Against the requirements of the leadership of the hospital, check and analyze their own work, learning and ideological situation, the main problems they have identified include the following aspects:
First, the daily learning is not enough to adhere to the regular theoretical, business knowledge, theoretical level, quality and ability can not adapt to the needs of the new situation of the development of water conservancy. First of all, the study of political theory is not enough, did not adhere to the strict requirements of their own to strengthen the study of political theory. Secondly, the business knowledge is not enough to learn, sometimes always with heavy tasks, busy work as a reason to relax the learning of business knowledge, sometimes learning to stay in the learning, have seen the level, can not be in-depth and thorough understanding.
Secondly, the daily work life, play the role of the middle leadership of the vanguard role is not enough to maintain the leadership of the advanced cadres at all times this "string" is not tight enough. Sometimes mix themselves with the general staff, lower their own requirements and standards, to meet the pass, almost.
Third, we must further improve the efficiency of work, improve the working methods, always fair and decent, and colleagues to mingle with the standard requirements, firmly establish a conscientious, down-to-earth work guidelines. Although I did not do in the working time has nothing to do with the work, such as chatting on the Internet, watching video screens, string of cases such as I do not, but still do not have a high standard of their own, such as sometimes the work stays at the level of completion of the task, did not adhere to high standards of strict requirements for their own, did not strive to be as good as they can be; although they are always in the completion of the task at hand this state of affairs, and even the work methods are relatively simple, but still did not open the mind, and did not have to work hard. But still no brainstorming, no innovative spirit; although always warn themselves to always keep conscientious, down-to-earth working condition, with full enthusiasm into the work, but sometimes still some slack.
The reasons for these problems and corrective measures
The main thing is that he gradually relaxed the high standards, high requirements, not always keep a middle cadres of the advanced nature. Through the self-corrective learning stage of the activities, analysis and search, so that they timely recognize their own problems, find the gaps and shortcomings, through the factual investigation of the problem, serious rectification, criticism and self-criticism, will further improve their own thinking, style of work, and clear the direction of efforts.
Further strengthen the political ideology, enhance the sense of leadership. Strengthen the study of political theory, transformation of their worldview, outlook on life; correctly treat the leadership and colleagues to put forward a variety of views, from the views of their colleagues to see their usual not perceived or did not pay attention to the shortcomings and shortcomings, humbly accept the views of the leadership and colleagues and suggestions, and effectively solve the problem.
Based on their own duties, always maintain good work enthusiasm, play the role of the center and leader of the department, comply with the rules and regulations, and do a good job of attendance and other daily management; at the same time, strict discipline at work, the requirements of everyone to do, they are the first to do, and the requirements of everyone to complete the work task, they have to take the lead in completing. Listen carefully to the opinions and suggestions of colleagues in the section, take the initiative to care for, help in working life, play the strengths of each section comrades, inspire everyone's enthusiasm for work, unite and lead all the staff of the section, complete each charge work business, service hospital center work, in the charge of the work of the post of excellence, and strive to be the end of the year, the advanced section.
Strengthen the self-transformation, improve the overall quality, consciously and diligently study the business, solid foundation, flexible use of reasonable methods and measures, love of work, do a line of work, learning with an open mind, encounter problems more than see more than ask more than think more to the surrounding leadership and the same colleague to ask for advice. Always keep in mind the duties of a middle-level cadres, with higher standards of strict requirements for themselves, in the daily work and study life focus on playing a leading role.
Hospital self-correction rectification report fiveMedical safety hidden danger rectification self-check report I hospital according to the city health bureau issued on the 'medical safety hidden danger rectification' activity requirements, seriously organize the majority of workers to learn the spirit of the activity, according to the requirements of the hospital in all aspects of the work of the special rectification activities. Through the rectification activities carried out since, now the hospital rectification of the problems and rectification measures reported as follows:
1, the problems:
(a). Problems in medical quality
1. Problems in the outpatient department
According to the management requirements of the outpatient emergency and clinic departments, the outpatient and emergency department of our hospital has not been set up separately, and there is no fixed outpatient and emergency staff with strong business skills. Outpatient and emergency doctors are not highly licensed, and there are cases of unlicensed and illegal practice of medicine. Some of the medical staff do not have high business skills, are not able to skillfully master and apply some common first aid equipment, and are not skilled enough to master some basic first aid techniques. The cooperation between the various departments is not close enough, and there is not enough collaboration between the departmental staff.
Medical instruments are not standardized. Outpatient prescription writing is not standardized, the elements are incomplete, the dosage and usage are not detailed, the application of antibiotics is not standardized, there is irrational use of drugs. Outpatient hospitalization medical records are too simple, not able to strictly regulate the writing of hospitalization cases. The quality management of hospitalized cases is not in place, and some medical personnel do not write cases in a standardized and timely manner. All kinds of records are not standardized, and the writing of records of conversation with emergency and critical patients, rescue records, records of discussion of difficult cases, and records of discussion of dead patients are not standardized, and the writing requirements are far from meeting the requirements of standardization of the quality of writing of medical documents. The registration of various outpatient logs is incomplete, discontinuous and incomplete. Some of the medical systems and core systems are incomplete and imperfect. To be with the further establishment, sound, the implementation of the relevant system of each department, especially the township hospitals continue to improve the core system of the implementation of the system is not in place, part of the system is not in line with the needs of the current stage of hospital management.
Problems in the Department of Nursing the nursing system is incomplete and imperfect. The previous nursing system is based on outpatient system management as a starting point for the establishment of up, since the inpatient building put into use, the original system has not been enough to adapt to the requirements of the current management, now need to be combined with the management of the inpatient department of the actual situation of the establishment of the relevant standard system.
Nursing management organization system is not complete. Not in accordance with the provisions of the Nursing Regulations system, the implementation of relevant nursing management, not the implementation of the target management responsibility system. Since the hospital inpatient department put into use since the nursing management department is not in accordance with the function and task of the township health center to establish a perfect nursing management system, the duties of each position is not clear, there is a mutual shirking of responsibilities in the work. Nursing human resource management is not complete, not combined with the actual establishment of the unit's nurse management system. There are no clear requirements for the qualification, technical ability and technical standards of nurses at all levels and in all categories, and they have failed to establish a sound mechanism for nurses' level and performance appraisal. According to the hospital nursing staffing standards, ward nurses and beds do not meet the required standards.
Nursing work assessment standard establishment is incomplete and imperfect. Regular assessment of nursing work is not timely, and is a mere formality. Not strictly in accordance with the "basic norms for case writing" writing nursing instruments, nursing instruments are not standardized, writing quality is not high. All kinds of registration is incomplete, such as disinfection records, detention records, emergency and critical patient rescue records, shift handover records.
The concept of sterile technology is not strong, and the operation still needs to be further improved. Failure to effectively establish the nursing skills operation norms and standards, part of the nursing staff skills operation is not standardized, the destruction of disposable items is not thorough, not standardized. Outpatient clinics, inpatient departments and other departments of poor hygiene, there is a hidden danger of cross-infection, quilt covers, bed sheets are old, glass is not clean, cleaning is not timely.
3. Problems in the work of the pharmacy
Pharmacy drug management system is not complete. Poisonous, anesthetic, dramatic drug management system is not in place, the account records are not standardized, the management of hidden dangers. Drug management work is not in place, expired and invalid moth-eaten drugs still exist.
The hospital is actually engaged in the work of drug dispensing personnel are non-pharmacy professional and technical personnel, by other professional and technical personnel qualified by the Pharmacy and Inspection Bureau of the training to engage in the dispensing of pharmaceuticals. Knowledge of the relevant drug dispensing medicines is not enough, prescription dispensing is not strict, sometimes unqualified prescription dispensing occurs. Part of the dispenser is not strong sense of responsibility, sometimes there is a mixing of the wrong drugs occur
(ii). Problems in the service attitude
The outpatient staff service attitude is not good, patients sometimes react, service attitude, service consciousness, poor service quality, medical services, there are cold, touch, hard, top and other problems, service attitude to be further improved.
Nursing staff service quality is not high, and fails to reflect the humanized service. Provide basic care and level of care measures are not in place, the care of hospitalized patients to stay in the primitive stage. Part of the medical staff medical service quality is not high, poor service attitude, patients reflect strongly. Some nurses are not responsible enough for their duties and responsibilities, and the "three checks and seven checks" system is not in place, with hidden medical problems. Nursing error reporting and management system is not in place, the patient's observation is not in place, the nurse is not able to take the initiative to report some nursing adverse events.
3. Pharmacy staff
Service attitude needs further improvement. Staff service awareness is poor, bad attitude, failed to establish a "patient-centered" pharmacy management service model. To the patient service language cold, poor attitude, there is a quarrel with the patient, the patient reacted strongly. Service attitude needs to be further improved.
(c). Cadres and workers work style, mental outlook problems
Part of the medical workers to get by, enterprising, sense of responsibility, initiative is not strong, need to further enhance the sense of responsibility for the work, a sense of urgency, a sense of crisis, to enhance the sense of service, to improve the way of service, improve the relationship between doctors and patients, so that the masses of people on the style of the health care institutions to significantly improve satisfaction. Part of the medical staff poor mental outlook, not wearing work clothes during the work period, do not wear a work permit, off duty, chatting, mental depression can not be able to work in a vigorous state of mind into the medical work.
(D). Problems in environmental health
For a long time the health care system, there are health units unhygienic situation, through the hospital inspection of the ground, glass generally dirty, messy, poor situation, desktop items piled up, littered, affecting the image of health care units.
II. Rectification measures
1. In order to ensure the smooth progress of health rectification work to meet the requirements of the rectification program, the establishment of health work for the rectification of the leading group responsible for hospital rectification work, in order to provide a strong leadership guarantee mechanism.
Group leader Wang Gang is fully responsible for the health hospital and the village health center health rectification.
Members of the Li government is responsible for the rectification of health work in all relevant departments.
Wang Xiaoyi is responsible for the medical group and pharmacy to carry out strict rectification and report to the hospital office.
Zhang Lili is responsible for obstetrics and gynecology and maternal and child health care rectification
2. Strengthen the medical quality management, establish rules and regulations, pay close attention to the implementation, to eliminate medical accidents.
(1) the establishment of a long-term mechanism for the rectification of health care system. By the health care reform activities leading group responsible for medical quality and medical safety management, the establishment of a regular organization of personnel on the health care work management monitoring system, the hospital weekly organization of the relevant departments of the medical work of all departments of the personnel to carry out special inspections, the inspection of the existence of the problem registered in the health care inspector table, immediately put forward corrective measures, the responsibility of the person, the deadline for rectification and organization of the relevant personnel to carry out The situation of the rectification check.
(2) Establish and improve the relevant medical work management system. According to the requirements of the Health Bureau, the establishment of a sound system related to each department, especially the core system of continuous improvement of township hospitals, the establishment of a medical dispute prevention and disposal mechanism, timely and proper handling of medical disputes. The development of major medical safety events medical accident prevention plan and handling procedures, in accordance with the provisions of the report of major medical negligence and medical accidents, and effective prevention of accidental injuries caused by non-medical factors.