There are Beisen, Ruiyun Service Cloud.
Ruiyun Service Cloud is a SaaS application for after-sales service and on-site service management under Suzhou Ruiyun ZhiService Information Technology Co., Ltd. and its core modules include online customer service, on-site service, parts management, expense settlement, equipment lifecycle management, service marketing, etc. It has already entered into cooperation with FANAC and Yindu Catering and other enterprises.
Ruiyun Service Cloud is an enterprise-level after-sales service and on-site service management SaaS product dedicated to providing one-stop intelligent service management solutions for customers in the fields of construction machinery, household appliances and home appliances, medical equipment, intelligent manufacturing, and new energy, which helps improve the efficiency of the enterprise's services, win customer loyalty, promote business growth, and make services more valuable.
Intelligent Dispatch
Combined with the map, it dispatches workers in the vicinity based on the location of the customer and the location of the service personnel; the service dispatchers can use the map mode for dispatching, and the system recommends three fast dispatching modes: nearby, meritocracy, and history; the rules are set for automatic dispatching, and the system will take into account the location, skills, and loads of the service personnel for reasonable dispatching; the service station can dispatch workers in the mobile phone terminal after receiving an order, which is convenient and easy to use. The system will take into account the location of the service personnel, skills, load and other factors to carry out reasonable dispatching; after the service station receives the order, it can carry out dispatching on the cell phone terminal, which is convenient and quick.