Nursing Interview Tips
1, if you have a conflict with a patient in the hospital how should you solve it? (Note: you originally do things is right, but the patient does not understand that your is wrong to ask you to apologize)
First of all, we should be obedient to the patient's meaning of apology, this is not a show of patience, but our industry is the patient's safety and health in the first place, to hospitals is not to hold the heart of the attitude of pleasure to the hospital, they themselves have a sense of fear and depression we should understand because we should be able to take care of the patient's safety and security. They themselves have a sense of fear and depression we should understand, because our optimistic and positive attitude can also affect them! When they stabilize their emotions, we can talk to them, patiently give them answers to their questions, we have to use our professional opinion to solve the conflict between us, if it is not resolved, perhaps they still can not accept your explanation we can be to the nurse or the leadership of the response to the situation to seek help and solve the problem!
2. What are the professional qualities of a nurse?
a, psychological quality
Nurses are the main body of clinical nursing work, to provide the best nursing services, it is necessary to strengthen their own cultivation, have a good mental outlook and healthy mental quality. Positive, optimistic and confident attitude towards life; stable emotions, not discouraged by setbacks, not proud of achievements; can not be afraid of danger, in difficult and complex environments can calmly cope with; have a broad mind, in the work of colleagues can be modestly learn new methods and new technologies, can listen to different views, take the strengths of the crowd, make up for their shortcomings, work can be exchanged with each other's experience.
b, professional and technical qualities
(1) have a solid theoretical knowledge of the profession, mastering a variety of common diseases, symptoms, signs and points of care, and able to formulate timely and accurate care plans. Knowledge of nursing psychology and nursing ethics, understanding of the latest nursing theory and information, and actively develop and participate in nursing research.
(2) Have skillful nursing operation skills. Skilled nursing operation skills is a good nurse should have the basic conditions, in addition to common medical care technology, the current position of the specialty nursing technology should be proficient, can be stable, fast, accurate, and good to complete the nursing work, superb nursing skills can not only greatly reduce the patient's pain, but also enhance their self-confidence, give a kind of beauty to enjoy.
(3) master the use of first aid technology and equipment, familiar with the application of emergency drugs, can skillfully cooperate with the doctor to complete the emergency or critical patient resuscitation.
(4) A high degree of responsibility, strict adherence to the workplace, close observation of changes in the patient's condition, strict implementation of operating procedures, conscientiously do a good job of checking the system, and always keep in mind that medical safety is the first to prevent medical errors and accidents.
(5) has a keen sense of observation, good at capturing useful information; has a rich imagination, the courage to technical innovation. Have strong language expression, master the skills of communication with people, and be able to flexibly use language for psychological care according to the specific situation of the patient.
c, the quality of professional ethics
Nurses are angels in white, saving lives and helping people is their job responsibility, so they should have good professional ethics. Nurses and patients are two individuals of equal status, only the social division of labor, the patients should be treated like friends and relatives, to create a clean, comfortable, safe, orderly diagnostic and therapeutic environment, timely and enthusiastic reception of the patients, with sympathy and compassionate heart to listen to them, and try to meet the reasonable requirements of the administration of humane. The patient's health is also a matter of concern for the patient's health.
d, physical quality
Nursing is a special occupation, is a combination of physical and mental labor, and the object of service is people, the relationship between human life, the work of the slightest carelessness will cut off a life, and thus the work of a high degree of mental concentration, so the nurse is required to have a healthy body, the energy of the nurse to ensure smooth work. The first thing you need to do is to get your hands on a new pair of shoes or boots.
e, cultural instrumentation quality
Nurses in addition to a wealth of medical knowledge and proficiency in nursing professional knowledge, but also to strengthen their own cultural cultivation, there is a desire to continue to forge ahead in the pursuit of knowledge, and actively participate in continuing education, expanding the knowledge base, to keep pace with the development of medicine; learn more about some of the linguistic, philosophical, social and public relations, humanities and medicine. ****Relationships, humanistic medicine and other knowledge, enrich their knowledge; learning etiquette knowledge, make their speech and behavior, dress more decent temperament, enhance their own image, enhance self-confidence and public confidence, to cope with a variety of challenges.
f, health education volunteer propagandist
The special nature of nursing, both medical knowledge and close contact with patients, nurses should take advantage of this favorable condition, to patients and their families for health and hygiene knowledge propaganda and education, some common chronic diseases, such as: diabetes, hypertension, cardio-cerebral vascular disease, etc., diet, daily life and medication. , daily life and medication and other aspects of the guidance. The publicity work of preventing and controlling infectious diseases is done according to the actual situation of the locality.
With the rapid development of medicine, the theory and technology of nursing work is also constantly putting forward new requirements, the main implementer of nursing work? The requirements of nurses also continue to improve, in order to adapt to the new medical model of nursing requirements, contemporary nurses should continue to forge ahead and improve their own cultivation, in order to be invincible in the competition.
3, after the operation, the nurse found that there are only six pieces of gauze left, and she remembers that it is clearly seven, but the doctor said I am the director or you are the director, talk about your opinion?
First of all, the nurse should be sure that this serious and responsible attitude is correct, if a piece of gauze is really forgotten in the patient's body, the consequences will be unimaginable. And the attitude of responsibility for the patient is the doctor should have the basic medical ethics. For doctors to verify the correctness of the nurse's words when they are not very sure, in the attitude of thinking for the patient. The relationship between the doctor and the nurse is equivalent to the relationship between the leader and the subordinate, which leads to as a leader, the subordinate suggestions should be carefully analyzed, the correct suggestions should be adopted, and as a subordinate for the leader's different opinions should be treated calmly and correctly analyzed. Non-principle issues to obey the leadership, major principle issues to be reflected to the superior. If your own correct opinion is not adopted, not so negative work.
4, you are on duty, the hand has a lot of business, the head nurse and give you an important thing. What do you do?
As a nurse will inevitably encounter such a situation, which requires us to find ways to overcome the difficulties, on time and quality to complete the task.
(1), should believe that this is a momentary negligence of the head nurse, or manpower is really low, no way to give me, correctly viewed, not grumbling. If several jobs do not conflict with each other, I will deal with them according to the principle of priority and urgency.
(2), if possible, when dealing with new tasks, first adjust the matter at hand, see if you can squeeze out time to complete, if overtime can be resolved, then add overtime.
(3), if it is not possible, explain the situation to the leadership, and have colleagues to assist or undertake other work. If, however, it is most appropriate for me to do it, then ask the head nurse to coordinate and have the matter at hand undertaken by someone else.
5. Doctors often hide their illnesses from patients.
Viewpoint 1, from a psychological point of view. Most patients will fall into despair after learning that they are terminally ill, and will even refuse to continue to receive treatment. Therefore, appropriate concealment of the patient's condition is conducive to cooperation with the treatment, but if the patient has been aware of and insist on asking about the condition, the doctor should respect the patient's right to know, take a euphemistic way to tell their condition, and at the same time more enlightenment, to help them get through the psychological difficulties.
First of all, I don't think doctors should hide their illnesses from their patients, simply because they can't hide their illnesses based on medical ethics. In addition, if you do not tell the patient's condition, how can you get the patient's cooperation? The key lies in when and in what way the doctor tells the patient. In Harvard, I once came across this example: a patient was suffering from cancer, and the doctor had considered the matter for a long time and decided to disclose the unfortunate news to the patient slowly. So the doctor encouraged the patient during his daily treatment, while introducing him to the progress of the treatment and the development of the disease from the beginning to the end. Gradually, the patient gained a real understanding of his condition and accepted this fact calmly, and finally passed away peacefully. The doctor also did a lot of careful work with the patient's family and gained their cooperation.
6. Engels said: ? From some small things, you can see a person's good quality.? Please combine the characteristics of the nurse's work to talk about the experience.
For nurses work, small things are really important, everything should start from small things. Nothing is too small to matter. This is especially true for someone who is just starting out. I think this saying can also be derived as: ? Some small things can reveal a person's bad qualities.? Quality is an abstract term, a comprehensive conclusion drawn from a myriad of small things, and it makes sense to see the big picture in the small things. I believe that everyone is talented. The key is to use it in the right place.
7, the wise man said that a person to be pleasant, we must treat ourselves as others, treat others as themselves, treat others as others, treat yourself as yourself, ask you how to understand?
Treat yourself as others, treat others as yourself, is to think differently. When encountering misunderstandings and contradictions should be occupied in the position of others think, so that we can turn into a peace, no matter what other people encountered difficulties or success can be empathetic, so that is to care about other people, others will also care about you. Treat yourself as yourself, treat others as others, is to be brave to undertake. Their own responsibility is never shirked to others, for others than their own strong aspects are not jealous, do not belong to other people's things for themselves.
In a word, the person who gets happy is the one who knows how to give and take, and what this wise man tells us is such an open-minded and healthy attitude towards life. Shen Congwen's wife, Zhang Yunhe, has a good quote about the three secrets of happiness, which is similar to this one. You can't punish yourself for other people's mistakes, you can't punish others for your mistakes, and you can't punish yourself for your mistakes.
8, your professionalism is very strong, and your leadership is not familiar with the technical operation, and often call you to do this and do which, so that you can not adapt, you will do?
First of all, people have their own strengths, the leadership of the technical operation is not familiar with, but his (her) leadership, organization, coordination ability than I am strong in the actual work of the existence of this phenomenon is not surprising, should be recognized and accepted this phenomenon;
Secondly, because the leadership of the decision-making and organizing, I am the executor and my specific tasks to complete the leader's work plan arrangements and issued the task generally, the leadership of the work plan arrangements and issued the task of the leadership.
Thirdly, if the leader's work plan arrangement and the issued task violates the technical operation procedures, blind implementation may cause losses or accidents, we should persuade the leader to change or refuse to implement;
Fourthly, we should communicate with the leader frequently, and he (she) to exchange and discuss about the knowledge of technology and technical operation procedures, and prompt him (she) to familiarize with the technical aspects. ) Familiarize yourself with the knowledge of technical aspects and technical operating procedures, and make more constructive comments for his (her) reference before each work plan arrangement and the task issued.
9, suppose you work in a unit, the achievements are relatively outstanding, get the leadership of the affirmation. But at the same time you find that colleagues are increasingly isolated from you, how do you see this problem? What are you going to do?
(1) the results are more outstanding, get the leadership of the affirmation of the time good thing, more efforts in the future
(2) review their own is not on the work of the enthusiasm more than the degree of inter-colleague interactions between the enthusiasm, to strengthen inter-colleague interactions. ***The same hobbies and interests.
(3) work not to be people's work, hurt other people's self-esteem
(4) no longer before the leadership of the right and wrong
(5) willing to help people
(6) and the leadership of the private contact can not be too much, resulting in the image of the bootlicker.