Introduction: scientific and effective management of the implementation of engineering projects plays a key role, the correct grasp of the project organization and management of the key focus of the key work, do a good job of each key link of the various tasks, is the content of each project manager must master. The following is how I organized for you to do a good job of project organization and management, welcome to read, I hope you can enjoy.
A complete personnel system planning
A complete personnel system planning for this temporary formation of complex team management, first of all, we must dilute the impact of personality traits. A team, some people work ability is outstanding, but the work enthusiasm is not strong, this time in addition to the need to solve the institutional problems, to incentives to promote their work enthusiasm, but also need to draw up a rigid work plan, customized detailed work plan. Second, check the work plan. In a newly formed team, everyone's ability is outstanding, but in the supervision is not done. A good way to do this is to do it on a day-to-day basis, so that the plan can be carried forward in a more productive way. Again, it's all about training. Training has a different focus depending on the type of program and staffing structure.
Training is generally understood to be the operational thinking of the project, mainly "training". Generally this temporary formation of the project team personnel knowledge structure should be relatively complete, similar to the project team management is more successful enterprise Shanghai Volkswagen and Dahua Group to speak, in the process of project implementation, not to improve the knowledge structure of these personnel, but to carry out the "work specification". But like the first time into the field of railroad construction in the hydropower, they have abandoned the theoretical training ideas, by taking into account the knowledge and skills and "training" features to the quality of staff is the key to the success or failure of the project as a starting point, according to the "what is needed to train what, what is missing to make up for what! The principle of "what needs to be trained, what is missing to make up for what", pay close attention to the training of employees. Combined with the position and the actual work, focused on the organization of the outbound observation and inspection 37 times, focused on the organization of external training 4,322 times, focused on the organization of internal training 5,683 times, 3,243 times the organization of the work area internal business training, the start of the "weekly class" large-scale systematic training. By vigorously implementing full training, the company has realized that all management personnel and special operators have been certified, which has effectively improved the quality of employees. And require in each training process, emphasize the job specifications of each position, the professionalization of each employee education.
Two, personnel conflict avoidance beforehand
As a project manager, the face of team member conflict, the need to face with a positive attitude. The only constant in project management is "change". It's impossible not to consider the possibility of change in a project. However, when faced with the risks associated with possible changes in a project, project managers should anticipate the possible risks and prepare risk reserves. For project managers, it is necessary to understand what a person is best at in the shortest possible time. Learn each person's strengths from background information and the communication process. Avoidance beforehand, so that each person to do what he is good at, conducive to the avoidance of conflict. When it comes to the coordination between the team members and their original departments, it should be coordinated by the project manager. For the Beijing-Shanghai high-speed railroad project, which was the first project won by Sinohydro Group, their personnel organization was very complicated, coming from all over the world, inside and outside the group. Moreover, in the middle of the project operation, some staff were seconded to the project management department from various internal engineering bureaus in the name of "training". This involves many employees and the original unit, including wages, bonuses, personnel appointments, social security, incentives, constraints, assessment and a series of relationships. At this time, the project manager should focus on the work of the project team to coordinate the work of the original subordinate departments of the personnel to help them reduce the work pressure, special must deal with the work should be the green light, so that they go to complete the work should be completed. After a project, the project manager should be timely evaluation of the personnel. Positive evaluation of the main, in personal development to give advice. From the knowledge structure, interpersonal skills, working methods and work attitude to give advice.
Third, informal communication
To some extent, conflict is also necessary. Conflict in response to an event allows team members to establish a state of work. Of course, conflict must be built with work in mind. Daily communication plays a very important role in accelerating understanding. Team members address issues and express their . They express their views and opinions on the issues. At the same time, through the activities themselves, a habit is gradually formed in the brains of the team members to limit themselves to the matter, not the person, in the event of a conflict. Informal communication in terms of language skills and the use of words will help the team to get along more harmoniously in the future. For a team, everyone is under a lot of stress, and reducing stress through activities is essential. In addition to activities, an informal communication channel can be established to promote mutual trust and understanding among team members and reduce friction. At present, there are also many organizations on teamwork and honing in the society, such as expansion training, field survival, extreme sports, and so on.
China Water and Power Group has a typical example of informal communication in the Beijing-Shanghai high-speed railroad project management team. They invited the University of Electronic Science and Technology's professional team training organization at the beginning of the entrance, the project manager divided into several small teams, each team for a small collective, with their own spiritual slogans. Through a week of tug-of-war, hide-and-seek and other activities, these people from all over the world, with different cultural backgrounds to understand each other, and in the learning and playing to strengthen communication and understanding, for the smooth implementation of the project work laid the foundation. In the middle of the project, that is, the project dry fast 100 days the most difficult time, in order to cohesion team strength, they once again to find a professional organization, the integration of the project manager's department institutions and work area personnel, together to the outside of the training camp for development training. The team members in the hard training, endured the test, sharpened the will, learned to take care of each other and care for the project in the difficult moments of the smooth progress of the road paved.
Fourth, the absolute rights of the project manager
Project managers generally have several rights: the right to position, that is, the company's position on the position of the company; mandatory rights, that is, to the team members of the right to order; the right to reward and punish the right of the ability to control the full range of; the power of the experts, the ability to strong professional areas, so that people are convinced; the convening power, that is, the charm of the individual, the ability to communicate, coordination, and the ability to work in the field of communication. , communication, coordination aspects of the ability; reference to the right to review and report on the right to refer to and use the influence of the leadership.
Sinohydro Beijing-Shanghai high-speed railroad project manager due to its personnel structure characteristics, the principle of temporary, the absolute power of the project manager to utilize better. They are recruited or drawn from within the group functional staff, external recruitment of some of the railroad technology, management personnel to form a management body, commanded by the project manager, independence; from all over the world project management team members through the coordination of the group, the direct mobilization of its working relationship to the group road and bridge company, and the original unit to sever the relationship; the project's other management personnel in line with the" Project management organization and the project with the life" principle, the end of the project after the withdrawal of institutions, all personnel are still back to their original departments and positions.
This is organized in accordance with the object principle of project management organization, can independently complete the task, equivalent to an "entity". Business functions are in a subordinate position, only to provide some services. This type of project organization is suitable for large-scale projects, projects with tight deadlines, and projects that require close cooperation between multiple types of work and multiple departments. Therefore, it requires a high quality project manager, command ability to be strong, have a fast organization team and good command from all sides of the ability of the personnel.
This integration mode due to the project manager from the functional departments or recruited from a group of experts, they cooperate in project management, collaborative work, can complement each other's strengths and weaknesses, and is conducive to the development of a multi-talent and give full play to its role; the professionals are concentrated in the field office; reduce the tug-of-war and wait for the time to do things efficiently, solve the problem quickly; the project manager's power to centralize the right of interference in the transport Less, so the decision-making in a timely manner, command handy.
Some successful enterprises, such as Shanghai Volkswagen. The key factor is: in the process of building the team, the power of the project manager is very large. The deployment of resources, the right to reward and punishment, the right to dismiss have a great play. Therefore, in the implementation of the project process there is no external resistance, project implementation is also very smooth. At the end of a project, the management of these personnel should be further improved. Social workers should be cleared of any interest, and at the same time establish a long-lasting relationship, laying the foundation for future cooperation. For those who want to go back to their original departments, they must be evaluated accordingly and fed back to the leaders of their original departments. And some need to exercise the person, must let him summarize the whole project, conscious exercise them, to train them. This will allow a temporary team to have both a good start and a successful end.
Expansion Project management and organization of the implementation of the program
In order to standardize the management, and gradually realize the management of standardization, standardization, and the office procedures, to ensure that the hospital into a sustained, stable, healthy development track, the development of this program.
I. This program is intended to be developed in accordance with the modern business management model, combined with the characteristics of the hospital.
Second, this program to maintain the continuity of the work of the hospital, in order not to disrupt the existing pattern of the premise, put forward this preliminary program, as a modern enterprise (hospital) management mode of transition, in order to deepen the reform in the future, and international standards to lay the foundation.
1, the guiding ideology
market-oriented, science and technology as a guide, "integrity, help people" service as the fundamental to meet the growing needs of people, to protect the social benefits under the premise of maximizing the economic and technical benefits.
2, the hospital policy
adhere to the "quality of service first, to protect people's lives and health first" business policy, and effectively safeguard the legitimate rights and interests of patients; in the internal implementation of the people-oriented, moral first, to the premise of service, set up a "Jinmin Hospital for the people" business philosophy. In the internal implementation of people-oriented, morality first, service as a prerequisite, to establish "Jinmin Hospital for the people" business philosophy. All for the sake of people's health, always for the sake of the patient, adhere to the "patient first, service first."
3, the purpose of running the hospital: focus on health, and promote the improvement of health for all.
4, the core concept: integrity of the people Honesty: treating people with sincerity, pragmatism and trustworthiness Economy: the people benefit from the people, seeking to win the hearts of the people
5, the business credo: credibility first, do what we say, commitment to fulfillment, no discounts; honesty and pragmatism, help the people for a long time, do not want to moment.
6, the purpose of the service: love medical practice, treat people sincerely. Urgent patient's urgency, think of the patient's thoughts; give the patient love, help the patient's request; solve the patient's difficulties, comfort the patient's heart.
7. Spirit of Enterprise: Teamwork, Collaboration, Innovation, Dedication
〃Teamwork spirit: advocate collective heroism, talk about the sense of collective honor, and maintain the overall image of Jimin. 〃Innovative Spirit: Keeping up with the times, advancing with the times, overcoming difficulties and making progress; innovating for development and learning for progress. The spirit of dedication: start from me, start from small things, bear hardships and stand hard work, and be willing to dedicate.
8, the concept of the big picture: based on the current, focus on the long term, the overall situation, the maintenance of the collective. From the fundamental interests of the people and long-term development to consider issues, treat patients, deal with problems.
9, the principle of doing things: honest and pragmatic, strict and careful, not seeking fame, but pragmatic.
10, work style: meticulous, serious, efficient 〃 meticulous: people and things to the patient to observe carefully, judgment carefully; diagnosis, medication, nursing care hand hard heart fine 〃 serious: work seriously, always keep in mind the "responsibility", "mission", "We are always mindful of our responsibility, mission and integrity. The company's main goal is to provide the best possible service to its customers and to provide the best possible service to its customers in the future.
11, charisma: modesty and prudence, open-mindedness, respect for others, mutual trust.
12, professional ethics: integrity-based, trustworthy, noble medical ethics
Integrity-based: I would rather people negative me, not me negative; open and honest work, clean and honest people.
The credibility of others: it is better to lose money than to lose credibility, not to seek personal gain, not to lose people, not to do things wrong.
Noble medical ethics: warmth and kindness, love and care, regardless of inferiority or superiority, equal treatment, patient answers to questions, professional guidance, scientific diagnosis, prudent use of medication, dedication to care, full tracking.
13, Behavioral norms:
A, etiquette: welcome with a smile, a nod of the head, warm reception, polite welcome.
B. Image: neatly dressed, neatly dressed, men do not leave long hair, women do not wear heavy makeup. All medical staff are wearing uniform work clothes. External performance of the overall quality of Jimin image.
C, language: soft voice, soft tone, tone of cordiality, to eliminate high-frequency noise. Internally and externally, all the use of civilized and polite language.
"Hello. Need help?" "What can I do for you?"
Busy: "Excuse me, please wait."
When discussing work: "Sorry to interrupt, there is something I need your help with. "Something needs your support, please help."
When visitors are received: "Please, this way"; "Please follow me"; "Please come in, please sit down, please use the tea."
When sending off: "Please take your time."
Don't say "goodbye" to a patient.
D. Service:
〃Attitude〃 Patiently answer questions and calmly deal with reproaches; deal with problems carefully and diagnose conditions with care.
〃Psychology: More sympathy, less sarcasm; more understanding, less complaining; more enthusiasm, less indifference; more responsibility, less shirking.
As a healthcare professional, you should be able to do the following for your patients. "Duty, responsibility, dedication, dedication, dedication to love."
Guidelines: "five not" do not bully students; do not judge people by their appearance; do not indiscriminately increase the price of items; do not violate the commitment to set up barriers; do not contradict the patient. "
〃Jiemin is the foundation, quality is the core, and service is the guarantee";
〃With one heart and one mind, we are united to create a first-class and honest Jinmin Hospital. "
〃With the first-class team, first-class equipment, first-class management, to create first-class benefits.
Third, the business strategy
1, the overall strategy:
tamping foundation, internal attraction and outreach, steady operation, sustainable development, tamping foundation:
A, strengthen the foundation of management, to achieve standardization of management, standardization, and office procedures;
B, the hardware and facilities supporting the perfect;
C, and constantly improve the human resource Overall quality, the formation of the team's core competitiveness.
The core of modern enterprise competition is the struggle for talent. Who has a first-class talent team, who holds the initiative to win. For Jimin, it is even more so.
At present, the first task in front of our hospital is to strive to improve the overall quality of human resources. Take the route of the expert hospital, the main medical departments must have a certain theoretical level and rich clinical practice experience of experts; is the middle and senior composite talents. Only in this way can adapt to the needs of today's medical market competition, in order to take the initiative in the competition.