(A) adhere to the principle of zoning and grading, and do not engage in "one size fits all"
According to the requirements of external defense investment and internal non-proliferation, adhere to the principle of zoning and grading, and comprehensively evaluate the opening conditions and necessity of tourist attractions. The tourist attractions in counties and cities with low risk of epidemic situation will be reopened in an orderly manner according to the relevant arrangements of the municipal epidemic situation disposal headquarters. Among them, the open A-level scenic spots are subject to the open return to work commitment system. After reporting to the local epidemic disposal headquarters, the business management unit will gradually resume business according to the actual sub-regions and sub-projects. For places that do not meet the opening conditions and projects that are easy to form crowds, it is not allowed to start business first or postpone business. A-level scenic spots in public places are included in the "list" management of controlled industries. Cultural relics scenic spots in medium-risk and low-risk counties and cities can be reopened in an orderly manner with the consent of the local epidemic disposal headquarters, giving priority to opening open-air places, and indoor closed exhibition halls, exhibition halls and other areas are suspended in principle.
(2) Improve the organization and leadership of epidemic prevention and control.
Continue to put epidemic prevention and control in the first place, never relax, and pay close attention to various prevention and control work. The "Leading Group for Epidemic Prevention and Control in novel coronavirus" was established in each A-level tourist scenic spot, with the main person in charge as the leader to comprehensively coordinate the implementation of epidemic prevention and control. Set up a disinfection team and an inspection team to be responsible for the disinfection inspection of each area in the scenic spot, and set up a disinfection inspection ledger, so as to be well documented. The implementation of COVID-19 epidemic prevention and control and opening up funds and prevention and control materials and other material support, to ensure that meet the needs of prevention and control and opening up.
(3) Establish an emergency mechanism for epidemic prevention and control.
Before the reopening of the scenic spot, the emergency plan for prevention and control of COVID-19 in the scenic spot should be prepared in advance, and the emergency measures and disposal procedures for epidemic prevention and control should be clarified, and drills should be conducted to ensure effective implementation. Actively cooperate with the local epidemic prevention and control leading group to set up temporary isolation points. Once the epidemic situation is discovered, start the plan in time. Incorporate infectious disease prevention knowledge into the regular training of employees. Before the opening of the park in the scenic spot, all employees should complete the epidemic prevention and control training through QQ group, WeChat group or the intranet of the unit to improve the ability to deal with emergencies.
Second, strengthen the health monitoring and internal management of employees in scenic spots.
(four) to strengthen the preparatory work before the opening of tourist attractions.
Before opening, focus on public places, equipment and facilities, tour safety and other key areas or links, physical examination and disinfection, to ensure safe opening and safe tour. Medical clinics in scenic spots should set up medical first aid points and be equipped with enough disposable masks, disinfectants, medical thermometers and other medical materials. We should take the initiative to do a good job in public propaganda and guidance, raise public awareness of epidemic prevention and control, and avoid increasing the risk of epidemic prevention and control due to the large-scale cross-regional personnel flow caused by the opening of scenic spots, or causing the public to misjudge the epidemic prevention and control situation.
(five) to do a good job of employee health monitoring and reporting.
Adhere to "full coverage and zero omission", establish employee health records, and strengthen the intelligent employee health day monitoring system. The system of "one entry per day, one test and one registration" is implemented, and employees must have their body temperature tested before entering the scenic spot and record their accounts. When the staff's body temperature exceeds 37.3℃, the staff should be required to take measures according to the local treatment methods for fever personnel, and make records and files. Once employees are found to have symptoms such as fever, dry cough and fatigue during work, they should take measures according to local disposal methods and report to the local epidemic prevention and control department and the Municipal Bureau of Culture and Tourism in time.
(6) Strict job specifications
In accordance with the requirements of the Emergency Notice of COVID-19 Provincial Command on Doing a Good Job in Preventing Aggregation COVID-19 Infection in Enterprises Returning to Work, personal protection should be done according to the principle of "wearing masks, washing hands frequently and keeping a distance". Front-line employees who serve tourists at close range, such as ticket window, ticket gate service personnel, cleaning staff, translators, etc., pay special attention to personal protection. Implement the "four noes" in the daily management of employees, that is, do not concentrate on meetings, do not chat together, do not drop by, do not concentrate on eating, and reduce gathering activities. Strengthen office ventilation, suspend the use of central air conditioning and ventilation pipes, keep the office distance at 1.5m ... and do a good job in disinfection of public places and offices. Pay close attention to employees' mental health, make psychological adjustment, arrange working hours and workload reasonably, advocate employees to exercise moderately and advocate a healthy lifestyle.
Third, strengthen the management of scenic spots.
(seven) the implementation of total tourist control.
Encourage the implementation of current limiting measures such as reservation system, and the daily reception capacity shall not exceed 50% of the maximum daily carrying capacity. The opening of indoor activity venues should be strictly controlled, and the instantaneous flow should not exceed 30% of the maximum instantaneous flow, so as to ensure that the distance between tourists can reach more than1.5m. All tourist attractions should implement the real-name registration system for ticket purchase and sightseeing, and encourage scenic spots to fully grasp the basic information of tourists by means of the Internet and big data, so as to achieve effective tracking and control. Guide tourists from key epidemic areas to fill in the Registration Form of Tourists' Health Status.
(8) Strengthen the health protection of tourists.
Set up a notice board at the main entrance of the scenic spot to remind tourists to comply with the relevant prevention and control requirements and precautions, and announce the telephone number of the local CDC. The entrance to the scenic spot is closed for compulsory inspection, and the temperature of tourists is measured with infrared thermometer or thermometer and registered. Open scenic spots should be set up in accordance with the requirements of territorial joint defense and joint control, and take measures to control tourists. Tourists whose body temperature exceeds 37.3℃, accompanied by fever, dry cough, fatigue and other symptoms, are forbidden to enter, and report to the local epidemic prevention and control department at the first time, and report to the public security department according to law for acts that do not cooperate with or interfere with epidemic prevention measures.
(9) Strengthen the prevention and control of public health in scenic spots.
Strictly implement the sanitary disinfection requirements in the Standard for Quality Grading and Evaluation of Scenic Spots and the Hygienic Standard for Cultural and Entertainment Places, and insist on ventilation, cleaning and disinfection of closed buildings, public places, sanitary facilities, amusement equipment and dining places in scenic spots on time every day. Strengthen the prevention and control and disinfection management of parking lots in scenic spots. Teams and self-driving vehicles will be parked in different areas, and vehicles will be parked in different areas to guide scattered passengers into the park. The tourist service (consultation) center is disinfected at least twice a day, and a notice that "the center has been disinfected" is posted. At the same time, 75% alcohol cotton balls, cotton pads or other disinfectants should be available for free use by tourists, and alcohol should not be stored in the tourist center. Public facilities and electronic touch screens in the scenic spot are wiped and disinfected with 75% alcohol or other disinfectants at least four times a day, and crutches, wheelchairs, umbrellas, audio guidance equipment and other items are provided for tourists free of charge, so that one guest can be disinfected. Shopping shops in scenic spots should strengthen ventilation, keep doors and windows open during business hours, and strictly disinfect them twice a day. The surfaces of articles and equipment used or contacted by tourists in participating entertainment facilities must be wiped and disinfected with disinfectant such as disinfectant or 75% alcohol, so that one guest can be disinfected one day. Natural ventilation and air disinfection measures are implemented in entertainment places. Close entertainment places without fresh air facilities, natural ventilation conditions and air quality assurance. Public toilets in scenic spots should be well ventilated and have perfect sanitary facilities. Hand sanitizer and disposable toilet paper should be provided, and the normal water supply and dryer should be ensured. Clean urinals, sinks, handles, etc. And disinfected with disinfectant. Wash the floor drain with disinfectant every day to keep the sewer open. Garbage bins (barrels) in tourist attractions are cleaned and disinfected twice a day, and special boxes (barrels) for recycling discarded masks are added. Strengthen animal epidemic prevention work in scenic spots, and prohibit tourists from directly contacting animals.
(ten) standardize the tourist visit process.
Group tourists should reasonably arrange different time intervals to enter the park, advocate that the number of group tourists should not exceed 30, implement scattered tours, and strictly control crowd gathering. The scenic commentator should keep a distance of 1.5 meters from the guests, and try to use electronic devices such as Bluetooth headsets to explain. If air circulation is maintained in a relatively closed visiting spot, priority should be given to window opening, natural ventilation should be adopted, and air disinfection measures should be taken, which should be standardized and effective to avoid damage to cultural relics during disinfection. Minimize the use of cable cars, cruise ships, battery cars and other internal means of transportation. If necessary, disinfect each shift, control the number of passengers, and sit in a separate position to ensure the distance between tourists. Through short messages, scrolling screens, promotional videos and other forms, create a good atmosphere for civilized tourism, advocate civilized tourism for tourists, reduce gathering, and pay attention to personal protection.
Fourth, timely and properly handle emergencies.
Strengthen the linkage with local epidemic prevention, public security, cultural tourism and other departments. And stop and persuade tourists not to cooperate with temperature detection, spitting at will, littering and other uncivilized behaviors. And report to the local prevention and control department for disposal as soon as possible for tourists who obviously violate the prevention and control norms or related behaviors. In the scenic spots where employees or suspected symptom cases are found, isolation measures should be taken immediately, close contact tracing and epidemic disinfection should be strengthened, and the scenic spots should be temporarily closed until the situation is under control and submitted for approval according to procedures.