1. Legislation and policy making: the state should establish a legal framework and norms for hospital management through legislation and policy making, clarify the code of conduct and responsibilities of hospitals, and regulate the price, quality, safety and other requirements of medical services.
2. Licensing and regulation: The state should set up a specialized agency in charge of licensing and regulation of hospitals, evaluate and certify hospitals, and ensure that hospitals' qualifications are legal, compliant and effective. The regulatory body should strengthen the inspection and supervision of hospitals to detect and deal with violations in a timely manner.
3. Evaluation of medical service quality: The state should establish a medical service quality evaluation system to urge hospitals to improve the quality of their medical services and provide safer, more efficient and humanized medical services by evaluating and assessing hospital departments, doctors and nursing staff.
4. Safety management and handling of accidents: The state should formulate standards for hospital safety management and strengthen safety management measures in hospitals, including infection control, drug management, and surgical safety. For medical accidents, the state should establish corresponding laws and mechanisms to strengthen the investigation and handling of accidents and protect the rights and interests of patients.
5. Management of drugs and medical devices: The state should strengthen the approval, registration and supervision of drugs and medical devices, and strictly prohibit the inflow of counterfeit and shoddy drugs and medical devices into the market. For the procurement and use of drugs in hospitals, the state should establish a standardized and transparent procurement system to ensure the quality and reasonable price of drugs.
6. Complaints and dispute resolution: The state should establish a sound mechanism for dealing with medical disputes, set up medical dispute mediation committees or arbitration organizations, and strengthen the mediation and resolution of medical disputes, so as to safeguard the legitimate rights and interests of doctors and patients.
7, scientific research and talent training: the state should increase support for hospital scientific research, encourage hospitals to participate in academic research and innovation, and enhance the scientific level and clinical technology of hospitals. In addition, the state should also increase investment in the training of hospital personnel to improve the professional quality and service level of medical staff.
The main features of the operation and management system of public hospitals:
1. High policy influence
Because of the special nature of public hospitals, the state will provide more support for public hospitals from the policy point of view, for example, capital construction, subsidies for scientific research costs, etc., but behind the policy support, because the public hospitals have not been fully marketized, so the operation and management efficiency of public hospitals is relatively low. management efficiency is relatively low.
2, organizational rigidity
Public hospitals because of historical reasons, the organization presents a rigid state, most public hospitals in the setup of the organization, often in accordance with the requirements of the higher level to emphasize the "big and comprehensive", in addition to the conventional hospital operations department, but also need to join many administrative departments. Only from the operational point of view, the administrative departments will bring more economic burden and pressure on the hospital. At the same time, because of the public welfare of public hospitals, so public hospitals in the opening of clinical departments and other links to consider more social benefits rather than economic benefits, which also increases the burden of public hospital operations.
3, talent management difficulties
Public hospitals, unlike private hospitals, in the quantity and quality of talent has a very big advantage, and public hospitals in the number of talents in the case of the talent mobility is also less than private hospitals. However, during the period of operation and management, many public hospitals have not perfected the existing talent management system, which generally emphasizes the implementation of policy objectives, while in the personnel performance evaluation and other perspectives can not play the value of operation and management.
In summary, the state's management of hospitals should make comprehensive use of legal means, regulatory mechanisms and policy measures to strengthen the supervision and management of hospitals in terms of accreditation, quality assessment, safety management, etc., to continuously improve the quality and level of medical services and safeguard the public's health rights and interests.
Legal basis:
Decision of the State Council on Amending and Abolishing Some Administrative Regulations
Article 1
These regulations are formulated in order to strengthen the management of medical institutions, to promote the development of health care and to safeguard the health of citizens.
Article 2
These regulations apply to medical institutions such as hospitals, health centers, sanatoriums, outpatient clinics, clinics, health centers (rooms), and first-aid stations, etc., engaged in the activities of diagnosis and treatment of diseases.
Article 3
Medical institutions aim at saving lives, preventing and treating diseases, and serving the health of citizens.
Article 4
The State supports the development of medical institutions and encourages the establishment of medical institutions in various forms.
Article 5
The health administrative department of the State Council is responsible for the supervision and management of medical institutions throughout the country.
The health administrative departments of the local people's governments at or above the county level are responsible for the supervision and management of medical institutions in their own administrative areas.
The competent health department of the Chinese People's Liberation Army is responsible for the supervision and management of the medical institutions of the army in accordance with these regulations and the relevant provisions of the state.