The column selected: "Hospital annual summary", welcome to read.
Annual summary of the basic hospital (Part 1)XXXX year is an extraordinary year, my department in the hospital leadership and other sections of the strong support and concern, in the department of all staff *** with the efforts to basically complete the work of 20xx year tasks, and for the next year's work has also laid a certain foundation. This year's work is summarized as follows:
First, a better completion of the economic indicators, economic efficiency has improved. The average number of outpatient visits also increased over previous years.
Second, the management of the department
1: medical management: the implementation of national laws and regulations, and the hospital's rules and regulations, pay close attention to the level of medical care and the quality of medical services, the director of the department to set an example for each patient as a loved one, the real will be the warmth of the concept of service to penetrate each patient. The director of the department leads by example, treats every patient as if they were his or her own family, and truly penetrates the concept of warm service to every patient. The department director sets a good example by treating every patient as if they were his or her own family, and really infiltrates the concept of warm service to every patient. The department is responsible for the patients, makes clear diagnosis, and treats the patients with care and reasonable medicine. This year, there were no medical incidents and medical disputes.
2: quality management
Strictly in accordance with the hospital certification indicators, and JCI certification management requirements of the daily work of the department, daily self-control self-inspection, found deficiencies in the analysis of the reasons, and timely rectification of the problems found in the active organization of the department to discuss the analysis of the work of the department, clear discipline and labor discipline rewards and penalties are fair and clear.
3: Talent construction
Due to the lack of professional and technical personnel in the department, there are two physicians in the department to carry out their daily work, and there is no further training and internship of medical personnel in my department. But often organize all the staff of the department for business theory learning, learning the latest technology and treatment options, so that the theoretical and practical combination of the department staff, a better service for patients.
4: actively participate in social welfare activities and publicity
Section according to the work needs, and actively collaborate with other departments to go to the countryside clinic, and actively publicize the hospital and the department, to enhance the visibility of the hospital in the community, set up a good image, by the community unanimously praised, and at the same time, also played a certain social and economic benefits.
Annual summary of the basic hospital (Part 2)Since xx years, under the careful guidance of the Municipal Health Bureau, our hospital to carry out patient-centered to improve the quality of medical care as the theme of the hospital management activities, by strengthening the construction of the wind, strengthen internal management, optimize the service environment, and further enhance the hospital's staff's awareness of the competition, the sense of innovation, the awareness of the quality of the hospital's image, and successfully complete the annual work of the target tasks. The year's work objectives and tasks are summarized as follows:
1, strengthen the construction of the wind, to carry out clean and self-disciplined, honest and standardized practice activities:
In the first half of this year, the hospital in the ** town of each industry to hire 10 wind supervisors from the hospital itself, the leadership of the municipal councils and the community to strengthen the hospital's three aspects of the wind construction and supervision. At the same time combined with the City Health Bureau organized a number of hospital quality assessment on the basis of the hospital and the process of self-correction, and continue to strengthen the hospital staff's concept of honesty and integrity of the medical profession, pay close attention to the three reasonable norms, the individual recalcitrant medical staff resolutely be dismissed.
2, patient-centered, efforts to create, implement the various initiatives to facilitate the convenience of patients to the hospital, greatly improving patient satisfaction:
At the beginning of this year, in response to the needs of the general public, the City Council gave the hospital residents of the basic medical insurance hospital qualification; in mid-April, the city social security bureau also based on the concept of better service for the general public, but also approved to the hospital! In mid-April, based on the same concept of serving the people better, the city social security bureau also granted our hospital the qualification of designated hospital for urban workers' basic medical insurance. Our hospital cherishes the policy support from the government, and in the actual operation of the work, we have continuously strengthened the practical guidance and training of our staff to fully understand the basic reimbursement policies of the agricultural insurance and medical insurance, so as to better serve the general public. At the same time from the beginning of the year until now, our hospital is equipped with two cars to insist on carrying out free patient transportation services, the first 10 months of this year, our hospital *** free transportation patients more than two thousand times.
3, efforts to control medical costs, take a single disease price limit, discount drugs and into the community, into the factory enterprises to carry out medical checkups, to enhance the external image of the hospital:
At the beginning of this year, our hospital in accordance with the spirit of the documents of the Rural Cooperative Medical Care, combined with the actual situation of the hospital introduced in addition to the agricultural insurance limit the price of the species other than the other five single diseases price limit; at the same time, in different time periods to launch the drug fee At the same time, the hospital has introduced a 10% discount policy for medicines at different time periods. Since the beginning of May this year, our hospital also and ** town government jointly carry out the 70 years old into the community physical examination activities for the town of more than 7,000 elderly people to do the physical examination: and with the whole town community health service stations to establish a 6 check laboratory free two-way referral activities, won the praise of the community. More than 10 months throughout the year, our hospital also carried out more than 30 times into the community, homes for the elderly, factories and enterprises free clinic activities.
4, pay close attention to the quality of medical care, the full implementation of the core medical system, taut safety, quality of the hospital's lifeline:
Safety, quality is the connotation of the work of the hospital, is the hospital to survive the lifeline. As a new member of the city health care industry, our hospital from the safety awareness, quality control, doctor-patient communication in several aspects, to strengthen the safety concept of business skills training and learning to improve the hospital's overall level of hospitalization. Since the end of xx since the opening of more than a year, there has been no medical liability accidents and major medical disputes. This year, the hospital has organized a number of nursing knowledge training, CPR routine knowledge training, resuscitation, first aid training, the art of doctor-patient communication lectures, acute abdomen and acute abdomen differential diagnosis training, medical documents writing training, medical core system training. At the same time, we focus on the combination of concept and practice, strengthen the supervision and assessment mechanism while paying close attention to the medical core system, and resolutely deal with the violation of medical routines and diagnostic and treatment norms; at the same time, we have also strengthened the construction of the hospital's hardware and improvement of the service process under the guidance of the Municipal Bureau, passed the renovation and acceptance of the disinfection and supply room, and opened up the second channel between the outpatient building and the inpatient building, so as to eliminate the hidden dangers of medical safety from the smallest point.
In summary, the above is a good example of how to improve the quality of medical care.
In summary, our hospital as a young member of the medical community in **** city, there are more or less urgent problems to be solved, looking forward to xx year, our hospital adhere to the safe, effective, service, inexpensive for the guiding ideology of the hospital, adhere to the standardization of honesty and standardization of practice, the implementation of the measures to improve patient satisfaction, strengthen the internal management, and strive to achieve a double harvest of the social benefits and economic benefits:
2, to strengthen the medical ethics education, the establishment of physicians medical ethics assessment points system, the implementation of superior
winners and losers of the management approach, continue to implement the three reasonable standardization of practice requirements.
3, adhere to the concept of doing honest advertising, to the hospital to improve the visibility of the initial purpose of the gradual transition to credibility and patient satisfaction, to improve the loyalty of patients to our hospital.
4, strengthen the inspection, supervision, assessment, rewards and punishment mechanism, improve the hospital leadership organization of the executive force, and improve the hospital secondary management mechanism.
5, to strengthen the medical three basic, nursing three basic training and assessment, to achieve the normalization of training, improve the overall medical level of the hospital.
In short, summing up the past, looking to the future, in the City Council to deepen the hospital management year, to promote the hospital management of the five projects under the guidance of the hospital will strive to create a hospital with its own characteristics of the medical profession brand, to better serve the general public's physical and mental health.
Grass-roots hospital annual summary (Part 3)__ year, I seriously implement the State Council's "Interim Regulations for the Registration and Management of Private Non-Enterprise Units" spirit, in strict accordance with the "Private Non-Enterprise Units Annual Inspection Measures" and other relevant laws and regulations, strictly in accordance with the procedures for registration, change and other formalities, according to the provisions of the annual inspection and the work of joint inspections to ensure that the private non-enterprise units of self-discipline, honesty and self-restraint, standardization, healthy development, perfect and healthy development. Constraints, norms, healthy development, improve the organization and institutional construction and system construction, under the leadership of the relevant business activities, regular meetings, the beginning of the year to formulate a work plan for the next year's work for the overall deployment. At the end of the year to carry out the work summary, on the work of my unit over the year to review, assess the completion of the task, summarize the experience, learn a lesson, for the unit's future development to lay a more solid foundation. The staff of our hospital inspirational, hard work, group efforts, with their wisdom, labor and loyalty, with the spirit of ownership, actively involved in the construction and development of private non-enterprise units, and achieved good social and economic benefits. Now the ____ annual work is summarized as follows:
First, the establishment of rules and regulations, improve the norms
High starting point and high standards of construction of private non-enterprise units after the opening of the private non-enterprise units to quickly establish a variety of norms and systems, drawing on the essence of the public private non-enterprise units of the various systems, and quickly developed a private non-enterprise units of the basic rules and regulations. The basic rules and regulations of the private non-enterprise unit have been formulated rapidly. The functional business work of the unit is the core of the work of the private non-enterprise unit, and the quality management of the functional business of the unit is the top priority of the management of the private non-enterprise unit, therefore, the functional business department of the unit has formulated the outpatient work system, prescription system, medical record writing system, first aid team work system, ward management system, checking system, and the safety management system of the functional business of the unit, etc. after the opening of the unit. Medical technology and nursing operation specifications have been formulated. Various medical and nursing operation procedures have been formulated. And in the case of uneven business quality of outpatient medical guides, etc., the process of adjustment, standardization, training, in order to achieve and meet the requirements of patients, for the smooth development and operation of private non-enterprise units laid the foundation.
Two, talent, strengthen the training, to occupy the medical market with technical superiority
Talent is the most valuable wealth of the private non-enterprise units, but also the most competitive elements of the medical market competition. After the opening, the private non-enterprise units in line with the wide range of talents, strengthen the training, to occupy the medical market with technical superiority for the purpose, we in various ways to hire a number of excellent medical technology, nursing professionals, before the opening, the private non-enterprise units to use the form of on-site job fair, first of all, on the application of nursing staff screening, after the health department registration, the private non-enterprise units of the new on the nursing personnel Pre-service business training, specialty training, and operational training were conducted. The content includes conceptual change, staff manual (rules and regulations), medical quality, medical safety prevention, nursing professional "three basic training", nosocomial infections, private non-enterprise units of the first aid training of critically ill patients, the management of medical equipment. And in the case of uneven business quality of outpatient medical guides, etc., to adjust, standardize, and train the processes to meet the needs of our hospital as a comprehensive private non-enterprise units to carry out their work. Through the training, enhance the recognition of the private non-enterprise units, strengthen the concept of business and service, improve the team consciousness, so that we have a new concept to open up a new world.
Three, pay close attention to quality, improve service, and constantly improve the management level of private non-enterprise units
Quality is the core of the private non-enterprise units, private non-enterprise units of the life, but also the basis of the efficiency and the long-term development of the private non-enterprise units of the guarantee. Based on this concept, the private non-enterprise units in the operation of attention to all aspects, pay close attention to quality, and put "safety first, quality first in the first place. Service is a private private non-enterprise units than public private non-enterprise units of the most competitive main means, but also a measure of private non-enterprise units of good or bad significant signs. Since its opening, the private non-enterprise units of various departments, each post to develop service standards and requirements to achieve standardized service, on the basis of standardized service, to enhance the "patient-centered, promote quality service" activities, and achieved better results. With the increase in the number of outpatient visits, with the good evaluation of the community and the increase in expectations of our hospital medical level, our private non-enterprise units will strongly promote the unit's functional business, service status consolidation and improvement.
Fourth, continue to integrate the community's good resources, better serve the community
This year, we have further expanded the mode and scope of service, make full use of a variety of carriers, innovative service mode, carried out a variety of free clinic activities, visit the community of low-income households and households relocated to provide free medical care for the needy and ambulance transportation.
These are the most important of all.
Fifth, the financial situation:
Income and expenditure, basically flat, because my unit is belong to the private, and non-profit, self-supporting, and according to the overall income, reasonable and planned arrangements for the cost of expenditure.
The above is our hospital opened more than a year to do the work, with the depth of medical practice, with the deepening of the understanding of the health care market, we have realized that in the existing medical foundation and quality of service is still far from meeting the needs of patients. We will make every effort to increase the construction of private non-enterprise units, respect for medical science, comply with laws and regulations, improve our medical technology and services, Zunyi folks to create a medical technology trusted by the private non-enterprise units.
Grass-roots hospital annual summary (Part 4)This year, my hospital corrective work task heavy, tight, demanding, in order to do to make up for the shortcomings, summarize the achievements, find shortcomings, especially on the 200x annual work of the wind construction summarized as not:
1, according to the beginning of the year the City Health Bureau and the county health bureau signed a corrective work target responsibility book and signed with the municipal medical and health care units of the party style of honesty and clean government building Responsibility for the content of the book requirements, research and development of corrective work implementation program, signed at all levels of the target responsibility for the work of the book, the work task is very clear, the competent leader and the leaders in charge of the quarterly arrangements for the deployment and listen to the work of corrective work report, found that the problem, take timely corrective measures, the successful completion of the annual work task.
2, according to the higher level of the spirit of the notice and deployment, my unit set up a leading group of industry style construction, set up an office, responsible for supervision and inspection work, by a hand as the leader of the group, the vice presidents as members, a clear deputy secretary personally, the establishment of a publicity organization, the development of a specific implementation of the program and publicity measures, the director of the office is specifically responsible for, and actively carry out the work of publicity. Take once a month to the outpatient, hospitalized patients issued to the hospital style construction, service quality questionnaires and opinion cards, regularly convene the workers' symposium, held twice a year to convene a symposium of eminent persons outside the hospital, to come up with ideas, investigate problems and make suggestions. Hospitals and departments signed a target management responsibility, hospitals and draw out a person daily responsible for charging price checks, found that the problem is corrected in a timely manner. The establishment of a report box, report phone 0394-3208365, the top of the discipline to do a complaint must be investigated, there is a responsibility must be investigated, reported to the registration, feedback records. Over the past year, the hospital received 38 plaques of thanks, thanks to 27 banners, the hospital without a case of indiscipline occurred. The medical ethics, the quality of service has improved significantly.
3, the active implementation of medical services and the price of various charges publicity system, and in the hospital entrance to the regular replacement of the content of publicity banners, the establishment of a return visit system for discharged patients, so that patients see a doctor clearly, rest assured that consumption, and put an end to the acceptance of kickbacks, "red packets," as well as the billing of commission and the phenomenon of indiscriminate charging in outpatient halls to install electronic We install electronic display screens in the outpatient halls to publicize all the charges, standards and drug prices for the community to monitor. And the inpatient implementation of the "cost of a day list system", to achieve the day clear price accuracy, so the whole year without kickbacks, "red packets", billing commission phenomenon, social satisfaction in the 9 ___ above, inpatient, outpatient patient satisfaction in the 9 ___ above.
4, drugs adhere to the main channels of drug purchases, seriously implement the national and municipal policies on centralized bidding and procurement of drugs. The Pharmaceutical Affairs Division set up a pharmaceutical committee, the price of drugs, drug expiration date, shoddy, supervision, clinical evaluation of drugs, manufacturers and other work responsible for the development of effective drug bidding and procurement system, on time to participate in the city's drug bidding meetings, clinical drug purchases have all implemented the centralized bidding and procurement work.
5, strengthen the wind, medical ethics, medical education, in order to implement the provincial, municipal and county health system to deepen the construction of the wind, I have developed a deepening of the quality of service commitment to the implementation of the content of the program to strengthen the leadership, improve the organization, and to the public commitment to the community of the 10 content, and to the violators of the necessary disciplinary action depending on the severity of the case. Adhere to every Monday afternoon for a middle-level leadership and Tuesday morning held a weekly meeting of the section of the 10-minute style, medical ethics hospital education and learning activities, take the approach of combining learning and discussion, education, dedication to work, improve service quality, dedication, civilized practice of medicine of the industry.
6, the implementation of the hospital affairs can be further close relations between the party and the community, fully mobilize the enthusiasm of the majority of workers, the implementation of the hospital affairs, to deepen the reform of the hospital's internal management system, and strengthen the democratic political construction of the hospital will play a positive role in promoting. In recent years, the hospital staff representatives **** 21 proposals, are all implemented.
Problems
Looking back at the work of the year, although we have made certain achievements, but there is still a gap with the requirements of the higher leadership, hardware construction needs to be strengthened, the software construction is still flawed, the number of medical ethics and medical education is relatively small, and the individual comrades have a superficial understanding. To this end, pending the new year, to improve the work of building the importance of ethical awareness, work hard to make the work better.
Annual summary of grass-roots hospitals (Part 5)I am in the hospital under the correct leadership, seriously study the health insurance policy, financial regulations, hospital cashier system, adhere to the principle of strict compliance with the professional ethics of cashiers, comply with the hospital's various work systems, and actively participate in the hospital's activities, strict compliance with the state regulations on cash management, and conscientiously do their own work. As a hospital cashier, I have done my due diligence in the four aspects of receipt and payment, reflection, supervision, the past year in the continuous improvement of work methods and methods at the same time, for the hospital to do a good job of housekeeping, through the efforts of the hospital, the better to complete the work of the task is summarized and reported as follows:
First, the daily work of the cashier
1, Strict implementation of the cash management and settlement system, timely handling of daily cash receipts and payments to do day-to-day business to prevent unnecessary losses, waste. Ensure the safety of cash on hand.
2, timely recovery of hospital outpatient and inpatient income, reconciliation. Timely recovery of cash deposited in the bank.
3, according to the cashier to provide 'basis for contact with the relevant departments of the bank, in good order to complete the staff salary and other funds should be issued issued.
4, adhere to the financial procedures, strict audit (vouchers must have the signature of the person in charge and the relevant leadership to give payment), the vouchers do not meet the formalities of payment.
5, audit and registration of cash journals and bank deposit journals.
Second, the daily work of the cashier
1, familiar with the country's financial system, the strict implementation of financial discipline.
2, under the direct leadership of the head of the Finance Section, is responsible for the hospital's financial reimbursement audit.
3, carefully review the first business of the original documents and their attachments to the correctness, legality and standardization. Check whether the reimbursement procedures are complete.
4, according to the audit of a variety of receipts will be prepared in a timely manner vouchers.
5, is responsible for the preparation of the hospital's various types of salaries and wages issued with a variety of subsidies.
6, monthly in accordance with the provisions of the tax law in a timely manner to do a good job of withholding, on behalf of the individual tax work.
7, monthly in accordance with the provisions of the law in a timely manner to do a variety of labor insurance withholding work.
Third, other work
1, to strengthen the charge control and supervision, to ensure the safety and integrity of the medical revenue funds strict implementation of the price department approved the scope of the charges and fees, not illegal fees and charges, according to the internal control system, to strengthen the control of daily charges and supervision and management of the daily business income statements and charges. Check the daily business income statement and charging bills one by one, and deposit the collected cash to the bank on time. The company also cooperates with the medical insurance office to do a good job in the settlement and registration management of medical insurance charges.
2, strengthen the cashier file management, standardize the basic work of the cashier. Hospital cashier file management foundation is weak, 20_ to strengthen the standardized management of cashier files, involved in organizing and binding the cashier vouchers in 20_ years, filed in the archives.
3, do a good job of the hospital medical staff and experts in the service, to ensure that wages and benefits on time in 20_ years, the hospital east relocation, to the work of the inconvenience, in order to serve the whole hospital staff and experts, the expert service, warm and thoughtful, to ensure that the needs of the experts, wages and benefits on time and without error in place.
4, to complete the social security audit and fee annual audit work, with the college of the hospital in 20_ years of financial income and expenditure audit work. For the 20_ social security audit and fees for the annual audit provides accurate financial information, organizing the 20_ financial system, cashier books, vouchers, statements, with the college's financial income and expenditure audit.
Through the financial office of all the staff *** with efforts, financial work has been fully recognized by the hospital, 20_ years, the financial office was named the hospital advanced collective, while I made up for the assessment of advanced individuals.
Four, existing problems and recommendations
First of all, because the hospital has no basic account, financial accounting in the cash flow is larger, sitting on the cash situation produce ecological environment. Can not pay in time to the departments in urgent need of money. Secondly, the hospital's business volume is large, the financial staff is small, limited to the daily accounting affairs, can not provide timely statements for the leadership.
Finally, the knowledge structure of the financial staff needs to be updated and adjusted, in the continuous updating of professional knowledge at the same time, but also to learn the new cashier system and other knowledge related to finance.