From a medical point of view, communication itself has a therapeutic function. The level of medical technology and communication ability should develop in parallel, and it cannot be said that medical professional knowledge is the absolute premise and foundation. The communication between doctors and patients is also to realize the respect between people.
Under the social background of increasingly fierce competition in the medical market, strengthening communication with patients and fully respecting patients' right to know and choose can make patients actively support and cooperate with medical work and reduce unnecessary disputes between doctors and patients.
The purpose of doctor-patient communication:
1, doctor-patient communication is the need of medical diagnosis.
The premise of disease diagnosis is to understand the etiology and development process of the patient's disease. Medical history collection and physical examination are both processes of communication with patients. The quality of this process determines the reliability of medical history collection and physical examination, and also determines the correctness of disease diagnosis in a certain sense.
Doctor-patient communication is the need of clinical treatment, and medical activities must be completed by both doctors and patients.
2. Doctor-patient communication is the need of medical development.
With the rapid development of modern medical science and technology, clinicians rely more and more on instruments. The establishment and development of social-psychological-physiological medical model is the return of medical humanistic spirit, and the new medical model makes the communication between doctors and patients more important than ever.
3. Doctor-patient communication is the need to reduce disputes.
A considerable number of disputes between doctors and patients are due to the lack of communication between doctors and patients, which leads to the inconsistency between patients' understanding of the contents and methods of medical services and medical staff, and thus the decline of trust.
4. Doctor-patient communication is two-way.
In order to truly reflect the overall meaning and complete value of medicine, and realize the harmonious unity of medical facts and medical values, medical knowledge and human nature, the communication between doctors and patients can be mainly based on conversation, or by telephone or letter.