IT pre-sales engineer work summary

IT pre-sales engineer job summary

First, career growth review

always feel that there is no time to speculate on all the gains and losses in this year, 20xx year has become the past in the dragon firecrackers, look back on this year's road, although there is no sensational achievements and results, but also experienced a number of extraordinary trials and tribulations. Ordinary trials and tribulations. I think, 20xx year is my work journey in the turn of the year, in this year, I ushered in their positions in more experience and thinking. I think this is a year of joy and sweat, but also a year full of opportunities and challenges.

Come to xxxx has been a year of light, as a project engineering pre-sales technical engineers, thanks to the company's leadership and departmental colleagues of the criticism of the guidance, in the performance of their duties at the same time, but also gradually see their own distance from the excellent quality of the staff have a comprehensive quality requirements there is still a period of effort to make up for and improve the gap. In my spare time, I often ask myself if I have enough qualifications to enjoy the title of "Pre-sales Engineer", which is a great responsibility.

Since the company's project engineering pre-sales technical engineers, my main work is for the industry sector and other business sector colleagues to write the project design, project construction organization plan, as well as on the company's existing resources and products to integrate the preparation of solutions. I remember that in the past year, when I started to accept project orders independently, I could hardly understand the meaning of project pre-sales, and I didn't know how to carry out the implementation of project pre-sales, but I relied too much on the theoretical program templates of the system integration project, and I didn't deal with the key points of the project satisfactorily, and I was too theoretical, which led to a disconnection with the actual situation. Through a few less successful cases after the exercise, I slowly began to form a set of thinking mode applicable to their own growth, and find out some similar areas, fixed products to deal with the approach. But in retrospect, that period of program writing there are many deficiencies, reflected in the demand for project construction often only focus on the immediate situation straight to the point, the applicability of the functional products after the exposition of how to meet customer demand can be, but ignored the future development of the customer brought about by the changes and expansion of the project is not comprehensive enough, after all, the system integration involves a number of fields, covering a wide range of technology, this kind of focus on the present straight to the point of view, and how to meet the customer needs. After all, system integration involves many fields and covers a wide range of technologies, and this way of dealing with the topic directly reflects the fact that one's knowledge is narrow. Good in the technology center of the total Wei found in time these problems I have, through individual technical guidance and the entire department of the project experience sharing guidance, but also let me gradually understand the macro-understanding of the system integration project, the overall design of the importance of the user's needs must be an in-depth analysis of the customer to understand the size of the enterprise, the transaction process and the development of the plan, from the perspective of the overall situation to the Program design pre-sales engineer: xx page 1 ****4 design, and then highlight the immediate local construction concept, so that the system integration program can really write a good, in order to really let the customer satisfaction, and I must also have such a global control of thinking ability, coupled with the continuous accumulation of knowledge, in order to grow into an excellent pre-sales engineer.

Second, the work carried out review

In the past year, I have been involved in different industries, system integration needs also carried out some review summary, which video surveillance projects and network security projects accounted for 70% of the cases dealt with in these projects, I have to undertake the task mainly includes: project requirements to understand the project, project design program writing, project tracking, project management, project management, project management, project management, project management, project management, project management, project management, project management, project management, project management, project management, project management, project management, project management, project management, project management and project management. Design program preparation, project tracking, project construction organization program preparation and other four. Relatively speaking, the project program design and accounted for a high proportion of energy to pay, but how to provide solutions to complete the work, but also experienced two periods of growth.

The first stage: from product to program. Will the company's product information (such as Hikvision, Huawei, Deepcom, IBM and other commonly used equipment) to modify the solution for the user, this type of pre-sales support in the minority, in the company's internal agent is more familiar with the product, coupled with a certain degree of technical expertise, so this period of time in the preparation of the program from the completion of the speed of the faster, but can not stand in the customer's value point of view to understand the product.

The second stage: from demand to program. By summarizing the problem and the continuous understanding of the project, have their own knowledge system and working methods, can stand in the management consulting perspective using a variety of methods to understand the customer's business, analyze user needs, and provide solutions, the results are more in line with the customer's final concept - application integration.

For example, when dealing with the xxxx terminal monitoring project in the early days, because of the lack of timely communication with the customer and the lack of estimation of the customer's application needs, we only considered the performance of the equipment used in the design of the project, price and other factors, and did not take into account the risk of changes in demand and the adjustment of the customer's business, which resulted in the construction of the later stages due to the customer's server room relocation system had to change the architecture, and changed the local storage method to an off-site remote storage method. The way to change the original local storage for remote management of off-site preservation; and in the camera pointing, but also due to changes in the way the customer's management of the defense zone brought about by changes in the point of deployment and control. In the end, the project offerings reserved a certain amount of flexibility to adjust the space, and finally barely completed the implementation of the project, there is no danger.

And later in the xxxx emergency center network security project construction, cooperation with manufacturers, we have fully considered the user business processes, the departments involved and business system operations, to end-user operating habits, etc., in the design of the architectural process, the network boundaries of the use of high-performance firewalls blocking the user terminals have a set of security management platforms, the transmission of data in the intranet using a Information exchange isolation system to distinguish between safe business server area and non-secure user access areas, and the intranet security detection using advanced intrusion detection and defense system, from the management point of view, pre-sales engineers: xx Page 2 ****4 we added a unified management platform, the network equipment and terminal computers are able to understand the status of information in a timely manner, it can be said that from the outside to the inside are fully considered the The user's possible security risks, not only to achieve the user's expected construction purposes, but also to provide users with a flexible and secure network working environment, and therefore successfully won the project.

Inventory of the projects reached in 20xx, the statistics are as follows: monitoring network other

Third, 20xx personal career outlook

Through this year's time to explore and observe, for the major industry customers, more and more are not satisfied with the construction of a single product needs, they tend to hope that the unit or the enterprise internal application sub-systems can be compatible and integrated. The various application subsystems can be compatible and integrated, and all the management can be carried out under a unified platform. That is to say, for the future customer system integration needs we can understand or influence the customer to the direction of application system integration development, rather than a single product integration, in the fierce competition in the industry, we need to provide customers with a refreshing highlights program.

In the learning exchange I found that the data concentration and cloud computing will be the future development of the technology direction, the so-called data concentration, that is, all the daily office data generated by the enterprise centralized in the management of the server room, to ensure that the data security and effective management, to put an end to a number of potential or known leaks dangerous; and cloud computing in general terms both virtualization services, including application virtualization, desktop virtualization and server virtualization. Virtualization, such technological development will increasingly reduce the hardware requirements of the customer terminal, and instead enhance the flexibility of the system application and high availability.

In addition to the pursuit of technical development, I also have some objective positioning requirements for myself in my career planning. In the past work, when accepting customer cases, I think I may be too much in a passive state, according to the customer's needs to analyze, understand the customer's development situation in a period of time, and then put forward feasible solutions. However, I think this is far from being able to establish myself as the ideal solution provider in the minds of my clients, and I prefer to establish myself as a reliable and trustworthy consultant for my clients. Not only to analyze the customer's needs, but also to the customer's industry to carry out some of the necessary understanding of the industry, clear industry trends and emerging technology applications, from the perspective of hardware and software to the overall solution design, to provide customers with a comprehensive application solutions.

Pre-sales Engineer: xx page 3 ****4 clear personal development direction and professional role positioning, which requires that they still need to continue to accumulate knowledge, especially in the data center involved in storage, backup, data recovery and cloud services involved in virtualization technology to put some effort, combined with the sharing of successful experience in the project implementer, summed up suitable for their own work in the new year. approach to handling projects in the new year.

Four, 20xx specific objectives planning

The new period of personal self-improvement requirements can not just verbal determination of the show, there must be a can constantly spur their own goals schedule, in accordance with their own development of each development of the table outline and strive to achieve each of the established goals.

Program name to obtain a certificate of project manager title virtualization service system knowledge server and storage system knowledge software system knowledge important level of senior intermediate intermediate intermediate application system integration is impossible to achieve from the software, so in the 20xx year target schedule must be added to the study of software systems, including OA systems, business applications, from the architectural and operational applications to understand the system. A systematic understanding of the system, and then only in combination with hardware resources, the integration of a complete set of system application programs.