Parcel tracking system?
Input: Customers download and print their own labels using specialized software provided by UPS or directly through the UPS website. (The customer enters the initial information about the package into ups's system).
Output: bar code label technology can be scanned and special software is used to analyze traffic, weather conditions and the exact location of each stop to create the most efficient delivery route for each package. Customer service representatives can check the status of any package and respond to customer inquiries at any time through a desktop computer that is networked to a centralized computer, and anyone needing to send a package can be networked to the ups web site. track packages, check package routing, calculate shipping costs, determine transit times, print labels and plan for receipt and delivery.
Processing: Before a customer's package is picked up, the information on the "smart" label is transmitted to a UPS computer center and to the nearest package distribution center.
2. What technologies does UPS use? How do these technologies relate to UPS business strategy?
(1) information technology, i.e., e-commerce in the ups business processes; (2) can scan bar code labels technology, "smart" labels to achieve the 12 million points of documents and packages in a timely manner tracking and querying and UPS after the use of this technology, its delivery trucks can be less than 28 million miles a year, an annual savings of 3 million miles. 28 million miles per year, saving 3 million gallons of fuel per year; (3) "340 method" training technology, from how to pick up the package, package placement, to how to pick up packages from the shelves in the truck, each operation is optimized.
(4) The Web-based Postal Sales Order Management System (OMS) manages the fulfillment of global service orders and inventory of critical parts. This system enables a number of high-tech electronics companies, aerospace industry companies, medical instrumentation companies, and other companies anywhere in the world that need to ship critical parts to quickly access inventory information on critical parts, determine the optimal shipping strategy to meet customer demand - place orders online, and track the status of parts from the warehouse to the end user.
3. What are the strategic business goals achieved by the UPS information system?
(1) The best service at the lowest price
(2) The non-parcel delivery services generated through e-commerce have greatly expanded the business.
(3) UPS's Internet logistics can help many businesses with Internet BtoB or BtoC e-commerce by
shipping, storing, collecting, and picking up for them. By allowing these businesses to focus on what they do best, these businesses will maximize their ability to help users achieve success.
(4) UPS can dramatically reduce operating costs, accelerate the turnover of information flow, money flow, logistics, improve
higher market competitiveness, and really tapped into the enterprise's third source of profit. The liquidity of the enterprise will be dissolved in the storage and transportation and other logistics links to reduce the total cost. And a large amount of money in the technology update and business cooperation, the introduction of new technologies and hardware equipment update, the formation of a virtuous cycle.
4. What will happen if the information system of UPS is not available?
If the UPS information system is not available, UPS will greatly increase the storage, transportation, collection and other logistics capital investment, then the introduction of new technologies and equipment updates will have a bad impact on the loss of unique market competitiveness, then it is not possible to become the world's logistics leader.