Time is passing, never stop, a period of time has come to an end, during this time, I believe that you are facing many challenges, but also harvested a lot of growth, write a good job summary, learn from the experience of the lessons learned, to guide the future of the work of it. How to write a work summary is more eye-catching? The following is my carefully organized ENT work summary and outlook, welcome to learn and reference, I hope to help you.
ENT work summary and outlook Part 1A work summary:
1, 20xx outpatient, ward work: outpatient volume before a substantial increase in the level of diagnosis and treatment and the level of service has been greatly improved, the patient's satisfaction with the visit before a significant improvement. In-depth development of the work of the ward, and gradually carry out the diagnosis and treatment of various diseases and surgical treatment. 2014 annual ward admissions reached more than 680 cases, of which more than 400 cases of surgical patients.
2, outpatient management: outpatient patients increased significantly, this year began to strengthen the management of outpatient clinics, to ensure that there are three times a week experts out of the general outpatient clinic, two doctors out of the general outpatient clinic, so that outpatient patients can be well organized. In addition, on Saturday and Sunday mornings, an additional doctor on duty to ensure that the wards, consultation, surgery and other work is carried out smoothly and does not affect the normal outpatient clinic patients.
3, the introduction of electronic nasopharyngoscopy in the outpatient clinic, which greatly improves the diagnosis of throat diseases.
4, to carry out vocal polyps, nasal septum deviation two clinical path, standardize diagnosis and treatment, nursing procedures.
5, the adverse events occurring in the department actively reported, and organized discussions, analysis of the causes, and the implementation of improvement measures to nip safety hazards in the bud.
6, continue to carry out in-depth endoscopic removal of maxillary sinus cysts, sinus open surgery, and gradually carry out a wide range of microscopic surgical treatment of vocal cord lesions, microscopic mastoidectomy, etc..
Problems:
1, service attitude is also a problem that can not be ignored. In the future, we will continue to improve the quality of service in the department, do a good job of communicating with patients, conscientiously implement the requirements of the hospital's high-quality service, do a good job of improving the quality of health care personnel, and enhance the image of the department.
2, strengthen business learning, participate in various academic conferences, out of the study, and constantly absorb advanced treatment means.
3, insufficient surgical instruments, aging.
Second, the work plan :
1, to be patient-centered, strengthen the management of the department, grasp the link quality control, analysis of the end of the quality, corrective measures to supervise in place, pay attention to the details of the service, and constantly improve the quality of medical care. Under the premise of ensuring safe medical care, the completion of technical and economic benefits. Technology needs the hospital support, the introduction of new equipment.
2, strengthen the horizontal communication and contact of the Department of this section, at least one study out to understand the dynamics of the development of the technology of this specialty within the year 2015. Academic exchanges within the department after learning. Continuously improve the professional and technical level of this discipline.
3, the extensive development of outpatient electronic laryngoscopy and other examinations. Apply for the introduction of auditory brainstem evoked potentials and other equipment to avoid deafness, ear trauma tympanic membrane perforation identification of patient outflow.
4, continue to strengthen the clinical path, and the rational application of antibiotics.
5, learning from the domestic advanced experience, strengthen the standardized treatment of nasal diseases. Including perioperative and postoperative standardized treatment. So that the nose of multiple diseases, common diseases can be alleviated or cured.
6, gradually carry out laryngeal Ca surgery.
7, to strengthen the quality of outpatient medical records writing, requiring standardization, standardization, timely.
8, constantly optimize the electronic medical record template, improve the quality of electronic medical records.
9, strengthen the concept of legal system, improve the service consciousness, establish the love and dedication, unity and cooperation, the concept of the patient first, to stimulate the enthusiasm for work, to guide the doctors and nurses to think well, have a sense of innovation, high efficiency, *** with the "construction of a harmonious department".
Ear, Nose and Throat Work Summary and Prospect Part 2
20XX has quietly past, review the work of 20XX, my department in the hospital leadership and nursing care and support, to the hospital work plan as a guide, for the beginning of the year's work plan and goals, and gradually complete the nursing work of the year, is summarized below.
First, patient-centered, solid basic care, improved patient satisfaction.
With the goal of creating a high-quality nursing demonstration hospital, the organization carried out a study of the "Nurses Regulations", "Basic Nursing Service Work Specification", "Common Clinical Nursing Technology Service Specification" clear clinical nurses should be responsible for basic nursing care projects and work norms and fulfillment of the in place. At the same time to strengthen the health education efforts, the correct choice and use of health education methods, to improve the effect of health education, enhance patient satisfaction, to provide patients with safe, high-quality and satisfactory nursing services.
Second, strict safety management, to ensure nursing safety.
Establish and improve the safety system and norms, seriously implement the new hierarchical nursing system, drug management system, patient identification system, strengthen nursing risk education and training, to monitor the key links, for the emergence of nursing adverse events to discuss and analyze, and put forward corrective measures, to eliminate the occurrence of errors and accidents.
Third, focus on the training of specialized nurses, reflecting the characteristics of ENT specialist nursing.
Continuing education in the Department of unremitting, regular organization of post training, strengthen the ear, nose and throat specialist basic theoretical learning and specialist practice technology operation training, nurse-patient communication technology training, new technologies, new projects, `professional nursing training, so that each of the staff on duty to improve the level of the new business, new technologies and operational techniques, which also improves the overall quality of nurses and promote the quality of care. The quality of care is improved, and has been well received by patients and their families.
Four, quality, quantity to complete the annual work program.
546 inpatients admitted for the year, 389 surgical patients, the annual business income of more than one million two hundred thousand, basic nursing care pass rate of more than 90%, patient satisfaction of more than 95%, first aid instrument integrity rate and routine instrument disinfection qualification rate of 100%, and decubitus ulcers occurred for 0, nursing error accidents for 0, in the case of nursing staff less, heavy workload. In the case of few nursing staff, heavy workload, nursing work successfully completed.
Fifth, there are shortcomings in the work.
1, bedside nurses in form: due to the objective reasons for the implementation of 24-hour duty system, bedside nurses are difficult to ensure that the time are left to the patient, the lack of psychological communication.
2, the nurse's specialized technical operation needs to be strengthened.
Ear, Nose and Throat Work Summary and Prospects Part 3
I. 2021 problems:
1. Non-supervisory doctors also exist in the service is not enthusiastic, work is not proactive situation.
2. There are also large prescriptions, medication is not reasonable, exaggerated conditions and excessive medical phenomenon.
3. Outpatient difficult case discussion, consultation system is not in place, the lack of communication between colleagues.
4. Due to the irrational staff structure, the implementation of the third-level physician room system is not in place.
5. The patient's life care, rehabilitation guidance and dietary guidance is not in place.
6. The number of beds in the ward is small, and there is a mix of men and women, and patients with critical illnesses and patients with mild illnesses, which is not conducive to patients' recuperation and privacy protection.
7. The lack of space and facilities for hemiplegic patients' rehabilitation treatment does not guarantee the completion of normal rehabilitation treatment.
Second, 2022 work outlook:
1. Departmental quality control group, responsible for the management and supervision of the department's medical and nursing care quality, regular (at least once a month) meetings, research, evaluation and analysis of the quality of the department's quality management of the existing problems, timely improvement.
2. To conscientiously implement the hospital rules and regulations and laws and regulations.
3. Conscientiously implement the core systems, and develop specific implementation measures.
4. Clarify all levels and types of medical and nursing staff position responsibilities, and strictly prevent the occurrence of errors and accidents. Develop error and accident prevention measures and after the occurrence of the report, processing, registration system.
5. Actively improve the service attitude, improve the quality of service, and regularly convene patient forums to solicit the views of patients.
6. Maintain patients' rights and protect their privacy. When the patient's condition changes, inform the patient or family members in a timely manner, diagnostic and treatment programs to confirm and invasive technology before the operation to the patient and his family to fully explain, listen to the views and obtain consent.
7. Critical patients, difficult to manage patients, disputes with potential patients daily fixed shift handover, the director of the head nurse focused on the management of the room, to prevent the occurrence of disputes or make disputes in the bud.
8. Clear division of labor, responsibility to the person, orderly management. Hidden safety hazards to find, bed management, hospital interdepartmental consultation, medical policy and the implementation of the policy of agricultural cooperation and so on are implemented to the person, the responsibility is clear, and linked to the performance appraisal.